Delights: Staff is WONDERFUL! Very courteous, friendly, gracious. Adrian and Nancy greeted us likes kings and queens. Nancy is a top notch concierge and helped up plan day trips. Leo ran a hospitable front of house. Rooms comfortable, clean. Patios and views are extra special! Great pool. Disappointments: Tune steak not recommended. Food good, not great. Enjoyable experience.

Okay, I'm writing this on the first night, so it's possible that my views will change. However, the service and room so far have been excellent. Clean rooms (huge bed!), polite staff, a pool with a swim-up bar. Now, take all this with the knowledge that I've never really used a booking agency before, so I tend to find myself... More

We stayed here at the end of May 2013. The hotel is great! It is in a great location, within walking distance of La Fortuna and amazing views of the Arenal Volcano. The staff are incredibly friendly and helpful. We were there in the slower season, so the pool and wet bar were never too crowded. I highly recommend this... More

We stayed at this hotel in May 2013. It is in a great location, close to all activities. The staff are super friendly and the continental breakfast is great. It was slow season so there weren't many people there. We never saw anyone using the pool or at the bar. The WiFi is free which was great. Our room had... More

I stayed at Hotel Magic Mountain with my significant other for a few days in May. The hotel is beautiful with a wonderful view of the Arenal volcano. The front desk was very helpful, Nancy was wonderful. The included breakfast buffet was also quite good. The room was clean and had a wonderful view of the volcano. The air conditioning... More

This place is voted excellent in its own category. Do not except the Four Seasons, but for what it put out to do, it does it well. The service here was above par than most hotels. A gentleman named Carlos helped me and my friends with all of our questions; we bugged him day and night. The pool was super... More

Staff helpful and pleasant, dining room food just OK first night but excellent second night, WiFi free and worked well, nice pool, room has fridge & coffee maker, safe was cranky & hard to use, town 2 miles and $3 taxi, town safe and fun to walk around.

We were booked in Hotel Magic Mountain as part of a package, and thus didn't know what to expect, but at every point, it met or exceeded expectations. The rooms were pleasant, with every one having a view of the volcano and a balcony. The staff was very helpful when we ran into trouble, the breakfast was tasty and the... More

Very friendly and helpfull staff. In a great location. Very clean and lovely gardens. Very clean restaurant. Lovely pool and great couple of hot tubs. In the centre of everything. Very friendly and helpfull staff. In a great location. Very clean and lovely gardens. Very clean restaurant. Lovely pool and great couple of hot tubs. In the centre of everything.