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Casa Luna Hotel & Spa

3.5 of 5 La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
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Casa Luna Hotel & Spa
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Casa Luna Hotel & Spa
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543 reviews from our community

Traveler rating
    296
    198
    38
    9
    2
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108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

The place is beautiful all around. Rooms are airconditioned, nice shower, comfortable beds. The grounds have beautiful birds and flowers and a nice pool area. Staff is friendly and most speak English (front desk and bar area). The bar and pool have a happy hour after a long day of hiking. Their is a spa on the grounds (didn't use... More 

Review collected in partnership with this hotel

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New York, NY
Top Contributor
67 reviews 67 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for two nights while visiting Arenal. Saw many kinds of bird in the morning, especially while having breakfast at the open restaurant. The pool was nice as well. Ground is covered with many beautiful flowers. It is an half hour walk to downtown Fortuna but would not recommend it to do it at night due to poor visibility.... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Conveniently located 3km from La Fortuna (walkable) on one side and Fortuna waterfalls 2km on the other side (also walkable). Restaurant is great. The property is great as well. Room cleaning was sometimes slow / late, but that did not bother us too much.

Review collected in partnership with this hotel

Was this review helpful? Yes
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your review with us! It's great to know that you have found your stay very pleasant. We are going to take care of your comment and I will be sure to share your comments regarding the room cleaning to our Housekeeper, your feedback help us to improve our guest service. Thank you again, and... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was a nice clean hotel but the location to town was not great- about a 30 minute walk (downhill going and uphill coming back). Need to take a cab or book a tour to see volcano. The weather was rainy.

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for your review, we really value your opinion. We want to offer to our clients a peaceful and quiet scenery, surrounded of nature with beautiful lansdcapes; in order to provide the experience to feel involved in the wildlife, that's why Casa Luna Hotel is located a bit far away of the town. We are glad the... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

A place where you can rest and be comfortable! Its beauty will capture any person!!! The rooms are more than excellent... I loved that it was very clean... The nature around is really nice... And of course... The volcano view is the best!!!!!!!

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your experience at Casa Luna Hotel & Spa, We enjoyed so much reading your review and hear that you were happy and comfortable with your stay. I will be sure to also mention to our Housekeeper that you found your room very clean. Once again, thank you and we hope you will come back... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Service was top notch. I would definitely recommend this place to anyone. The staff was willing to help in any way they could. Always prompt and professional. Thank you for everything! I do not know what else to say......

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for spending some valuable time reviewing us. You let us know enough to realize that you had a great time in Casa Luna Hotel. We are very happy to share your review with our staff so they can be assured that their efforts in providing exceptional service do not go unnoticed. We are very thankful for... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I booked our room directly with Casa Luna and believe I received a fair price. Fee included taxes and buffet breakfast. The buffet included coffee, tea, choice of two juices, an omelet-made-to-order bar, toast, typical CR breakfast of black beans and rice, yogurts, assorted sliced fruit, etc. Plenty to choose and tasty. The room (on 2nd floor) was a decent... More 

Was this review helpful? Yes 2
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to review us on TripAdvisor and sharing your experiences with us. We are pleased to see that you liked our buffett as well as our location. Also – Our staff will be so pleased to see that you have enjoyed your dining experience ( the chicken gordon blue)... More 

Camarillo, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on our first 2 nights in Costa Rica from 12/20/14 to 12/22/14. We highly recommend this hotel and it's an excellent value compared to the beach hotel we stayed at later in the week. The staff was very friendly and the property is extremely peaceful. A little far from the main town of La Fortuna and the... More 

Was this review helpful? Yes
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for spending some valuable time reviewing us., we feel so pleased to have been part of your Costa Rica vacations and we are really happy to know that we reach your expectations; our team work very hard to ensure that all our guests are comfortable and treated like they are at home. We look forward to... More 

Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed at Casa Luna this past December. Everything about this hotel was incredible. The front desk staff are knowledgeable and extremely courteous. The servers in the restaurant make you feel like you are an old friend coming for dinner. The grounds of the resort are absolutely beautiful, and there is quite a bit of wildlife to... More 

Was this review helpful? Yes
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, It means so much to us that you enjoyed your stay at Casa Luna Hotel and that we managed to meet your expectations for comfort and relaxation during your vacation. We are also so glad that everyone was friendly and treated you with great hospitality. We are so happy to read about your experience of all the hotel... More 

Tuscola, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful resort! Rooms were very nice, food was excellent. Most importantly everyone on staff at the hotel was friendly and willing to help us with anything that we needed. I would definitely recommend Casa Luna Hotel and Spa for anyone traveling to Costa Rica!

Review collected in partnership with this hotel

Was this review helpful? Yes
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, We are so glad that everyone was friendly and treated you with great hospitality. The most important is that you enjoyed your vacations in the hotel. We value your opinion and will be a pleasure to assist you in a future!!! We look forward to see you back at Casa Luna Hotel & Spa. Regards, More 

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Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
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Also Known As:
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel And Spa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#8 Spa Hotel in La Fortuna de San Carlos
#15 Family Hotel in La Fortuna de San Carlos
#17 Romantic Hotel in La Fortuna de San Carlos

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