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Arenal Springs Resort and Spa

Travelers' Choice award winner
GreenLeadersPlatinum level
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5 Miles West of Catholic Church of la Fortuna | Gps: Latitude: N 10"30'07. 62" Longitude: O 84"41'00. 00", La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Arenal Springs Resort and Spa
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1,559 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Arenal Springs Resort and Spa
See the most recent reviews
Orange, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The setting, grounds, and mineral pools were lovely. There was also a pasture with cows along the perimeter. The service was average, the restaurant meals were good and the atmosphere very nice being outdoor dining. They say there is Wi-Fi but only in the lobby. The rooms were below average especially the air conditioning, beds, pillows, & linens; we did... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello KJensen2014 Thank you very much for taking your time to write these important comments, thank you for choosing our hotel and I want to communicate that we offer free wireless internet in the main reception and also in the three different restaurants and also in the pool area, the service to our customers is most important for us and... More 

Chicago, Illinois
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Arenal Springs for 4 nights in July 2015. The room was fantastic with a garden shower and air conditioning. It was large and luxurious. We had a view of the volcano from our porch and were pretty close to the hot springs on site. Each room comes with parking space for a car (I highly recommend that... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello ajpdunakin Thank you very much for taking your time to write these beautiful comments, thank you for choosing our hotel and hope to see you soon back, on the part of all staff of the Hotel Arenal Springs thank you very much and blessings. More 

Napa, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came for my birthday celebration and was not disappointed. The staff was mostly great! A little disappointed in Jason as he kept forgetting our small requests but didn't hurt the trip at all. The spa services were spectacular and it even rained during our services. The activities desk was soo helpful even though we booked most of our tours... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hi Lynn C thank you very much for visiting our hotel and thank you for your nice comments, we also want to say that we hope you come back soon to serve you in the best way possible. Our colleague Jason sends you apologize for the mistake that he made. Thank you very much and blessings. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Master Suite Full was so much better than expected. Between the two rooms we had a hot tub, bath, indoor & outdoor shower & the bath/shower in the other room. For 5 people: 2 adults and 3 children this was phenomenal. The staff were very helpful and assisted in numerous activities, renting a car and arranging taxis. What a... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Catherine R. thank you very much for your visit and thank you for taking your time to write this very nice comments about our hotel, we hope to see you back very soon and to serve you in the best way possible. We hope that in your r trip back home everything was fine. thank you very much and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing. I stayed in this resort during the rainy season and it didn't even matter that it rained thanks to the amazing concierge Edward. Every rainy morning we would visit Edward the hotel concierge who greeted us with a smile and recommended excursions catered to the weather that we had each day. Edward was professional, knowledgable and extremely patient with... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello MarineNYC2003. thank you very much for your visit and thank you for taking your time to write these so nice comments about our hotel, our colleague Edward sends you many greetings and blessings, hope to see you back very soon and to serve you in the best way possible. We hope that in your r trip back home everything... More 

Maryville, Missouri, United States
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic stay from beginning to the end. The resort rooms were spacious and impeccably clean. The staff were extremely friendly and very service oriented; they did everything possible to ensure they provide the best experience possible. They provide shuttle carts and umbrellas, only a phone call away. The grounds are easy to navigate, level and safe for walking. The pools... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Dix_M123. thank you very much for your visit and thank you for taking your time to write this very nice comments about our hotel, we hope to see you back very soon and to serve you in the best way possible. We hope that your trip back home everything was fine. thank you very much and blessings. More 

Knoxville, Tennessee
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was a neat hotel. Each couple or family had a cabana. They had plenty of room and an unique bathroom shower. The grounds had beautiful flowering plants, many local birds, and a great hot springs area.

Was this review helpful? Yes 1
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hi Susan S thank you very much for visiting our hotel and thank you for noticing so many details of our hotel in your nice comments, we also want to say that we hope you come back soon to serve you in the best way possible. Thank you very much and blessings. More 

Washington, North Carolina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 days before getting on a cruise ship. The lodging was very comfortable and well maintained. The pool are was wonderful, with the thermal pools my favorite. Lot's of choices between hot pools, warm pools and cool. The swim-up bar and food bar were great as we did not have to change to eat. The food at... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Shell_Diva55 thank you very much for visiting our hotel and thank you for your nice comments, we will consider your advice on our main restaurant and also want to say that we hope you come back soon to serve you in the best way possible. Thank you very much and blessings. More 

Mission Viejo, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has it all...flora and fauna, hot springs, pools, great buffet breakfast and dinner, excellent maintenance and upkeep, wonderful villa-style rooms, nice amenities, etc. You cannot go wrong. Is there any better place to stay in Arenal? I don't think so. From the toucans and macaws flying around the resort, to the poisonous dart frog, to the incredible flowers... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello RandRB1 thank you very much for sharing your beautiful comments and happy to see you had a nice holiday, thank you for choosing our hotel and we hope to see you again on your next vacation. On behalf of all staff of the Hotel Arenal Springs thank you very much and blessings. More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Really nice hotel and location. Came with breakfast which was ok. Location was great. Nice hot springs by pool. If you are going to this area I would recommend this hotel. Staff was very friendly. Pizza restaurant and pool side restaurant were really good. Main restaurant was ok.

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Wayne B thank you very much for sharing your beautiful comments and happy to see you had a nice holiday, thank you for choosing our hotel and we hope to see you again on your next vacation. On behalf of all staff of the Hotel Arenal Springs thank you very much and blessings. More 

Hotel Review Summarization

What travelers say

  • Hot springs(67)
  • Costa rica(37)
  • Breakfast buffet(18)
  • Very good(9)
  • Wet bar(9)
  • Great view(7)
  • Very nice(7)
  • Golf cart(6)
  • Would highly recommend(4)
  • Fresh fruit(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,563 photos of this hotel

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Hotel & grounds (276)
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Room/suite (262)
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Pool/beach area (125)
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Dining (78)
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Bathroom (66)
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Business center/function rooms (1)
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Other (265)

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Amenities (45)
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Hot Springs (46)
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Junior Suite (37)
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Master Suite with Double Queen (31)
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Master Suite with King (46)
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Restaurants and Bars (37)
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The Hotel (38)

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Hotel & grounds (9)
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View from room (7)
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Room/suite (18)
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Family/play areas (1)
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Dining (3)
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Pool/beach area (4)
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Business center/function rooms (2)
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Other (29)
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