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The Westin Golf Resort & Spa, Playa Conchal

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Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
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The Westin Golf Resort & Spa, Playa Conchal
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The Westin Golf Resort & Spa, Playa Conchal
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2,529 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Golf Resort & Spa, Playa Conchal
See the most recent reviews
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

Im struggling to find the words to describe how amazing our honeymoon turned out. My wife and I were just married and live in Florida so we knew we needed a tropical experience different from the others. The Westin at Playa Conchal is exactly what we wanted. We were in the Royal Beach Club Full Suite with great amenities. Full... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear RobertS1984, Thank you very much for choosing us for your honeymoon! We're very happy to know that you had a great time in our resort, and enjoyed the facilities of our Royal Beach Club, food and service, also it's so nice that you explored a little bit more of the nature of our beautiful country, Costa Rica. We hope... More 

Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

We spent a weet at the Westin. This is my first time writting a review.The Hotel and the area were very clean. The room was very nice, big, and had all the amanities (plasma, bar). The hotel offer a transportation to the pool area or the restaurants, the lobby. This was very convinient because of the huge distances.We went on... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Maydel G, Thank you so much for share your experience with us. We appreciate that your first review is for us, and that you had an amazing time in our resort, it's nice to know that you enjoyed our facilities, food and service, and also explored a little bit more of the Costa Rican nature. Hope you can back... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 11, 2013 via mobile

Going to hit the highlights because I don't want to sound whinny but do want to warn people 1) Bar, cleaning and waiter staff is below par. People working here has a whole do not want to lift a finger or do anything beyond stand around and have to be asked something five times 2) security sucks- 18 year old... More 

Was this review helpful? Yes 3
WestinConchal, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Patrick B, We thank the time you took to write this ample review of your recent stay at The Westin Golf Resort & Spa, Playa Conchal. We are very happy that you found our grounds beautiful and enjoyed exercising at our Westin Workout Fitness Studio. Nevertheless, and as expressed by our staff during your stay, we are truly sorry... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 11, 2013

I've had the pleasure to visit the Westin for one week in the beginning of June this year. It would be quite a challenge to find anything out of place with this resort so here is a brief overview: The resort grounds are huge. Location of the lobby overlooking the whole property is located at the highest ground and getting... More 

Was this review helpful? Yes 3
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear dmitry p, Thank you very much for let us this fantastic review. We're happy to know that you enjoyed your time with us, our facilities, service, food, the beautiful beach, and the most important, the kindness of our people. So glad to know that you enjoyed our nature and explore a little more of our country and culture. Will... More 

West Los Angeles, California, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 11, 2013

It's definitely a beach resort, but it didn't feel massive like the Mexico all-inclusives. In fact, it was pretty manageable and easy to get around. Everything there was 5-stars. The food was very good for all-inclusive, the staff was nice, and the drinks came fast! The best part though was the beach. When the sun was out, the water was... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Ronnie E, Thank you very much for choosing us for your vacations. We're happy to know that you had a great time with us, and enjoyed the facilities, food and the beautiful beach, playa Conchal. Playa Conchal was awarded with the Ecological Blue Flag, a certification of the government of Costa Rica, that guarantee that the water and sand... More 

Toronto, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2013

My husband and I just returned from a week at the Westin and already we are planning our return! We enjoyed every aspect of the resort-from the lush vegetation and wildlife to the expansive amenities, delicious food and courteous staff. The grounds were pristine with staff continually tending to its upkeep. Our room was spacious and clean and it was... More 

Was this review helpful? Yes 5
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear KristinaFernando, Thank you very much for taking the time to share your experience in our resort. We're happy to know that you enjoyed a peaceful invigoration with us. We will be waiting for your next visit. Kind regards from Costa Rica. Zasha Perez Gallardo PR Manager More 

Richmond, Virginia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 9, 2013

We had a great time. Had it not been for the fact that we stayed so busy during the day that we were wiped out by 10 pm, I would have been disappointed at the lack of nightlife at the resort. As it was, we could hardly make it through dinner each night because our adventures left us exhausted. The... More 

Was this review helpful? Yes 3
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Macon1974, Thank you very much for taking the time to leave us a review. It's nice to know that you had a good vacations in our resort and had a lot of adventures and activities. Thank you so much for your comments about the food, about the restaurants reservations, we're working to improve this service to make it easier... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2013

Just got back from an incredible week at this resort with a large group attending a wedding. The resort was super clean, the staff were friendly and attentive, and the resort itself was just spectacular. Highly recommend upgrading to the Royal Beach Club pool if you are adult wanting the without kids experience! The beach was unreal and the vendors... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Jacklyn P, Thank you very much for your kind comments. We're glad to know that you and the crew had a great time with us, enjoyed our facilities and service at the Royal Beach Club and also, explored and lived the Costa Rican experience. We hope you can visit us again pretty soon! Warm regards and pura vida! Zasha... More 

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 9, 2013 via mobile

We spent four nights of our honeymoon here. As others have noted it's a LARGE property, and the transition from the intimate scale of the Tabacon Spa was a bit jarring. We'd upgraded to the Royal Beach Club based on other reviewer's comments and our travel agent's recommendation. The room itself was smaller than our original junior suite, so the... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear LaLuLu_S, Thank you very much for choosing us for your honeymoon. We're happy to know that you had a good time with us. In the Royal Beach Club your concierge will be able to help you with your dinner reservations or anything else you need. Hope you can visit us again soon. Warm regards, Zasha Perez Gallardo PR Manager More 

Denver, Colorado
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 9, 2013

The rooms are great and the food was fine, but we had several instances where there was just a lack of attention to detail. For instance, we went to the Activities desk at 4pm, hoping to kayak, but the director told us we couldn't because the person who would pull the kayaks out for us had left for the day,... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Robyn K, Thank you so much for taking the time to leave us a review. It's nice to know that you had a good time with us. About the details, we apologize for any inconvenience, your situations with the kayak and the towels are not usual, we will inform to Swiss Travel about this. About the dinner reservations, maybe... More 

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