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Arenal Springs Resort and Spa

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5 Miles West of Catholic Church of la Fortuna | Gps: Latitude: N 10"30'07. 62" Longitude: O 84"41'00. 00", La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Arenal Springs Resort and Spa
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1,553 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Costa Rica
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I am very proud as CostaRican to see how great you attend our visitors. The place is great as you can see in the pictures but the greatest part is the customer service and dedication you put in every interaction with us... I will definitely recommend your hotel as the most complete and family oriented hotel in Fortuna..

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Dear guest Consulta. Thank you very much for choosing our hotel to spend your vacation in Costa Rica, we hope that all your experiences are been magnificent and satisfying. All the staff working at Hotel Arenal Springs hope that your back very soon and so we have a chance to serve you again, we love to read your comments... More 

Bradenton, Florida
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The check in progress was very easy. The people at the front desk were very helpful. Then again it's hard not to enjoy checking in someplace when you are handed a tropical drink as soon as you get out of your van. Our room was large and very clean. The bed(king) was bigger than normal. We were celebrating our anniversary... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Dear guest marathonman33. Thank you very much for choosing our hotel to spend your vacation in Costa Rica, we hope that all your experiences are been magnificent and satisfying. All the staff working at Hotel Arenal Springs hope that your back very soon and so we have a chance to serve you again, we love to read your comments... More 

Montgomery, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Family of 5, stayed 3 nights in July 2015. Master suite was really fantastic. Two adjoining rooms, very comfortable. Garden shower, beds, furniture, views all great. Hot springs, pool and swim up bar all good. Main restaurant could have been better for the price. Quick trip into La Fortuna. I highly recommend this resort.

Was this review helpful? Yes 1
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello John C. Thank you very much for choosing our hotel for your holiday and thank you for sharing your comments, we will take your advice and we will be working to improve and give more options in our restaurants, we are happy to see you had a nice experience and we hope to see you back very soon. On... More 

greenwicn
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for 3 nights in July, I was with three teenagers. The hotel is beautiful, even though it rained every day this did not bother us as we were out doing activites and using the hot spas. The restaurants in the hotel are expensive and its 12 dollars to get a taxi into town each way. We enjoyed... More 

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hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello joannehurley Thank you very much for choosing our hotel for your holiday and thank you for sharing your comments, we are glad to see you had a nice experience and we hope to see you back very soon. On behalf of all staff of the Hotel Arenal Springs thank you very much and blessings. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Arenal Springs is a wonderful location for your "base camp" while visiting the Arenal Volcano. The bungalows/rooms are very nice. We traveled as a family - mom, dad, and two teens (16 & 18) and had two adjoining rooms. The food at the restaurant was very nice - we ate breakfast there each morning. The italian restaurant has wonderful wood... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hi Randall G Thank you very much for taking your time to write these important comments, glad to see that we had a wonderful vacation and enjoyed your stay, thank you for choosing our hotel and hope to see you soon back to serve you in the best way, from all Hotel staff Arenal Springs thank you very much and... More 

Orange, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The setting, grounds, and mineral pools were lovely. There was also a pasture with cows along the perimeter. The service was average, the restaurant meals were good and the atmosphere very nice being outdoor dining. They say there is Wi-Fi but only in the lobby. The rooms were below average especially the air conditioning, beds, pillows, & linens; we did... More 

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hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello KJensen2014 Thank you very much for taking your time to write these important comments, thank you for choosing our hotel and I want to communicate that we offer free wireless internet in the main reception and also in the three different restaurants and also in the pool area, the service to our customers is most important for us and... More 

Chicago, Illinois
Level Contributor
23 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed at Arenal Springs for 4 nights in July 2015. The room was fantastic with a garden shower and air conditioning. It was large and luxurious. We had a view of the volcano from our porch and were pretty close to the hot springs on site. Each room comes with parking space for a car (I highly recommend that... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello ajpdunakin Thank you very much for taking your time to write these beautiful comments, thank you for choosing our hotel and hope to see you soon back, on the part of all staff of the Hotel Arenal Springs thank you very much and blessings. More 

Napa, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We came for my birthday celebration and was not disappointed. The staff was mostly great! A little disappointed in Jason as he kept forgetting our small requests but didn't hurt the trip at all. The spa services were spectacular and it even rained during our services. The activities desk was soo helpful even though we booked most of our tours... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hi Lynn C thank you very much for visiting our hotel and thank you for your nice comments, we also want to say that we hope you come back soon to serve you in the best way possible. Our colleague Jason sends you apologize for the mistake that he made. Thank you very much and blessings. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Master Suite Full was so much better than expected. Between the two rooms we had a hot tub, bath, indoor & outdoor shower & the bath/shower in the other room. For 5 people: 2 adults and 3 children this was phenomenal. The staff were very helpful and assisted in numerous activities, renting a car and arranging taxis. What a... More 

Was this review helpful? Yes 1
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Catherine R. thank you very much for your visit and thank you for taking your time to write this very nice comments about our hotel, we hope to see you back very soon and to serve you in the best way possible. We hope that in your r trip back home everything was fine. thank you very much and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Amazing. I stayed in this resort during the rainy season and it didn't even matter that it rained thanks to the amazing concierge Edward. Every rainy morning we would visit Edward the hotel concierge who greeted us with a smile and recommended excursions catered to the weather that we had each day. Edward was professional, knowledgable and extremely patient with... More 

Was this review helpful? Yes
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello MarineNYC2003. thank you very much for your visit and thank you for taking your time to write these so nice comments about our hotel, our colleague Edward sends you many greetings and blessings, hope to see you back very soon and to serve you in the best way possible. We hope that in your r trip back home everything... More 

Hotel Review Summarization

What travelers say

  • Hot springs(67)
  • Costa rica(37)
  • Breakfast buffet(18)
  • Very good(9)
  • Wet bar(9)
  • Great view(7)
  • Very nice(7)
  • Golf cart(6)
  • Would highly recommend(4)
  • Fresh fruit(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,563 photos of this hotel

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Hotel & grounds (276)
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Dining (78)
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Bathroom (66)
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Amenities (45)
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Hot Springs (46)
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Junior Suite (37)
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Master Suite with Double Queen (31)
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Master Suite with King (46)
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Restaurants and Bars (37)
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The Hotel (38)

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Hotel & grounds (9)
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Pool/beach area (4)
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Dining (3)
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View from room (7)
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Business center/function rooms (2)
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Room/suite (18)
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Family/play areas (1)
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Other (29)
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