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Casa Luna Hotel & Spa

Certificate of Excellence
Hotel website
La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
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25% off room rate
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Casa Luna Hotel & Spa
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665 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed yesterday NEW

This was not a nice hotel in any stretch of the imagination, and in fact I'd claim the photos are decieving. The room smelled like mold and was not fully clean; there were finger nail clippings left over from the last guest on the bedside table. GROSS. The hot tub was Luke warm with no jet pressure, and at night... More 

Was this review helpful? Yes
Las Vegas, Nevada
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our hotel stay was included in a Groupon we purchased. The last three days of our trip were spent here, and we were so glad for it. Rooms: We were so happy with the beauty and elegance of this property. The villas are Spanish style with tile floors, tall ceilings, and lovely balconies and patios. Rooms were very clean and... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

the rooms were GORGEOUS! the staff was sweet, the views were breathtaking. It is literally like a little oasis - there's a pool with a bar, 4 heated hot tubs, a spa (it's walls are the outside trees - an open spa room!), delicious food at the only restaurant on the premises. All around, the best little stay we could... More 

Review collected in partnership with this hotel

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Columbus, Mississippi
1 review
5 of 5 stars Reviewed 4 days ago NEW

The best value for the cost. My husband and I were pleasantly surprised! It was clean, safe, had wonderful food, and phenomenal service! I highly recommend it. The beds were not the most comfortable, however, for the cost, it was overall a great experience.

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Aurora, Colorado
1 review
5 of 5 stars Reviewed 4 days ago NEW

Responsive staff, quiet AC, comfortable rooms. What could be better? Loved watching the hummingbirds from the balcony. The menu could have been more diverse but I found this to be the same at all of the places we ate so maybe that is their standard. The food was very good and plenty of it.

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Pittsburgh, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

great food, nice rooms, good service, and perfect location! surrounded by the rainforest as you hang out in the pool. Laid back atmosphere. Rooms were large and had a fridge, staff was helpful with restaurant recommendations. I'd stay here again.

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Las Vegas, Nevada
Level Contributor
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel was excellent! The grounds were absolutely beautiful. We enjoyed all the wild life and the little walking trail down to the river. The staff was amazing, very friendly and helpful. Rooms were clean and good size. The breakfast was very good with a great selection. Lunches and dinners were a little pricey but still good. We really enjoyed... More 

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Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We booked Casa Luna in July 2014. ....we arrived and they told us they don't have rooms for all our nights and they are moved us to a cheap hotel way out of time.....the staff is rude and unhelpful.... Don't bother with this place....there is nothing worse than accepting bookings and then not honouring them particularly when our credit card... More 

Was this review helpful? Yes
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Thanks for your comments, We take pretty serious when our clients let us know good and not so good impressions from our property. Concerning this misunderstanding, first and foremost, we do strive to meet all of our guests’ needs. When we have had any unexpected situation with a room in our hotel, we have never used a lower hotel category... More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

Casa Luna Hotel and Spa had the most considerate staff. Every single person who helped us went out of their way to help us and encourage a great time here. Keren was so, so friendly and there was a young gentleman who I came to at the front desk to ask for help changing a reservation for Sky Trek, Tram,... More 

Was this review helpful? Yes
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for your review; we appreciate it when our guests take the time to share the experience they have gotten at the hotel. It is delightful to know that you enjoyed every aspect of your stay and we are also happy to know our staff’s friendly service attitude contributed positively to your overall experience onsite. It will... More 

Birmingham, Alabama
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time here. Everyone was so nice and we felt safe going in to town. Breakfast was fresh and delicious. Rooms were clean and neat. Management was very accommodating. Pool was small and nice never too packed. We purchased the group-on adventure package and there was nothing like zip lining and white water rafting in the jungle.

Was this review helpful? Yes 1
Paul V, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, We feel very honored that you have taken the time to write a comment after a year of your stay here. It means that you keep good memories of the time spent it in Casa Luna. We would like to thank you for your positive comments, and for us it is always a pleasure to read that our... More 

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