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Volcano Lodge & Springs

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GreenLeadersSilver level
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La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
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1 room 1 guest
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1,754 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very well kept grounds, wonderfully landscaped and lovely to walk around. Only stayed a single night but enjoyed the restaurant, the springs and the attentive staff. The rooms were well presented and had more than enough amenities for the price. Each room opens out onto a garden and makes for a beautiful spot to enjoy coffee in the morning. The... More 

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Fredericton, New Brunswick
1 review
5 of 5 stars Reviewed 3 days ago NEW

We went here for part of our Honeymoon, the hotel is wonderful. The staff are really polight and very helpful. The grounds are amazing. Ask for a Volcano view, you'll be glad you did! You really only need two or three days to visit this area. The locals are very helpful and clearly want you to enjoy your stay. We... More 

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Poole
1 review
5 of 5 stars Reviewed 5 days ago NEW

What a place! The view of the volcano is amazing - especially from the hot springs where you can have your cocktails delivered. Very clean and tidy with great friendly staff! Highly recommended!!!!!!!

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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The Volcano Lodge grounds were beautifully maintained. My family were most impressed by the warm friendly staff at the restaurant. They were so friendly, helpful and accommodating! They remembered us each day and asked us about our daily activities. When we went swimming and forgot to get towels they quickly helped us out. The springs and pool were a welcome... More 

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Wakefield, Rhode Island
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This lodge has very beautiful grounds where you could see the Volcano and sit in the hot springs. All different types of flowers around you. The people were friendly and the buffet breakfast was very good! The room was cute and we even got a crocodile made out of our towels :) I would go here again and suggest it... More 

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volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Hi, Kristina We are thankful for your comment. Is always nice to know how our clients enjoyed with all our services. However if you have any recommendation to us; please don't hesitate to contact us directly. Hope to welcome you back very soon. Warmest regards! More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The employees at the front desk and restaurant were very nice. They were pleasant and always greet you when they see you. Breakfast was great and "typical" but great Costa Rican style. There were many bugs in our rooms. Tiny bugs that were impossible to see. They had the windows open before we arrived so all the bugs were sitting... More 

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volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings from Volcano Lodge & Springs First we would like to thank you for taking some time and share your experience with us. Also we are grateful for your feedback; is very important to us, to know what we are doing well and what we need to improve. About the tiny bugs, is really complicated for us to control this... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Our family stayed at the Volcano Lodge and Springs. Everything was great. The hotel staff were extremely nice. Our kids loved the pools and hot springs. The room was clean. The buffet breakfast was great.

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Mission, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a Junior Suite with a private patio and hot spring tub. Very nice room with big bathroom and large shower. Nice pool area with a big hot spring fed water feature. Friendly staff and free breakfast buffet.

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India
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I'll start by saying this is by far the most luxurious feeling hotel I have ever stayed at. The natural spring fed hot pool, jacuzzi and swim-up bar gave this hotel a 5* feel. The grounds are lovely, set at the base of a volcano and teeming with humming birds and all kinds of exotic plants. So much potential. However,... More 

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volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings from Volcano Lodge & Springs Thank you so much for taking some time in sharing your opinion. Your feedback and recommendations are very important to us. About the restaurant we will address your complaint with them, and it'll be taken very seriously for avoid this situation with other clients.. Hope to welcome you back soon. Best regards! More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

we stayed one night in August.The staff is nice,Room size is good but Bathrooms are not,ours clogged up after everyone (without putting in the toilet paper).You need to flush 2-3 times to get it going.rooms have a musty smell, likely because of rain but I stayed at different facilities in CR and this was the only hotel with this issue.Breakfast... More 

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Hotel Review Summarization

What travelers say

  • Costa rica(30)
  • Very good(16)
  • Breakfast buffet(11)
  • Great view(10)
  • Hot springs(8)
  • Rooms are clean(6)
  • Pool area(5)
  • Really nice(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)
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Amenities (16)
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Junior Suite with Double Queen (40)
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Junior Suite with King (36)
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Pool (38)
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Springs (12)
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The Hotel (32)

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