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All 15 Liberia hotels

Best Western El Sitio Hotel & Casino

3.0 of 5 Hotel   |   175 Mts - West Of Main Entrance, Liberia 5000, Costa Rica
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43%
Ranked #11 of 15 hotels in Liberia
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  • Photos (17)
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97 people have reviewed this hotel

Traveler rating
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    24
    18
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    27
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18
31
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
San Jose, Costa Rica
Contributor
14 reviews 14 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 16, 2014

We stayed for 3 nights. Room was clean however there were no towels and it took us almost 2 hours to get them delivered to the room. Linen seemed a bit used (not as in dirt, but as in wear and tear). A/C and TV worked well. However the place (overall) looked old and at some spots uncared for. Food... More

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Toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

I stayed here in march 16 to 19, 2014. The staff was very friendly and helpful. The breakfast is good. The location is good. I took short trip to beaches and took hikes in the national parks. The places in the town are within walking distance or take taxis, which is cheap. I enjoyed my stay and I would stay... More

Was this review helpful? Yes 1
Gimli, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2014

An average hotel with a great location to explore the surrounding region from. Breakfasts were pretty good and staff was very courteous, though all spoke very little English...and I speak very little Spanish. One highlight was the resident cat...Mia, who meowed at our door every morning promptly at 6:30. This was precipitated by our buying cat food for her and... More

Was this review helpful? Yes 1
Grande Prairie, AB
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 11, 2014

We stayed in this BW in Dec 2011. During that visit the hotel was around a average level. We booked this visit for Jan 06 2014 and at the time of booking we asked for a main floor room near the pool. One day before our arrival we called and confirmed our booking and reiterated our desire for a first... More

Was this review helpful? Yes 1
San Jose, Costa Rica
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2013

We will never stay in this Best Western Hotel again because of two big problems. First, the noise from the nightclub across the street kept us awake until early in the morning. Second, it is very obvious that the hotel management has never slept in one of their beds. The pillows were a nightmare-big and very hard. We even tried... More

Was this review helpful? Yes 1
HOTELELSITIO, General Manager at Best Western El Sitio Hotel & Casino, responded to this review

Dear Linda M, Thank you for your cooperation in taking the time to complete our comment card following your visit to the Best Western El Sitio Hotel & Casino. Please accept my deepest apologies for the inconveniences that you suffered during your stay in our hotel. Unfortunately the “nightclub” is not associated with our hotel. Unfortunately, we have no control... More

Quebec
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed October 11, 2013

I was on a medical trip to Liberia and booked the hotel for 2 nights. Basically, the hotel is very well situated near downtown Liberia. Just near by, you will find a shopping plaza, burger king, pizza hunt, Mcdonalds etc....I guess you get the picture..This not a new hotel, a little dated but it is very clean with nice big... More

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New York City
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

Great location..this hotel is at the center of Liberia and 14 km from the international airport...room was very clean..breakfast is included in the price...very close to shops and restaurants... Un lindo lugar para pasar en familia o para una escapadita...PURA VIDA...

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2013

So, we didn't actually spend a night at this hotel, but we had to spend 3 hours there waiting for a shuttle. The people at the front desk could not have been any nicer to us, holding our bags while we got some food, letting us use the pool, then making multiple calls when our shuttle was late to make... More

Was this review helpful? Yes 1
Peterborough, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 19, 2013

We stayed at this hotel in Liberia at each end of our stay in Costa Rica, and both times we enoyed a clean comfortable room, good functional (although small) bathroom, lovely pool and grounds, and very nice restaurant with great complimentary breakfast. I booked the hotel on Expedia, and feel the rate of (about) $60 per night was very fair.... More

Was this review helpful? Yes 2
Boston, Massachusetts
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 13, 2013 via mobile

I stayed here in January and was misled by front desk on price of room. I decided to give it another chance in March but had an even worse experience. The first room they assigned me was supposedly a NON SMOKING room. I walk my bags all the way up the stairs to the far end to find my room... More

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HOTELELSITIO, General Manager at Best Western El Sitio Hotel & Casino, responded to this review

Dear Traveler: As I stated in my previous reply to this same complaint recently, please accept my sincere and heartfelt apologies for your very unfortunate and unpleasant experience in our hotel. Some of your issues are being dealt with by replacing all of our front desk personnel with new, well trained people. I was in the process of trying to... More

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Additional Information about Best Western El Sitio Hotel & Casino

Address: 175 Mts - West Of Main Entrance, Liberia 5000, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Liberia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western El Sitio Hotel & Casino 3*
Reservation Options:
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Also Known As:
Best Western El Sitio Hotel Liberia
Best Western El Sitio Hotel And Casino
Best Western Liberia
Liberia Best Western
Best Western El Sitio Hotel & Casino Costa Rica/Liberia

17 photos of this hotel

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Hotel & grounds (2)
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Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Best Western El Sitio Hotel & Casino offers 52 standard rooms, complete with 2 queen-size beds, air conditioning, cable tv, coffe maker, hot water showers, hair dryer, safe box and closet. Our hotel site is beautifully landscaped with jungle flora surrounding two shimmering pools... One for adults, one for children. We also have tennis courts, a gymnasium and play areas for kids. In addition, we have facilities for meetings and events with capacity for 300 guests.Located in Liberia, capital city of the Guanacaste region, Best Western El Sitio stands adjacent to the Panamerican Highway, just 30 minutes from the beautiful tropical beaches of the Pacific. Visitors have easy access to a myriad of activities including surfing, sailing, fishing and SCUBA... And close proximity (25 minutes by car) to Costa Rica s national parks with waterfalls, bike trails, capony tours and more ... more   less 
Number of rooms
52

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