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Hotel Mountain Paradise

Certificate of Excellence
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La Palma De La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 183-4400, Costa Rica
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1 room 1 adult
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Hotel Mountain Paradise
Hotel Mountain Paradise
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1,100 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Mountain Paradise
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Province of Heredia, Costa Rica
Level Contributor
3 reviews
4 of 5 stars Reviewed October 14, 2015

I like this hotel, very nice place to stay in La Fortuna, the people at the hotel are putting a lot of efforts to making yourself at home. They have a lot of tours to different places. The food is wonderful, however It's a ​bit pricey.

Helpful?
Thank cchaconr
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Greetings from Mountain Paradise Hotel Staff. Your comment is very important to us and thank you so much for let us know your good and bad comments by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 10, 2015

I'll do my best to keep the review unbiased based on my experience and what we were looking for from the trip. In a nutshell, the hotel has attractive facilities, friendly staff, and is very private - if that's what you're looking for. Each room is essentially a bungalow and ours featured a "rainforest shower" (along with a normal shower),... More 

Helpful?
4 Thank Jon G
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Greetings from Mountain Paradise Hotel Staff. Your comment is very important to us and thank you so much for let us know your good and bad comments by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2015

Staff is very friendly and helpful. Guards waited on us util almost midnight when I was running late from San Jose. Everyone bends over backwards there to make you feel welcome. Most staff speak some English. Awesome pool with wet bar, nice on-site restaurant, marvelous free breakfasts, and tours organizer in the reception will give you tips on what to... More 

Helpful?
Thank Stanislav S
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Greetings from Mountain Paradise Hotel Staff. Your comment is very important to us and thank you so much for let us know your good and bad comments by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Topeka, Kansas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 30, 2015 via mobile

Fantastic views and adequate food. Our stay was nice and the service really good. The problem at this hotel was maintenance issues. Everything seemed to need fixing and most were minor except for the sewer leak in one couples room and a broken air conditioner in another. A bit of a hill to climb from the lobby area to the... More 

Helpful?
Thank bowlcoach
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Greetings from Mountain Paradise Hotel Staff. Your comment is very important to us and thank you so much for let us know your good and bad comments by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Los Angeles, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 28, 2015

Quiet hotel with excellent views of Arenal Volcano. Rooms are large and tucked away on the hillside so you never feel smothered or overwhelmed by other guests or let alone your neighbor. Gilberto attended us at the poolside bar. He was very attentive and personable. He made our experience at the hotel a memorable one. Would've been nice to pack... More 

Helpful?
1 Thank Mireya B
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Greetings from Mountain Paradise Hotel Staff. We are grateful for your wonderful comments necessary for our staff continue providing the excellent service you deserve. Hotel Mountain Paradise, hope that soon you can come and visit us and share with us a while longer in harmony with nature. We want to thank for have visited us at our hotel this time... More 

Rishon Lezion, Israel
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 26, 2015 via mobile

We had mixed feelings about this place, first of all it's in a great location, with a magnificent view of Arenal. The property and the rooms looks really nice. The problem, and it's a big problem, the maintenance of the rooms is bad, a lot of things works bad, the faucet was broken, the safe didn't work well, but the... More 

Helpful?
Thank Shlomi G
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Greetings; Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
5 of 5 stars Reviewed September 24, 2015 via mobile

We loved HMP from the start. Allen greeted us after our trip in from San Jose with juice and washcloth. We had a Premier Suite, which was a little more but so worth it. The patio offered a clear view of Arenal that evening. We spent time in our private hot tub and out waterfall shower!!! This place seems made... More 

Helpful?
Thank Jappiah
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Good morning, Greetings from Mountain Paradise Staff. We are very grateful for take your time and let us know your villous comments, We hope that you can visit us one more time; Best regards; Xochilth Pérez Reservations Department Hotel Mountain Paradise More 

Israel
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 23, 2015 via mobile

Mountain paradise hotel is a great place to stay at Arenal area. The rooms are very good, the place is quiet and gives you a lot of privacy. There is a nice view from the pool. The breakfast wasn't very good at our opinion, and there is no Wi-Fi in the rooms, just in the public areas. The service of... More 

Helpful?
Thank Elad05092015
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Greetings from Mountain Paradise Hotel Staff. Your comment is very important to us and thank you so much for let us know your good and bad comments by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

San Francisco, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 7, 2015

My husband and I drove around Costa Rica for 10 days, and this hotel was our first stop - and our favorite of the trip Beautiful grounds and wonderful staff. The staff weren't pushy about hiring tours or other activities - they just made suggestions for things to do and were available if you needed assistance. The room has a... More 

Helpful?
Thank C0nvictTang
HMparadise08, Director de Relaciones con Clientes at Hotel Mountain Paradise, responded to this review

Greetings from Mountain Paradise Hotel Staff. Your comment is very important to us and thank you so much for let us know your good and bad comments by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Portland, Oregon
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 5, 2015

It was pouring rain when we arrived in La Fortuna, and several roads were washed out. Also, we stayed at high end hotels on either side of our visit here. This definitely colored our experience here. So please take that into account when reading this review. A friend recommended this hotel to us and it was fine, just not as... More 

Helpful?
Thank melmooreii
Questions? Get answers from hotel staff and past guests. Ask a question

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