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Casa Luna Hotel & Spa

La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
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Casa Luna Hotel & Spa
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Casa Luna Hotel & Spa
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599 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, Michigan
Contributor
20 reviews 20 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is quite good but the toilet made a very strange noise all night long the first night. When we let the management know about it the next morning, they sent someone but it would still happen whenever the water level went down, after someone used the toilet. I was not too thrilled with the location either but since... More 

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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staying here made our CR experience that much more AMAZING!!! Breathtaking views and a beautiful property! Sitting on the balcony in the mornings was a vacation by itself. The staff was extremely personable and polite. Melvin, Joshua, and Bryan were our favorites. They made our stay incredibly welcoming. Very well organized with the activities and the spa on the premises... More 

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Rochester, New York, Usa
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was wonderful!! The winding pathways to your room are bordered by tropical plantings that soar above you, giving a nice feeling of privacy. The rooms themselves are quiet and nicely decorated, with the biggest plus being the large private balconies that afford a view of the Arenal volcano right from your room. The staff was very accomodating; particularly... More 

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, We would like to thank you for taking the time to review us on TripAdvisor and sharing your experiences with us. We are glad to read of your satisfaction with the comfort of our rooms and our tropical garden. I’m very happy to share your review with Carol and Brian, they will feel very happy to see feedback... More 

Baltimore
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was one of the best we stayed in while in CR. The location is away from the other hotels but close to the La Fortuna Waterfall, Cerro Chato hike and a quick taxi to anywhere else. They had the best breakfast buffet of the entire trip. The staff was very friendly and helpful

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you so much for taking the time to write a review. We feel so glad that you have enjoyed your stay in our hotel and thank you for rating us as one of the best hotels during your stay in Costa Rica. We hope you will come back soon, Casa Luna Hotel & Spa ! More 

New York City, New York
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We went back in 2012 and I wanted to make sure they still got a great review. The room was basic but the peacefulness of this boutique resort was exactly what we were looking for. The first morning we woke up and stepped out on our back porch we were greeted by humming birds flying around and touching all the... More 

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for your review; we appreciate it that you have taken the time to share your good impression about the hotel. We thank you for your detailed description of the surroundings, it means you got involved in our wildlife as you mention the hummingbirds, colorful birds, our trails and exotic flowers. In regards to the restaurant, we... More 

London
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed for two nights and would have loved to stay longer. The setting was incredible, with glorious grounds, a beautiful pool area and lovely balcony views from the first floor rooms - there are toucans in the surrounding trees! The dining room was open to enjoy views of the wildlife. Food was excellent, both breakfast and a la carte... More 

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, We are delighted by the wonderful words you have shared about the hotel, we are wow by reading that you considered that Casa Luna Hotel was the best place in which you stayed in Costa Rica, that means so much to us. We very much appreciate your kind recommendation. If I can assist you in a future booking... More 

Toronto, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Casa Luna is really a great hotel. You feel like you're in the middle of the forest but are not far from La Fortuna city. The view from the balcony (top level) is breathtaking (I would highly recommend rooms in the sections D, E and F as they are far from the restaurant and music). The breakfast every morning is... More 

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you so much for letting us know your comments regarding your stay with us! We are pleased to hear you were satisfied with the room, the location of it, the surroundings and the typical breakfast we offer. We appreciate you making us aware of the service gotten by the receptionist, that's not usual because we strive to... More 

Rhinelander, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at Casa Luna. The staff was friendly and always ready to help. The front desk staff helped us with setting up our activities. We felt the location was also a big plus. Far enough out of town makes it a quite area. Close enough to town where you can walk into and taxi back. Walking into... More 

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for sharing your kind opinion about the Hotel, We were very pleased to read your review and hear that you were happy with your stay. Thank you for commenting so positively of our helpful and accommodating staff. We appreciate you have taken the time to also share your comment about the chocolate tour and the waterfall,... More 

Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a great hotel. The gardens are truly magnificent and watching the birds at breakfast was a treat. The staff were warm , friendly and helpful in every way. The hotel is not in the center but this is no problem as cabs are cheap depending on where one needs to go to. The view is gorgeous is from... More 

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Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for posting a great review about your stay. We are pleased that you have enjoyed the gardens, with the beautiful birds around and we feel very happy to know that our staff helped to make your time with us as relaxing as possible and we could offer the comfort you deserve. We look forward to see... More 

Oak Park, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 5 days. It was quiet with beautiful views of the Arenal volcano. It rained most of our stay but it was very relaxing. The rooms were comfortable and roomy. It was close to town but far enough away to feel like you were away on vacation. I had a head, shoulder and neck massage which was... More 

Was this review helpful? Yes
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for letting us know about your experience and for taking the time to share your opinion. We are glad to know that our room accommodations, spa treatments, the gardens and the hotel facilities managed to meet your expectations. When it comes to your comments about the wifi, we are sorry about the inconvenience and we will... More 

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