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We booked this hotel for Christmas and when we arrived they moved us to another hotel because they oversold their hotel, so they moved us to a smaller hotel, no clean, not hot water, etc. When we talked to the owner of the hotel, she said that she had to move us because she didn't have rooms available even we... more
We had a terrible experience at this hotel. We are a family of 4 who prepaid for 2 separate rooms for 2 nights as part of an adventure tour package. When we arrived for our stay, our rooms had been given away to others, with no explanation or apology (remember, the rooms were already paid for). We had a tour... more
I stayed at La Cangreja Lodge with a group of students on an EF Tour to Costa Rica. It was great!!! The hotel is nice with clean rooms that are comfortable and have great windows with wonderful views. The amenities are pretty basic but the people who run it are wonderful!!! They were friendly, helpful, and went all out to... more
Our travel agent was unable to find anything else with availability in the Arenal area during the December peak so we were a bit nervous about staying here. Overall, it was okay. The room is very basic but clean. There weren't any in-room telephones but there was a small TV with cable. The view from the large windows is very... more
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