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Nayara Hotel, Spa & Gardens

Travelers' Choice award winner
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6 KM West la Fortuna Town, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
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25% off room rate
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Nayara Hotel, Spa & Gardens
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2,428 Reviews from our TripAdvisor Community

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Traveler rating
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    195
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    5
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328
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Nayara Hotel, Spa & Gardens
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Kamloops, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 28, 2012

There is not much else to stay about this hotel that has not already been said. It is spectacular! The grounds, the rooms, the staff, the restaurant - all 5 stars. The only thing I wish is that we spent more than 3 nights here, as we were so busy with all the activities in Arenal that we never got... More 

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McKinney, Texas
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 26, 2012

My fiance and I had the best time in Costa Rica. We loved Nayara!! From the moment you walk in it is beautiful. Everyone is so friendly and happy to help with anything you may need. We arrived early and the front desk informed us if we waited till about 3pm we would have a better view of Arenal. Casita... More 

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Kings Park, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 26, 2012

My husband and I stayed here for three nights during our honeymoon. We were exhausted upon our arrival, having traveled over 5 hours to get to the hotel, so we were thrilled to be greeted by the most friendly and enthusiastic staff. Throughout our stay, the service continued to be excellent, whether it was at the restaurant, the spa, or... More 

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London, England
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed December 25, 2012

I nearly didn't book at Nayara at all - I sent them an email specifically enquiring if by booking directly with the hotel, they could match the more competitive rates offered on online booking sites - and reservations ("Johnny") merely responded with a curt, standard email reminding me of their standard price and attaching a form to fill in. Strangely,... More 

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Jorge G, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear valued guest, I would like to thank you for sharing your recent experience at Nayara. After reading your comments I would like to extend an apology for the encounter you experienced during the reservations process. Please know that I have discussed this at length with the team and took proactive measures to avoid these types of situations in the... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

Gorgeous setting, perfect service, beautiful private cabanas with deck with private jacuzzi. Amazing gardens, fantastic spa and the whole premises very well maintained. Great sushi restaurant (although somehow overpriced), gorgeous wine bar with outside terrace for fine dining. Pool area with great cocktail bar. Super friendly and helpful staff ( sometimes too much focussing on the US clients and fishing... More 

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Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

This is the summun of luxury from the moment you step up in your transfer van. Staff are super dedicated, the tours are of top level. We recommend Edwin and the canopy tour. The people staying there are lovely, its a very social place. We did find it on the expensive side. But good things are never cheap, just be... More 

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Jorge G, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear valued guest, Thank you for sharing about your experience at Nayara. I want to take the opportunity to apologize the situation that happened with your shirt; in regards to your comment, the gratuity is unacceptable since we ensure the compensation of all of our colleagues across the board is competitive within the area and above the government range; most... More 

San Francisco, California
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 24, 2012

The vibrancy of Costa Rica...the culture, the people, the colors, the food....they all come alive at the Nayara. All in all, the property and staff represented the best of Costa Rica. Food was good and plentiful, the grounds were amazing...lush and colorful, the accommodations were luxurious and restful, and the staff were incredibly professional yet friendly and eager to please.... More 

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Philadelphia, PA
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 23, 2012 via mobile

My husband and I stayed at Nayara for two nights and loved the experience. Our room was beautiful and felt very secluded. We loved the happy hour and the sushi restaurant, and I had a fantastic mud mask facial at the spa. The staff are extremely friendly and very professional. They helped organize tours for us and called the airline... More 

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Ft Myers Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 23, 2012

Everything about this resort is SUPER! From staff, to views, food, outdoor shower, couldn't find a thing we didn't like. The room was breathtaking, we didn't want to leave the resort. We never used the inside shower. They surprised my husband with a birthday cake which was special. Highly recommend this resort for any occasion. We can understand why it's... More 

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Wisconsin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 23, 2012

My husband and I spent the first 4 days of our honeymoon here. It was simply perfect; everything a honeymoon should be. The staff and service are world class and the food was great. The casitas were gorgeous and secluded. Great excursions available. The best hotel I've ever stayed at and well deserving of it's awards and distinctions. Highly recommend.

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Hotel Review Summarization

What travelers say

  • Costa rica(77)
  • Wine bar(45)
  • Hot tub(18)
  • Very nice(17)
  • Breakfast buffet(16)
  • Room service(8)
  • Fresh fruit(8)
  • Great view(7)
  • Pool area(7)
  • Would highly recommend(6)
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Room/suite (645)
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Bathroom (131)
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Pool/beach area (150)
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Dining (188)
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Amenities (101)
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Casita Deluxe (58)
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Jacuzzi (12)
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Nayara Suite (135)
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Pool (25)
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Restaurants and Bars (84)
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Spa Jacuzzi (7)
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The Hotel (96)

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Hotel & grounds (30)
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Room/suite (30)
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Dining (15)
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