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Hotel Mountain Paradise

Certificate of Excellence
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La Palma De La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 183-4400, Costa Rica
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Hotel Mountain Paradise
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1,034 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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There are newer reviews for Hotel Mountain Paradise
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Philadelphia, Pennsylvania, USA
1 review
5 of 5 stars Reviewed January 2, 2011

The view of Arenal volcano was great! The staff was extremely friendly and helpful! The hotel was fully booked, but never felt crowded at the pool, restaurant or walking the grounds. The landscape is really beautiful with hummingbirds and butterflies everywhere. The room was in great shape. We loved the natural environment and atmosphere. This hotel is a great value!... More 

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Morristown, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2011

We stayed at the Mountain Paradise for our first 3 nights in Costa Rica. We got there late at night after a long drive and were greeted with a glass of the freshest juice I've ever had. Check in was a breeze and a golf cart drove us to our cabana. The bathrooms blew me away with a rock wall... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed December 29, 2010

We stayed three nights in one of the suites at Montain Paradise. The loyout and design of the grounds was very well designed to give all the clients to stay at this hotel a tropical "resorty" feeling from any of the suites. It`s set up high in the mountains, so you get a wonderful view of the natural surroundings. Staff... More 

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Gloucester, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 28, 2010

This review is a little late. I traveled to the Hotel Mountain Paradise with my husband on our honeymoon. I booked because of all the positive reviews on TR. Unfortunately, when we arrived, we found our "cabin" to be musty-smelling with mold-covererd fixtures in the bathroom. My husband spoke to the hotel manager, but since the hotel was booked up,... More 

Was this review helpful? Yes 6
HMparadise08, Director de Relaciones Públicas at Hotel Mountain Paradise, responded to this review

We have been looking at our files and we have not record of these customers, we never had any complaints with refunds. This comment is strange for us because all our staff are professional and helpful. More 

Brentwood, Essex
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 28, 2010

This may have been a really great place when it opened. The gardens are beautiful and the view of the volcano great but it's obvious things have been allowed to slide. Check in staff were rude and ignored us entirely when we arrived. They appeared to be young kidsjust chatting amongst themselves-so differenet from the professional welcomes we received at... More 

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HMparadise08, Director de Relaciones Públicas at Hotel Mountain Paradise, responded to this review

Our hotel has been constructed to reflect a traditional costarican (atmosphere) environment with a balance of nature and fashionable simplicity, designed by professional architects. Our client receive a survey at the end of their stay here, where they express their opinions about the hotel as well as their recommendations and we have not received complaints. As for the lights, we... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed December 27, 2010

This is a truly fantastic hotel, the gardens are really beatiful, the views are awesome, the suite they gave us was amazing, it is large,very clean, the jacussi out site is incredible. The satff is friendly and very professional. I would recommend it to my friends and family.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2010

My husband and I truly enjoyed the start of our honeymoon here. The staff was very kind and attentive. The hotel pool is heated and we had it to ourselves on many occasions. The view from our room of the volcano was amazing. And our room... Beyond the lovely bed and outdoor jacuzzi pool, we had a waterfall shower. Highly... More 

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2010

We hace spend threee wonderful days in your beautiful- MOUNTAIN PARADISE HOTEL. It is impossible to describe all the TOPS: the rooms, the views, the food, the romantic swimming pool, the service (specially jon´s) and the most important; the charm and warm of you and all the staff. Any request was fullfield immideatly and always with a smile. We will... More 

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New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 15, 2010

I stayed with a friend at Mountain Paradise last week. The resort is very pretty. Perfect for a couples trip (which was not the case with us) The rooms are rustic style. They are big and super comfortable but the whole room gets very damp. Food is delicious except that the omlette lady only speaks spanish. Diego is an awesome... More 

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Melbourne, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 12, 2010

My wife and I stayed here 3 nights. What other reviewers say about the beauty here is right. But do not come here without a car. The staff was unhelpful to us in tryimg to go the few places we wamted to visit by cab, as opposed to excursions organized ny the hotel. We went to the Catarrata La Fortuna... More 

Was this review helpful? Yes 1
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