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Volcano Lodge & Springs

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GreenLeadersSilver level
Hotel website
La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
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Volcano Lodge & Springs
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1,572 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Volcano Lodge & Springs
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Leics, UK
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 4, 2012

We picked this hotel having access to a car. Pros Massive site, beautiful gardens with well spaced private rooms. Very peaceful place to stay. Breakfasts were fantastic with lots of choice. Nice pool with good views of the volcano (if only the pesky clouds would leave it alone...!) Nice happy hour cocktails. Safe parking with guard. Generally very high standard,... More 

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Chicago, Illinois
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 4, 2012

The grounds are very well kept and look great. Room was adequately sized, clean, and quiet. The property is fairly large - so keep this in mind when booking. We had the furthest room from reception but never minded the 5-10 minute walk to the entrance. (If you don't have a car and have any hesitations about the walking distance... More 

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minneapolis
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2012

Located in a beautiful garden setting, with great pool and dining area. Close to Arenal Volcano and the town of La Fortuna, but off in a world of its own. Good restaurant, great breakfast buffet included with the room. Nice clean room with outdoor seating area for each cabin. Helpful staff, friendly and beautiful place.

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McLean, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 3, 2012

The Volcano Lodge & Gardens is a very nice hotel with great customer service. The hotel has an AMAZING view of the famous Arenal volcano and a great nature trail with beautiful flowers and sites to see. They also have an excellent breakfast buffet!

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Top Contributor
50 reviews 50 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 28, 2012

This is a reasonably sterile hotel. You wear a wristband while you are there (!) and have to sign an inventory of the room's contents (two paper cups, four towels, one mirror etc). But the room was clean, the gardens pretty, breakfast OK, and the staff quite friendly. I'd probably try somewhere else if I went back, but no real... More 

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volcanolodge, Public Relations Manager at Volcano Lodge & Springs, responded to this review

We appreciate your opinion, The procedures described herein are performed according to the security and tranquility of our guests. We regret that these procedures have not been to your liking. Our motto in our service is that, feedback is the way to be better. We appreciate your time, to give us your impressions More 

ottawa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 27, 2012

We could not fault this hotel in any aspect. The Volcano Lodge and Gardens far exceeded our expectations. The room was spotless and very comfortable, the surrounding gardens were extraordinary and the restaurant/room service food/breakfast buffet were exceptional. A great value and won't hesitate to return on our next visit.

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Walnut Creek, California
Top Contributor
74 reviews 74 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 27, 2012

My wife and I recently stayed at the Volcano Lodge in February 2012 for our honeymoon. We stayed for 3 nights. The resort is very large with amazing grounds. They have a 20 minute hike you can take on the grounds and view all of the plants, creek and wildlife. We were blown away at all of the tropical plants... More 

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 24, 2012

The view of the volcano from the room is breathless. There is not better picture than that. The restaurant on site was amazing. We also visited the Hot Springs nearby, which was nice. They had different pools with all different water temperatures. I am not use to a rain forest so I was not use to the rain every night.... More 

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essex
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 23, 2012

My husband and I toured Costa Rica and stayed in five different hotels. Out of all the hotels we stayed in, Volcano Lodge was the worst. The rooms are dated, the staff aren't friendly and the dinner buffet was the worst food we had. I don't really understand why all the reviews are good. Perhaps, I am just comparing it... More 

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volcanolodge, Public Relations Manager at Volcano Lodge & Springs, responded to this review

Thank you very much for your comments. Feedback is the best way to be better. We regret not having met your expectations. Trip Advisor is a tool to express satisfaction or dissatisfaction, about the services offered by our property. Satisfied customers usually tend to give us great feedback and those not, have every right to express his displeasure. We welcome... More 

stoughton,ma
Top Contributor
105 reviews 105 reviews
20 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed February 22, 2012

Even after reading all the wonderful reviews, i had my doubts. Everything you needed was here and more -- big clean rooms, comfortable beds, gorgeous grounds, a drop dead view of the volcano, and a wonderful buffet breakfast. Best of all, the lodge did not make this so sterile that you would forget you were in costa rica. I should... More 

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