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Volcano Lodge & Springs

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Hotel website
La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
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40% off room rate
Best prices for: 1 room 1 guest
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Volcano Lodge & Springs
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Volcano Lodge & Springs
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1,554 reviews from our community

Traveler rating
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    566
    100
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    4
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332
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 5 days ago NEW

Their service was far better than my expectation. The property is very clean and perfect for family vacation. My both sons were very happy to be there. The hot spring was amazing. Food was very delicious.

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Sacramento, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great experience, nice hotel, staff was very friendly and very helpful. Beautiful grounds, good food at the restaurant!! Close to the town, 10 dollar cab ride, great restaurants and shopping near by. Be aware that you do not flush any toilet paper at this resort, travel with someone you are comfortable with.

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San Jose, Costa Rica
1 review
5 of 5 stars Reviewed 6 days ago NEW

The place is small nice place great customer service, really nice bedrooms and nice security guards. The hotel is located near the Volcano Arenal easy to travel down town. Clean bedrooms, bathrooms small hot springs and you can stay until 5:00 am

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I like the place, it has a small but beautiful hiking course where we saw some iguanas, ducks and a lot of kind of birds. My room didn't have a minibar, i don't know about the others but since the bar is closed at 11pm i wanted to drink something and i couldn't find anything. The thermal springs are great,... More 

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volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings from Volcano Lodge & Springs! Thank you for sharing your experience; as you say we are very privileged, around our gardens and our property; guests can to find a variety of animals and plants. Volcano Lodge & Springs offer three kinds of rooms, Superior Room; Thermal Superior Room and Junior Suite; on the last two kinds of rooms, our... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed staying at Volcano Lodge!!! We have 3 children, 12, 13, & 16 and the pool, Hot Springs, swim up bar and rooms were delightful! Since we have 3 children they even put a third bed in our room and had it all made up by the time we unlocked the door. The private patio out back faced the... More 

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volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Dear Amanda It is great for us to read your review and know how you and your entire family, had a positive experience in our hotel!! At anytime you want to visit La Fortuna de San Carlos again, please contact us directly; We would love to welcome you once more!! Always at your service Volcano Lodge & Springs! More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the best value of any hotel, anywhere! I travel all over the world. This hotel was inexpensive, but the entire staff was nice! Carolina at reception, Faurizio the wine-knowledgable bartender at Sura restaurant, EVERYONE was friendly and nice. Clean, big room, good shower and bed. Not fancy, but terrific for low cost. And every other guest I spoke... More 

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volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings dear Michael! We appreciate your nice review about our hotel; everyone here works to give unforgettable experiences to all the guests and in your case we got it successfully, what make us feel really glad. It will be a pleasure for Volcano Lodge & Sprigs be your first choice on La Fortuna de San Carlos, at anytime you want... More 

Issaquah, Washington
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved it here and wished we had stayed in Arenal longer as well as at this hotel. Ground are lush and beautiful, pool and hot springs are well maintained. The rooms aren't fancy but very clean with good working A/C and really all we needed since we spent most of our time outdoors. The food at the restaurant was... More 

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volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings dear Tara! Thank you for sharing us your great experience in our hotel. We are completely agree with your feeling, all our staff are always willing to give an excellent customer service. We are really glad to know that your expectations were exceeded Please don't hesitate to come back; it will be a pleasure welcome you once more! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Awesome place with nice staff and incredible environment although one small problem----the maid used my brand new makeup! We thoroughly enjoyed everything else, breakfast was good but dinner was ok and over-priced

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

i had a very nice room, close to reception and with the views of the volcano, although cloudy. The grounds/gardens are beautifully kept and they are crowded with gorgeous birds. There is a running trail which is a plus for an early morning walk/run. The breakfast is less than average and should start earlier than 7am as all activities/tours starts... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms were very nice and clean. The landscaping was very well done. We felt that the staff was ready and willing to help us in any way we asked. We loved the hot springs and the breakfast was particularly generous.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
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Junior Suite with Double Queen (40)
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Junior Suite with King (36)
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