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The Springs Resort and Spa

Travelers' Choice award winner
Near Montana de Fuego, Arenal Volcano National Park, Costa Rica
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1 room 1 guest
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The Springs Resort and Spa
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1,683 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Santa Clarita, California
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for my husband's 60th birthday as one of the many places in our 2 week surprise birthday vacation across Costa Rica. Everything about this place was amazing. The staff was very very helpful, our room (216) was terrific with a perfect view of the volcano, and the food was great. Carolina at the front desk helped us... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

We were surfing in Nosara and decided to take 2 days and see a different part of Costa Rica. After 7 days surfing some big waves, the hot spings were exactly what we needed. The place has what seems to be an unlimed number of hot spring pools with all kinds of different surroundings. Make sure to go down to... More 

Was this review helpful? Yes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed here from 8/16-8/21 and it was truly a glorious vacation. The hotel is the best among all the hotels we have been to in Costa Rica. I am quite picky with hotels --cleanliness is so important to me along with comfort --and this place gets top ratings for this. From the welcome drink given to... More 

Was this review helpful? Yes 1
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Pbordador, Thank you for choosing to stay with us on your recent adventure in Arenal, Costa Rica. It was a pleasure hosting you and your family! We appreciate all of your feedback and are very happy to hear you and your family enjoyed the rooms, hot springs, Club Rio, game room, among other amenities at the hotel. Our horseback... More 

aventura
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were looking for a short exciting vacation from Miami. We chose The Springs Resort and Spa through a Groupon ad and the great reviews. Flights were smooth and arrived in the morning. Our first decision was whether to rent a car. We had read the roads were bad and accidents prevalent but decided to risk it. Also, we wanted... More 

Was this review helpful? Yes
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear bipsie, Thank for taking the time to review The Springs Resort and Spa on our TripAdvisor community! Everything from our hotel's elegant design to excursions at Club Rio are personalized to create a more memorable experience for all of our visitors. We are sorry about your experience on the entrance road, but know that we have been working with... More 

McLean, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

OMG! This place is heaven on earth! I spent a week there with my two children (11 and 15) and it was unanimous; the best place we've ever been!! The resort is spectacularly beautiful, the food outstanding, but most of all the staff were superior. The excursions that can be booked on premises (Club Rio) and through the hotel but... More 

Was this review helpful? Yes
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear d c, Thank you for all of the shout outs to our amazing staff. We are truly humbled by your review and greatly appreciate your recommendation of our resort to the Trip Advisor community. Arenal is definitely a great place for all ages looking for relaxation, adrenaline, and an overall fun experience. I am happy that you and your... More 

New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Springs Resort and spa was exceptional from the moment I began planning our stay through the end of our time there. The reservation department was responsive to my inquiries regarding the various types of rooms and forwarded me photographs to help make my mind up. The concierge Nichole was extremely prompt in responding to my inquiries and booked both... More 

Was this review helpful? Yes
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Good Afternoon Dwarren, Thank you for taking the time to write such a detailed review about your experience at our resort. I will be sure to thank our reservations department and our concierge for the exemplary service. Our Villa Guayaba is one of the most popular villas because of it's awesome location just steps away from Perdidos Springs. Club Rio... More 

Level Contributor
101 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The springs were amazing! So many, all with specific temperatures. Romantic as it can be. The only thing that I believe it can be improved is the smell of humidity in the room. We had a first floor unit. Spacious and very different to the normal American style rooms.

Was this review helpful? Yes
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Marisol M, Thank you for the kind words and compliments about our property! Our extra large rooms are designed to stand apart from standard hotel rooms and really immerse our guests in the sense of luxury. Please do not hesitate to contact me regarding your next visit. From all of us at The Springs Resort and Spa... Pura Vida!... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'd go back in a heartbeat! We had a fantastic 4 day stay at this resort, our first experience of Costa Rica as a group of well travelled friends. Whilst expensive, the facilities & service from all staff that we encountered was faultless. And as for the location - stunning!!! The Spa was beautiful, I wished we had more time... More 

Was this review helpful? Yes 1
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Melaniekowens, Thank you for your review of your experience at our resort, hot springs, spa, tours, and service. Your feedback is very important for us to continue improving and providing exceptional service. I am also happy to learn that you enjoyed so many of our amenities and excursions during your stay. I absolutely love the extreme ATV tour with... More 

Birmingham, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

As I was driving away from the resort, we saw a motorcycle speeding behind us ready to pass our van. The guy on the motorcycle was the one of the people working the front desk. I had accidentally left my credit card at the front desk, so he jumped on a motorcycle and made sure that I didn't leave the... More 

Was this review helpful? Yes 3
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Todd S, Thank you for sharing such a great example of your experience at The Springs Resort and Spa. I have done some searching and found that the gentleman that tracked you down with the credit card was Kermis from our Bell Staff. I will also be sure to recognize Pablo from Club Rio for a job well done.... More 

Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We are active couple in our forties and celebrated my hubby's BD last year at this resort. We landed in San Jose and took a taxi to get us to La Fortuna. The reservation was easy to make and the room was impeccable and clean and ours was facing the garden and majestic volcano. My hubby enjoyed drinking his beer... More 

Was this review helpful? Yes
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear megankermani, Happy Birthday to your husband! Thank you for choosing to celebrate this occasion with us here at The Springs Resort and Spa. Our on-site outdoor center Club Rio is the perfect place to spend a day with family or friends, especially tubing as you mentioned in your review. Thank you for including the beautiful photos and sharing this... More 

Hotel Review Summarization

What travelers say

  • Hot springs(69)
  • Costa rica(46)
  • Very good(15)
  • Breakfast buffet(9)
  • Golf cart(8)
  • Main building(7)
  • Peace Lodge(6)
  • Sushi bar(5)
  • Would highly recommend(3)
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