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Hotel La Fortuna

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1 block south and 1 block east from La Fortuna Park, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Hotel La Fortuna
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409 Reviews from our TripAdvisor Community

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Henley-on-Thames, United Kingdom
Level Contributor
194 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here whilst on a tour so no choice. The hotel is well located in the main town and therefor, close to everything. The hotel itself is somewhat charmless with a very strict check-in policy (don't even think about turning up here before 2pm). It has a common area given over to a restaurant, which in reality is only used... More 

Helpful?
Thank TFH04
Auckland, Auckland, New Zealand
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Hotel La Fortuna was fine but the $15 additional fee for air conditioning is a bit ridiculous, especially when they provide massive and loud fans as an alternative. They probably draw the same amount of power but don't keep us awake all night. The shower pressure is strong once you figure out how to get it to come out... More 

Helpful?
Thank GreggJNZ
HotelLaFortuna, Director de Relaciones con Clientes at Hotel La Fortuna, responded to this review

Dear We appreciate very much the time you have taken on writing this. First of all, I want to let you know that we are very sorry about the situations you had with the shower and fan during your stay here. However, it is very important for us to know your perception about the fans and the barrier in the... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed 5 nights. We travelled without car so this location in the centre of the town was perfect for us. Our room was on the 4th floor with a view on the volcano and also on surrounding town as this hotel is the highest building in town (5 stories). The room was very basic and clean. There was no... More 

Helpful?
Thank Osmo M
HotelLaFortuna, Director de Relaciones con Clientes at Hotel La Fortuna, responded to this review

Dear, Dear, We are really thankful for the time you have taken to write this comment. It is nice that our clients, like you, help us to identify what we could change in our service. In this case your opinion about the breakfast is important for us. Thank you!!! More 

New York City, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here in December '15 - clean rooms, nice staff, good breakfast and central location. Nothing crazy about the place (in either good or bad ways) so if the price is right it's a worthwhile stay.

Helpful?
1 Thank JonJaffe
HotelLaFortuna, Director de Relaciones con Clientes at Hotel La Fortuna, responded to this review

Dear, Thank you for taking your time on writing this comment, this is really valueble for us. More 

Las Vegas, Nevada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First of all, I highly recommend staying in the town of La Fortuna unless 1) you have a rental car and/or 2) you own a time share...that is, you travel very differently than I do Hotel La Fortuna is right in the heart of town, found on the same block as Don Rufino, the fanciest restaurant in town. There's ample... More 

Helpful?
1 Thank Lynne F
HotelLaFortuna, Director de Relaciones con Clientes at Hotel La Fortuna, responded to this review

Dear, First of all, we do appreciate the time you took to write this comment. Also, we are sorry about the situation you had with the safety. Thank you very much!!! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 2 nights, was an unpleasant place to spend time. We stayed in series of basic hotels on the same Intrepid tour, some without hot water, but this is the first one where we've experienced poor customer service, adjust your expectations before you arrive to avoid disappointment: - they are militant about 2pm check in - they only... More 

Helpful?
1 Thank Darren B
HotelLaFortuna, Director de Relaciones con Clientes at Hotel La Fortuna, responded to this review

Dear, Warm regards from all the staff of La Fortuna Hotel. Let me tell you that I am very sorry about the situation you went trough. On the other hand, I also want to tell you that we are very gratefull for your comment because that help us to get better. More 

Palmetto, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is nothing to write home about . If you are on budget its ok. Close to bus station. Breakfast was ok toast were clod scramble eggs were warm. Certainly not what was on the website. They definitely to upgrade there site. No blow dryers, balcony door did not lock Water from the shower ran out on to the... More 

Helpful?
1 Thank Doug L
Grecia, Costa Rica
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel location is excellent, with many rooms giving great views of the volcano. The staff is exceptional: Manrique at the front desk speaks excellent English and was very helpful in directing us to hot springs. He would have also been able to book horseback riding and zip-lining on short notice if we had so desired. Rooms were clean, good working... More 

Helpful?
1 Thank Bill B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

My husband and I stayed at Hotel La Fortuna while visiting Arenal. The hotel is clean and comfortable. The hotel staff Marcelles and Enrique were very friendly and helped us plan all our outdoor activities at good prices. There were quite a few tours that worked out to be a few dollars cheaper when we made cash payments. Overall, a... More 

Helpful?
Thank Divya S
Melbourne, Australia
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

Stayed 2 nights as part of our tour. Room was basic & spacious. Breakfast & Aircon not included as our tour was 'basic'. Worth while to pay for Aircon. TV is small high up on wall. No chairs in the room. Bathroom was spacious & water system was good. Good enough for a short stay.

Helpful?
Thank jlee_melbourne
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