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Nayara Hotel, Spa & Gardens

5.0 of 5 6 KM Oeste de Fortuna | Arenal volcano National Park, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
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Nayara Hotel, Spa & Gardens
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2,127 reviews from our community

Traveler rating
    1,909
    173
    29
    12
    4
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287
1,573
18
7
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Nayara Hotel, Spa & Gardens
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Sacramento, CA
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 10, 2012

SPECTACULAR! This is the nicest hotel I have ever stayed in. The touch service wine bar was fun. The room was amazing. The service was the best!

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2012

A unique and beautiful hotel, with superb staff, food and amenities. We loved every minute of our three night stay. Room 14 where we were had a fabulous view over jungle to the volcano (there can't be many better ones in La Fortuna), best enjoyed from the outdoor jacuzzi bath. The hotel works at many levels - romantic getaway to... More 

Was this review helpful? Yes 1
Jorge G, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear valued guest, Thank you for taking the time to write such a great review about your recent experience with us. We at Nayara take our guests’ feedback very seriously and we are looking into options for bath salts or foam in order to improve the outdoor Jacuzzi experience at our property. In regards to your comment about the pool,... More 

Denver, Colorado
Top Contributor
51 reviews 51 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 9, 2012 via mobile

I really wanted to fall head over heels in love with this hotel; unfortunately, it simply wasn't so.  The service was the real deal-breaker for us. The staff at the front desk, for some reason, would never acknowledge members of our party; they would ignore us and serve other guests instead. On two separate occasions, we called the front desk... More 

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Jorge G, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear valued guest, Thank you for taking the time to post about your recent experience at Nayara. As we strive for impeccable service at Nayara, I would like to apologize for the inconsistencies you found during your stay with us. Please rest assured that we constantly review our standards in all areas of operations and service, and are taking proactive... More 

Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 4, 2012

Amazing hotel, amazing ground, amazing staff, and amazing view of the volcano. We stayed in a normal room for 3 nights and a deluxe room for the last 2. You will not be disappointed with this hotel. The restaurant was impeccable and the front desk was very helpful. The hotel grounds looked like a botanical gardens complete with parrots and... More 

Was this review helpful? Yes 1
Franklin, TN
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 2, 2012

We visited this amazing hotel in January of 2012. It was just spectacular, and the staff was incredible. Our room was, without a doubt, the grandest room we had ever stayed in. It was Bungalow #33 and had a huge indoor shower and also a huge outdoor shower. The balcony was massive and the volcano was right in front of... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2012

This is the first review I have ever written on Trip Advisor and that is because I have never felt the need to let people know how great a hotel was. I hope this review helps anyone that is considering Nayara vs. other hotels, because you will not be disappointed at Nayara. The staff is extremely friendly and accommodating and... More 

Was this review helpful? Yes 5
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 1, 2012 via mobile

Gorgeous rooms and amenities. Very luxurious and clean. The rooms look exactly like the website. Everything is very new and they continue to build and expand. I did not find the noise too loud or distracting. Despite the resort being beautiful, it was a bit away from town and not within walking distance to town or restaurants. The volcano is... More 

Was this review helpful? Yes 1
Jorge G, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear valued guest, Thank you for sharing your recent experience at Nayara with others. We at Nayara constantly strive to improve our product, and we take your feedback, and that of all of our guests, very seriously. We are pleased to share that since your stay, we have improved our dining experiences with the addition of a brand new sushi/Latin... More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 30, 2012

We loved it at the Nayara. We only stayed one night to see Arenal and visit the thermal springs nearby. It was easy to get a taxi to the springs and back. Each room is it's own cabana basically. I have never been to a more romantic resort. I do think they might need to get a new mattress for... More 

Was this review helpful? Yes
Jorge G, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear valued guest, Thank you for sharing your recent experience at Nayara and the gorgeous pictures of our property and Sushi Amor restaurant, our newest addition to the property. We appreciate your comment in regards to the mattress and we are taking action to replace that particular mattress and any others that do not meet the needs of our guests.... More 

Bakersfield
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 29, 2012

This was our second stop on our honeymoon and I couldn't have been more happy with this stay. The room was amazing and what a view! Luckily we were able to see the volcano for a brief minute during our stay and it was amazing. We opted for a suite and it was so comfortable, with an amazing bed and... More 

Was this review helpful? Yes 3
Tucson, AZ
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 26, 2012

Excellent facility. Modern and well appointed cabins. Beautiful landscaped grounds and a great view of the volcano right in front of you. Highly recommend

Was this review helpful? Yes 1
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Additional Information about Nayara Hotel, Spa & Gardens

Address: 6 KM Oeste de Fortuna | Arenal volcano National Park, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Nayara Hotel, Spa & Gardens 5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Arenal Nayara Hotel And Gardens
Arenal Nayara Hotel Gardens
Nayara Hotel, Spa & Gardens Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Luxury Hotel in La Fortuna de San Carlos
#1 Spa Hotel in La Fortuna de San Carlos
#1 Family Hotel in La Fortuna de San Carlos
#1 Romantic Hotel in La Fortuna de San Carlos
#6 Business Hotel in La Fortuna de San Carlos

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