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Hotel Kokoro Arenal

3.5 of 5
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La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica
Hotel Kokoro Arenal
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5 of 5 stars reviewed yesterday
RaggaMuffins Victoria, BC
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508 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria, BC
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here in March 2015 and was blown away by the beauty of the gardens and the grounds. The staff were always smiling and super happy to help. The the bungalow room we stayed in was super clean and cute. The natural hot springs were lovely too. This is a family run business and Felico went above and beyond. I... More 

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New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in cabin #6, which had a great view of the volcano from our main (cracked right down the middle) window. Overall, it was a good stay. Diana was really helpful in recommending two the restaurants we checked out during out stay (Benedictus, for steaks; Soda Viquez, for tipico eats). Basic furnishings, with working A/C. The bed was quite comfortable,... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

very beautiful place, green, big room rooms. the staff was very helpfull and kind. ther is a nice pool and hot springs, and we even sow a sloth in one of the trees. we rented a car and drove just a few minutes to the town la fortuna, where there are lots of restaurants. there is plenty of parking space

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Newport, Oregon
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was the worst place we stayed at during our two weeks in Costa Rica. It was not horrible, but it simply wasn't great. My title is "It'll do" to simply illustrate that if you plan on spending the whole day AWAY from the hotel, hiking and exploring the wildlife of Arenal, then its ok for sleeping. However, besides the... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2015

We had reservations here for the week of July 12-18, 2015 that we made on December 2nd, 2014. Hotel Kokoro waited 4 and a half months to cancel our reservation telling us that they decided to close that week. They then proceeded to send us a list of four "comparable" hotels in the area. All were either already booked (2... More 

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HOTELKokoro, Director General at Hotel Kokoro Arenal, responded to this review
Google Translation

Estimada Stacy, Primeramente permita me agradecer su comentario, Para nosotros es de gran ayuda saber que piensan nuestros estimados huéspedes,... More 

Tampa, Florida
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Can't say enough great things about this place! In a city that has a lot of tourists, you feel tucked away in a beautiful cottage in the jungle. We stayed in one of the suites, beautiful views of the volcano while laying in bed. Breakfast every morning was awesome, delicious and in a beautiful outdoor setting. We saw all kinds... More 

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Weston, Florida
Top Contributor
72 reviews 72 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 12, 2015

We stayed in cabin #1. We had a great view of the Arenal volcano as you step out of the cabin. We loved the grounds at Hotel Kokoro. We saw over a dozen different types of birds and we were impressed with the views. The cabin was a good size for our family of 5. The service was friendly and... More 

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andover mn
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2015

We spent 3 days at Kokoro at the end of March and were super pleased with our choice of this resort. super cool and comfy spacious cabinas, perfectly lush jungly feel to the whole property Really "Hot Springs" that invigorate and sooth your skin and soul. Delicious brekfast buffet ,lush fruits juice,fresh eggs, pancakes,cereals,and lots more! Oh and the coffee!!!... More 

Was this review helpful? Yes 2
Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 6, 2015

The resort is well situated in a gorgeous area with a superb view of the volcano. The rooms are large but the overall feel of the resort is "tired". The thermal pools were not all open or hot enough. Breakfasts were good and the staff were amazing. Special mention of Diana because of her helpfulness and suggestions, and of Stephanie... More 

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New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 2, 2015

This hotel affords a 5 star service experience. The people working at the hotel could not be nicer. I was a woman traveling alone, yet was not one bit apprehensive since everyone in this hotel made me feel so comfortable. I felt I was staying with good friends. The hotel rooms are surrounded by vegetation and the sound of birds... More 

Was this review helpful? Yes 2
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