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Arenal Springs Resort and Spa

Travelers' Choice award winner
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5 Miles West of Catholic Church of la Fortuna | Gps: Latitude: N 10"30'07. 62" Longitude: O 84"41'00. 00", La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Arenal Springs Resort and Spa
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Arenal Springs Resort and Spa
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1,456 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Arenal Springs Resort and Spa
See the most recent reviews
St. George, Utah
Top Contributor
61 reviews 61 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 24, 2012

The grounds were well manicured with beautiful flowers. The room had a mini-refrigerator and coffee maker. We had some problems with the room safe and the air conditioner but maintenance was there right away. Both beds in our room were extremely hard - it was like sleeping on a sheet plywood. The bathroom and shower with plants were especially nice.... More 

Was this review helpful? Yes
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 23, 2012

This little resort is about 1/2 way in between downtown La Fortuna and Tabacon (the big landmarks in the area). A little ways down a road, good security, horses onsite if you want a tour, great check-in with cool washcloths and a drink. The little cabins are well spaced out, all facing the volcano with large front windows and two... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 21, 2012

The room was great the grounds were beautiful. The service was excellent. The food was OK But overpriced.

Was this review helpful? Yes
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

Top Contributor
80 reviews 80 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 19, 2012 via mobile

Did not spend the night but enjoyed the hot spring pools surrounded by lush vegetation which provide a lot of privacy .it appeared as if u were in middle of forest not a resort. Fun drinks with swimming pool bar. Very disappointing meal and selection at restaurant ...service slow despite few guests there and they were very inefficient. Food was... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

hello friend, I think you confuse us with another hotel because our hot springs of our Hotel are exclusive to our guests, no one other than one of our guests can use the hot springs, which is why we think you these confused with someone else, I'm sorry for your inconvenience and God bless you More 

Cambridge, Massachusetts, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2012

Recently got a 2-queen room in Arenal with 3 other guys. It was nice, has a very cool bathroom. The concierge guy (Edward) is super friendly and knowledgable - he really helped us out. They organize pick-ups to a ton of activities (we did canyoneering and rafting), have a great restaurant, and have nice thermal pools. They also have a... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

Gloucester, United Kingdom
Top Contributor
51 reviews 51 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 14, 2012

We stayed for a few days and this was perhaps the busiest venue we tried in Costa Rica but it was brilliant. Fabulous views of Mount Arenal which changed by the minute enhanced by a really friendly and helpful staff team who did all they could to make our stay perfect. Mealtimes were busy but perfectly adequate food served professionally

Was this review helpful? Yes 1
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

Reston, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2012

I loved everything about it: the location, view, service, hot springs :). Highly recommend it!

Was this review helpful? Yes
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

Dallas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2012

We stayed at the Springs Resort for 3 days on a recent visit to Costa Rica. The day we visited was the big full moon night and we were just blown away by the views of the volcano basking in the moonlight. All rooms have been constructed in such a way as to have an amazing, unobstructed view of the... More 

Was this review helpful? Yes 2
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

Simi Valley, California
Top Contributor
167 reviews 167 reviews
55 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed May 9, 2012

We arrived at the Arenal Springs Resort on a rainy afternoon, and we could not see where the Arenal Volcano was located. We got a nice friendly greeting and a drink when we arrived and got a ride in their golf cart to our room. When we arrived at our room we were so surprised at what a cute, nicely... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

Telluride, CO
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 8, 2012

This is a wonderful hotel, the rooms are big, they have updated their litle hot springs and they now have a full service spa. I love how each and every room has unubstructed views of the volcano. I have found the staff to be very friendly and helpful. They could use a little help in their restaurant, the breakfast is... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having... More 

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