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Hotel Kokoro Arenal

3.5 of 5 La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica
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#23 of 64 hotels in La Fortuna de San Carlos
428 Reviews 4.5 of 5 stars
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Hotel Kokoro Arenal
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Hotel Kokoro Arenal
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428 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Miami, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The place was the best spot on the foot of the volcano . Amazing volcano views fro the rooms. The service was great & the staff was very helpful. Breakfast was really good & a must as there is no place to eat outside the hotel . Rooms were very clean & updated . The springs were a 2 mts... More

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Louisville, Kentucky
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This place rocks! You get the great views of the volcano, it's just enough out of the main town to be quiet and tranquil, the grounds are beautiful, the breakfast is hot and delicious and the service is on point. They will make sure your experience is wonderful! Not to mention the hot springs located right on the hotel grounds...wow!!!

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New York City, New York
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all, I must say that this hotel has the friendliest staff ever. When we arrived, Diana the receptionist greeted us and explained everything in detail. We were escorted to the room which looked very nice and had a little porch that faces a small local forest. The place was lush and beautiful. After we checked in though I... More

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Simpsonville, South Carolina
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel was a gorgeous surprise. The grounds are lush with tropical plants and flowers and the open reception area is the first of many lovely areas to explore. I loved my one room cabin with it's porch from which I enjoyed the view at the foot of the Arenal Volcano. The room was large and comfortable with a good-sized... More

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3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for three nights in early February, the end of the dry season. The staff were all friendly and helpful, and did their best to make guests happy. Buildings are handmade with a high standard of woodwork, and the bungalows are surprisingly spacious. The main palapa was a great place to read, listen to music... More

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Richmond, California
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Initially, this place seemed perfect, it has a great view of the volcano, cute rustic bungalow rooms and pretty grounds. However, after a day or 2 we started realizing this place is a lot more run down than we thought. It rained a TON while we were there, which is obviously not part of the hotel problem, however we had... More

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HOTELKokoro, Public Relations Manager at Hotel Kokoro Arenal, responded to this review

Dear kacie f, Thank you very much for you feedback. I am truly sorry that we did not fulfill your expectations during your stay with us. I am pleased to know you enjoyed the volcano view the breakfast in Kokoro. I am most regretful of hearing your disappointments. I would like to share the factors of the inconvenience caused to... More

Charlottesville VA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Kokoro service was a reasonable place to stay, but due to the constant rainy season and older age of the buildings, we got hit hard with the smell of mildew when we got to our room. We talked to the staff and they provided us with a dehumidifier and air freshener which definitely helped. The AC wasn't working but the... More

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Vilnius, Lithuania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Small separate houses fully surounded by nature, you feel like in rainforest. Very friendly, knowledgeable snd helpfull staff. Good breakfast. As Arenal is in very high humidity area (tropical rainforests), expect some "tropical smell", but that was not an issue for me.

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Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

Our family (2 kids under 15) stayed here in July 2014. What stood out the most was how the staff worked from beginning to end to make our experience extremely positive. They constantly went out of their way to assist us and create a positive experience. They were so helpful with issues we were having completely unrelated to our stay... More

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Guayaquil, Ecuador
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

Our visit to Kokoro could be defined as smooth. we didn't suffer any problem with the hotel. The rooms were clean (but humid the first day.... solved by using the AC for a couple of hours each night) the pool and the hot springs were nice and breakfast was adequate. We stayed at the hotel for two nights and had... More

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Additional Information about Hotel Kokoro Arenal

Address: La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Kokoro Arenal 3.5*
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Also Known As:
Kokoro Arenal Hotel La Fortuna De San Carlos
Resort Kokoro Arenal
Hotel Kokoro Arenal Costa Rica/Arenal Volcano National Park

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View from room (23)
Bathroom (6)
Room/suite (55)
Hotel & grounds (55)
Pool/beach area (19)
Dining (25)
Family/play areas (1)
Other (75)

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Room/suite (8)
Dining (2)
Pool/beach area (2)
Hotel & grounds (3)
View from room (3)
Other (17)
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Hotel Style
#4 Top resorts Hotel in #17 Family Hotel in #20 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Surrounded by lush tropical rainforest of the northern hills of Costa Rica, Hotel Kokoro Arenal is the perfect hideaway retreat blessed with untouched flora and fauna and a panoramic setting overlooking the majestic volcano of Arenal. At Kokoro Arenal, each of our carefully designed eco-villas offers a stay in a cozy family oriented style, with charm, and a service approach prepared in a joyful, attentive, and sustainable way. The lodging grounds also invite you to dip into the hill-top swimming pool, tropical hut with hammock, and explore our tucked away rainforest trails. With our Kokoro ‘heartfelt’ ways, we aim to revitalize your senses and share with you a vibrant experience in the Costa Rican tropics. ... more   less 
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Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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