OK, so I know this is not a five-star property, but we had a five-star experience while we were there. We were greeted by Reyner when we arrived, and he personally took us to our bungalows. The first one we were assigned had a longish walk to it's front door, and Reyner noted that one of our party was on... More

We stayed three nights. The first night was in a standard room. It was old, small and on the scale of an old Motel 6. We moved to a deluxe room and it was much nicer. Neither room look at all like the website pictures. Rooms are older, kinda dark. Great views of Arenal, however. The pool and hot springs... More

My husband and I stayed here for five nights while we explored La Fortuna area. The staff, rooms, and pool area were excellent and we enjoyed the " hot springs" pool. The food at the restaurant was good, but not to eat at every night. Since we didn't have a car, it costs about $12-15 each way to get to... More

Hotel staff are very helpful and kind. We had a great experience and the morning buffet that was included with are package was really tasty. Our view from our bungalow of the volcano and lake was a beautiful way to wake up every morning.

Best service of all hotels we stayed in in C.R. Here is the place where you find the most friendly staff as well at the reception, as in the restaurant, as in the pool bar. This was end of April 2013. The only thing is, although rooms are very spacious and offer all you need, there is a lack of... More

Gorgeous views of volcano from most of the superior bungalows (the type of room we booked). Website advertised views of the river valley but most 'backyard' views are of trees with no view beyond. We stayed in cabin 248 and had a clear view of the volcano, were close to the lobby and pool (but not so close there was... More

friendly and helpful staff close to all kinds of activities restaurant can be pricey, but not if you choose your meals properly rooms are clean and functional with a fridge. bathroom a bit dated, but has all you need.

We traveled to Costa Rica in February of 2013 without a planned itinerary. We looked up local hotels in Fodors and this one jumped out at us, we had a great experience. Other then being quite dated, the rooms were spacious and adequate. The rooms could use an update and some new furnishings but the location and views from this... More

I'd have to agree this hotel is in a stunning location with perfect views of Arenal. We had a detached chalet which was comfortably furnished with a small balcony to the back and an enclosed porch to the front looking over the volcano (shame about the four fir trees in the way but you can avoid them by walking further... More