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The Westin Golf Resort & Spa, Playa Conchal

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Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
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The Westin Golf Resort & Spa, Playa Conchal
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2,740 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Golf Resort & Spa, Playa Conchal
See the most recent reviews
Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 3, 2013

My new husband and I had a wonderful experience at the Westin. We did not stay at the Royal Beach Club, but truthfully we didn't see much of a difference. We spent all of our time at the beach rather than the pool, so having a private pool didn't matter much. The rooms/suites were beautiful and very spacious. All of... More 

Was this review helpful? Yes 3
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear MissEC, Thank you very much for choosing us for your honeymoon and taking the time to share your experience with us. We're happy to know that you and your husband had a beautiful and renewal time in our resort and that our services, facilities and culinary offer meet your expectations. We wish you all the happiness and hope to... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 2, 2013

We have never stayed a more beautiful and friendly resort! The scenery is amazing and the people were so friendly and accommodating. We were upgraded to the Royal Beach Club which made the experience that much better with the "royal" treatment from John around the pool area and Bergen as our concierge in Tower 1. Bergen was absolutely incredible with... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Dan C, Thank you very much for taking the time to share your experience with us. We're glad to know that you had an amazing time in our resort and enjoyed the facilities of the Royal Beach Club. We're happy that our resort meet your expectations! Thanks for your kind comments about our staff, we all work with passion... More 

Apache Junction, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 1, 2013

This was our best trip ever! The staff at this Westin made our week-long stay the best experience possible. Bergen was the BEST out by the pool everyday! He made us feel like he was there just for us! Evelyn did a great job on our beach walk tour. Both Tower 2 concierges were always looking for ways to help... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear AZTravelers411, Thank you very much for your kind comments. We're glad to know that you had a beautiful time with us, and enjoyed your vacations. Thanks for your comments about our staff, we all work with passion to give our guests an amazing vacations and memories for life! We will be waiting for your next visit. Warm regards from... More 

Toronto, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 31, 2013

I stayed in this hotel in July this year. I had great time and hotel is amazing. I have stayed in other Hotels in Costa Rica and I was amazed how big is the difference. After staying at The Westin Playa Conchal you will be disappointed in other properties. I loved everything about this hotel. Loved the staff, food quality,... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Elena H, Thank you very much for taking the time to share your experience with us. We're so happy to know that you had a beautiful time in our resort, our mission is to give our guests an amazing vacations and memories for life. Thanks for all your kind comments, we're glad to know that we meet your expectations!... More 

Independence, Ohio
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 31, 2013

Overall the best service of any all inclusive we've visited and we've stayed at about a dozen all inclusives in Mexico and Punta Cana. They upgraded us to the Royal Beach Club which was very convenient to the pool and helpful having the concierge service. I would like to mention the concierges Bergen and "L" in Tower 1. They were... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Jasmine084, Thank you very much for taking the time to share your experience with us. We're glad to know that you had a renewal time in our resort and enjoyed the facilities and a beautiful rest in our heavenly beds. About your comments about the food, thanks for them, we already have a new chef and all our culinary... More 

Chicago, Illinois
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 31, 2013

The airport in Liberia is modern and easy to navigate. It was worth taking the time before we arrived to arrange for a car service to the Westin. We used Catours.net. It's about an hour drive and it cost $85 for the two of us. Our driver was waiting for us as we exited the airport. We paid upon arrival... More 

Was this review helpful? Yes 3
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear MSH444, Thanks for taking the time to share your experience with us. We're glad to know that you had a beautiful vacations in our resort and enjoyed all the services and facilities of the Royal Beach Club. Thanks for your kind comments about Nelson! He's great and we're honored to have him in our team! We will be waiting... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

We had a wonderful stay at the Westin. The food was amazing. Lovely staff. Ask for the Westin Breeze cocktail or the Dirty Monkey cocktail if you want an amazing drink!! We went during the rainy season which was not a problem for us at all. It mostly rained at night when we were done with our daytime excursions anyway.... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Tanya C, Thank you for taking the time to share your experience with us. We're glad to know that your stay with us meet your expectations and enjoyed a renewal time. Also, so nice to know that you explored a little bit more of Costa Rica with our friends of Swiss Travel. We will be waiting for your next... More 

McDonough, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 29, 2013

I am in the service industry by trade. So I am a pretty tough critic when it comes to employees paying attention to detail and anticipating a customer's needs. Two employees at this property far exceeded my expectations. Jose Pina and Alberto Cortes. Jose was the bartender that my wife fell in love with because of love for his job... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Daniel B, Thank you for taking the time to share your experience with us. We're happy to know that you and your wife had a beautiful time in our resort. Thanks for your kind comments about Jose and Alberto, they're great and we're honored to have them in our team, we all work with passion to give our guests... More 

Tokyo, Japan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 29, 2013

First visit to Costa Rica but not the last thanks to the personal commitment that both hotel staff and management make to all guests. We felt like part of the resort family even from the first day of our 7 day stay. Rooms were fully consistent with the high standards of all Westin hotels. Lots of great food options for... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Enjoy2dayfor2, Thank you very much for taking the time to share your experience with us. We're glad to know that you had a renewal time in our resort and a beautiful birthday for your wife! Thanks for your kind comments about our staff, rooms, services, food and facilities, our mission is that our guests enjoy a beautiful vacations. We... More 

Commack, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 29, 2013

We went to the Westin for our 25th wedding anniversary. We took our kids with us. We had joining suites so we had plenty of space and privacy. The rooms were very clean and nicely done. We were walking distance from the main pool and close to the beach. The grounds were immaculate!! We were there the 3rd week of... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Sylvie3567, Thank you very much for choosing us for your 25th Anniversary! We're happy to know that you and your family enjoyed fully all the facilities and services of our resort: the food, the grounds, rooms and pool. Also, we're glad to know that you explored a little bit more of our beautiful country. We wish you all the... More 

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