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Hotel Montana de Fuego Resort & Spa

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Arenal Volcano National Park | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica
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Hotel Montana de Fuego Resort & Spa
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Hotel Montana de Fuego Resort & Spa
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688 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Montana de Fuego Resort & Spa
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New England
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 26, 2008

This was our least favorite place we stayed in Costa Rica. It's not a terrible place, and we certainly had a fantastic view of the volcano from our cabin (even from lying in my bed). These days most of the lava is flowing off the other side of the mountain and so you don't get the dramatic nighttime views of... More 

Was this review helpful? Yes
LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, As it is feedback from our valued guests that enables us to improve our services, we thank you for posting your review following your stay at Montaña de Fuego Hotel & Spa. We truly regret to know of your disappointment on some of the hotel’s facilities, we have taken note of your particular observations and appreciate your comments.... More 

Mass
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 21, 2008

Montana De Fuego was a nice play to stay with spectacular views of Arenal. I did not know what to expect staying in cabins, so I was a little leery. I was pleasantly surprized with the condition of the cabins, they were not as "rustic" as I thought they would be. The cabins have full amenities, including air conditioner, blow... More 

Was this review helpful? Yes 1
LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for your comprehensive review on Tripadvisor.com. We really appreciate your detailed report. It brings me great pleasure to learn you have enjoyed all our facilities at found our restaurant, swimming pool and spa to your liking. We have also taken corrective action regarding the staff and appreciate your feedback on this matter. We are looking forward... More 

Central Florida
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed May 2, 2008

On a whim and without prior notice, I drove from Tamarindo to Arenal to visit the volcano and rain forest. After an enjoyable and interesting four hour drive, I was anxious to find a decent place to stay for two nights. After stopping to tour several different hotel/resort properties in the Arenal area, I decided to stay at Montana de... More 

Was this review helpful? Yes 3
LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Montaña de Fuego Hotel & Spa on Tripadvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. We look forward to welcoming you back on your return to Arenal. Sincerely,... More 

Hertfordshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 25, 2008

Stayed here for 2 nights while visiting arenal and the hot springs. Was quite cloudy so we didn't see Volcano from the hotel as we thought. 1st room we were taken to which was the basic room was more like a prison room and I had to move straight away to a suite which was much better. Had a jacuzzi... More 

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LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you very much for your kind review and glad that you had enjoyed your stay with us. I have conveyed your kind words to our staff and very much touched by your thoughtful gesture. On the other I regret to learn about the inconvenience caused to you and your... More 

chicago
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 27, 2008

This place is wonderful! My mom and I stayed here for part of our trip to Costa Rica and I highly recommend it to anyone staying in the Arenal area. The property is beautiful, with a great pool, spa and restaurant. All of the staff were incredibly friendly and very helpful when we booked trips away from the hotel. There... More 

Was this review helpful? Yes 1
LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, We are delighted to know, you had a good experience and you enjoyed your stay with Montaña de Fuego Hotel & Spa. Yes, we may not be an international chain but stay unique in a special way by striving to give the our valued guests the best experience. Thank you for your kind comments, will make sure to... More 

Chicago
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 20, 2008

We arrived at the Arenal area and headed for the Hotel Montaña De Fuego since we have read some positive reviews on this website. We did not have reservations. We just drove in and asked to see their available rooms and they were happy to oblige. We opted for the Junior Suite at $171 per night taxes included. There were... More 

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LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your stay with us. Although I am delighted to hear that you have enjoyed our staff, the facility and value of the hotel, I am disappointed that we do not seem to have delivered on several points, for which I would like to apologize. Please rest assured... More 

GA
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed February 26, 2008

While traveling with another couple, we booked two of the premier rooms at Montana de Fuego. Although we had 2 rooms booked, they did not place us near each other, which was bothersome. The view of the volcano is spectacular, assuming it's not cloudy and the volcano is actually visible! It was cloudy much of the time we were there,... More 

Was this review helpful? Yes
LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for your feedback and taking the time to post your comments. Whilst it was a pleasure to learn you enjoyed our Recreation facilities, I was concerned to read that certain elements did not meet your expectations, and for this I do apologize. It would be a pleasure to welcome you back and have you stay with... More 

the_nyc_nomad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 21, 2008

Just got back from a trip to CR and would like to echo others' comments. This is a nice place to stay, pretty nice grounds, good location...the rooms have safes but no clocks....like everywhere in CR, waiters work on "tico time" and disappear for long periods but that's just part of the experience -- heck, you're on vacation, stop counting... More 

Was this review helpful? Yes 1
LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for your kind comments about our property, we will ensure to share the same with our associates. We are glad you enjoyed your stay, Best Regards, Luis Andres Villegas Operations Manager More 

Washington, DC
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 28, 2008

I would say given the relative choices for accomodations in the area that Montana de Fuego was a pretty good option. I would say the property is quite nice looking and in a great location, but that the staffing could be better. I thought the front desk was below average. It ticked me off that me and my friend were... More 

Was this review helpful? Yes 3
LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyes your stay in general, on the otherhand I would like to apologize for the inconvenience brought upon you and your friend. Again, thank you for the comments, which will help us in our ongoing efforts to improve... More 

nyc
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 25, 2008

I read some reviews...but i have not seen what was bad about this hotel. its very private as you get your own bungalow. its got a/c shower everything a hotel needs, and you need to remember its a BUNGALOW not a holliday inn or sheraton. its made out of wood, and while its not cold if you want to get... More 

Was this review helpful? Yes 3
LUANVIVA, Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you very much for your comments which I was delighted to receive. I was pleased to know that you have enjoyed your stay with us. It is always very rewarding for my team and I to know that we have met your expectations. Thank you for choosing to stay with Montaña de Fuego Hotel & Spa, we... More 

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