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Casa Luna Hotel & Spa

3.5 of 5 La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
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Casa Luna Hotel & Spa
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Casa Luna Hotel & Spa
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549 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Casa Luna Hotel & Spa
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Winnipeg
Top Contributor
55 reviews 55 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 3, 2013

I stayed here for a few days while touring the volcano. I picked this hotel because my top few choices were booked and this one was only 3km from La Fortuna ($5 cab ride). My first impression was not very good as our room had an overpowering musty smell when we walked in. I understand that you are in a... More 

Was this review helpful? Yes
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear client, we are so sorry to not acomplish with the expectantions you had about us, if you checked our amenities we never offer alarm clock in the rooms, about the yellow sheets is the first time if you read all our reviews that a client says that, and we have many goods reviews from our restaurant too. We are... More 

Sidney, Ohio
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2013

We had a wonderful stay here. This was my first trip away from the USA. The staff was so helpful. My husband and I ate at the hotel and the food was excellent. Roy was our waiter for most of the stay. He was eager to take care of any request we may have had. Even offering to ask if... More 

Was this review helpful? Yes
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear Guest, is really exciting for us to read your review, is an answer for all our efforts to offer our best service. Will be a pleasure for us if you chose Casa Luna Hotel & Spa for your next trip to Costa Rica! Our Best Regards Casa Luna Hotel & Spa Staff More 

Picton, Canada
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 24, 2013

We had a great stay here. Ask for a second floor room as it affords a better view of the Volcano Arenal. Never did see the whole volcano however because of the clouds. The grounds of the hotel are lush and you can do a lot of bird watching just from your balcony. The pool was very pretty but not... More 

Was this review helpful? Yes 1
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear Guest, thnaks for your review, we were glad to serve you, we are doing improvements to offer the best service in Arenal Area. We hope to see you soon in Casa Luna Hotel & Spa. Our Best Regards Casa Luna Hotel & Spa Staff More 

Montreal
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 24, 2013

This part of Cost Rica contains the cloud forest (always partially cloud encased) and the Arenal Volcano...situated close by and a few kilometres from La Fortuna (another story in itself) is the Casa Luna. It is an extremely beautiful property, well maintained and well managed. The rooms all have a balcony overlooking the volcano (though frequently obscured by clouds) and... More 

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Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear Guest, for us was a pleasure to have clients like you, our best effort is focusing to give you our best service. We want to be your firt option in your next trip to Costa Rica! Best Regards Casa Luna Hotel & Spa Staff More 

Montreal, Canada
1 review
5 of 5 stars Reviewed February 17, 2013

We really enjoyed our stay, watching the volcano and the birds from our second floor balcony. The staff was very pleasant and the food was excellent. Exceptional garden, beautiful pool. We hilly recommend this hotel.

Was this review helpful? Yes
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear guest, we are really glad you enjoyied our restaurant, and the beautiful birds we have here in Casa Luna. We hope to be your option next time you come to Costa Rica Casa Luna Hotel & Spa Staff. More 

Somerville, Massachusetts
2 reviews
5 of 5 stars Reviewed February 16, 2013

We stayed 3 nights at Casa Luna during our most recent visit to CR. We had a second floor room with a great view of the volcano. We were able to spot toucans hanging out in the trees just past the edge of the hotel's property. Volcanoes and toucans, classic Costa Rica! It is very easy to schedule tours at... More 

Was this review helpful? Yes
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear client, thnaks for your comments, we wish to improve our service day by day to be the best offer for your next trip to La Fortuna. Best Regards Casa Luna Hotel & Spa Staff More 

Las Vegas, Nevada
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 16, 2013

Great hotel! The grounds are lush and green and have an awesome view of the Arenal volcano. Request a balcony room as the balconies are huge and have nice chairs to enjoy the view. Breakfast was wonderful each morning. Our first morning they offered pancakes and omelets cooked to order; however, they don't do that on the weekends. My only... More 

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Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear Guest, thanks for your review, we will be wait for you again! Our best regards Casa Luna Hotel & Spa Staff More 

Egham, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 16, 2013

Casa Luna is located just over a mile from La Fortuna and faces the impressive Arenal Volcano. It is quiet, with attractive gardens which attract a wide variety of birds. The rooms are sizeable, with better views from the first floor. Some of the furnishing was a little odd - there was no hanging space and the tv was at... More 

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Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

DEar Client, thanks a lot for your review, we are working on the hanging spaces. Our effort is focusing in a better service day by day. Casa Luna Hotel & Spa Staff More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 15, 2013

Casa Luna Hotel and Spa exceeded my expectations in every way. From the wonderful staff and fantastic food at the restaurant, to the smiling and friendly housekeepers, there was nothing overlooked at this lovely hotel. The gardens are exquisite. We were able to see a variety of insects and lizards. The view of Arenal Volcano from the balcony is breathtaking,... More 

Was this review helpful? Yes 1
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear Guest, thanks a lot for your comments, they are a good support to improve our service day by day. Casa Luna Hotel & Spa Staff More 

Ann Arbor, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 14, 2013

The best aspect of this property was the well maintained gardens, pool and spa areas. Good views of the volcano. The staff was mostly friendly but not willing to to do that little extra that would have made for great customer service. The restaurant was unable to accommodate my food allergy requests despite several requests. Breakfast were great. Lunch and... More 

Was this review helpful? Yes
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review

Dear Guest, we are working to improve all your reviews, our objective is to offer a better service day by day, Casa Luna Hotel & Spa Staff More 

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Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
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Also Known As:
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel And Spa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#8 Spa Hotel in La Fortuna de San Carlos
#15 Family Hotel in La Fortuna de San Carlos
#17 Romantic Hotel in La Fortuna de San Carlos

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