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Arenal Paraiso Hotel Resort & Spa

7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
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Arenal Paraiso Hotel Resort & Spa
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737 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Arenal Paraiso Hotel Resort & Spa
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Florida
Top Contributor
70 reviews 70 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arenal Paraiso is a pretty place to stay with an amazing view of the volcano. Our cabin was first in the string of cabins which made it easy to get to the restaurant and the ziplining. ( We came to Fa Fortuna via van, not by private car.) Other cabins are up the windy hill. The cabin was simply furnished... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This Hotel experience was one of a kind. I loved our chalet style cabin, the restaurant didn't disappoint and the staff was ALWAYS friendly. The soaking tubs relax you immediately with a view of the volcano it creates a dreamy vibe in this beautiful resort. Once in a while at night you can hear the Howler Monkeys too. For good... More 

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Davie, Florida
2 reviews
5 of 5 stars Reviewed May 7, 2015

My husband and I stayed at Arenal Pariso from April 27th to May 1st 2015. Everything about the hotel and staff was amazing. We took a Taxi from San Juan to the hotel (2 hours) and were greeted by Jossemar who was amazing with us! He made us feel welcomed and got us settled in. We were able to schedule... More 

Was this review helpful? Yes
Elizabethtown, Pennsylvania
Top Contributor
184 reviews 184 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed April 29, 2015

While we do have a great view of the Arenal volcano, this place needs some work. The rooms are tired and old, and instructions are lacking on use of the ac, for example. Folks in our group had trouble with locks, bugs, ac, lack of towels, etc. The beds are ok. Most of the staff members we ran into were... More 

Was this review helpful? Yes 3
Humberto A, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Sandi, Thank you for your observations and recommendations of our hotel. We take all of our clients´ comments to heart and work on them, this way we can offer a better service every day. In our rooms, you will find all the information of the area and services, also our front desk staff and customer service representatives will tend... More 

San Leandro, California
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 24, 2015

The room was okay... We did like that the rooms feel private you can park right in front of your room we also had an awesome view of the volcano in our backyard. However, the walls are super thin you can hear everything! The other downside is that we had bat in our room and we had bugs all over... More 

Was this review helpful? Yes
Humberto A, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Anabel Thank you for reviewing us here on Tripadvisor. We are glad you found our services and facilities to your liking. At our restaurant, you can enjoy a wide selection of dishes and the breakfast that is included on our rates is a treat with lots of different options for our guests to choose from. We take note of... More 

Jerusalem, Israel
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 19, 2015

we liked the way the cabins were separated from each other, thus less noise was carried from the neighboring cabins. The rooms were relatively large, but the walls of the cabin were one or two boards of planks and you could see through the slots between the planks specially in closet. This was one of the three hotels where we... More 

Was this review helpful? Yes 1
Humberto A, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Salmer, Thank you for taking the time and sharing your experience here on tripadvisor. It is good to see that you had a good stay and that our rooms fulfilled your expectations. In all of our rooms, we offer complimentary coffee and the breakfast that is included has a wide selection of options for our clients to choose from;... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2015

We LOVED our 2-bedroom bungalow at the Paraiso. It was perfect since we were traveling with another family. The rooms are large with a common sitting area in between. It has a large fridge, microwave and sink, very convenient if you're traveling with kids. It also has a large front porch that looks directly at the volcano! What a view!... More 

Was this review helpful? Yes
Humberto A, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Guest We are glad you found the room assigned of your liking. We offer the best mix in view and facilities, and also giving the best service to our guests. We thank you for the recommendations and observations. We will check on those details, since listening to our guests is the best way to improve. More 

Cleveland, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 9, 2015

My wife and I stayed here for two nights for our honeymoon in late March, and really enjoyed our stay. LOCATION: Located a short drive away from La Fortuna town. Has a great view of the volcano. ROOMS: The hotel is essentially three rows of bungalows. We were lucky to have one in the top row, so we had our... More 

Was this review helpful? Yes 1
Humberto A, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Rex, Thank you for such detailed review of our services and facilities. We are glad that you had a great stay and that enjoyed of our services and facilities. Regarding the view, even from the lower bungalows the view of the volcano is marvelous. If the clouds are behaving, you will have the best of views. The tours we... More 

Jamesburg, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 7, 2015

I spent 2 nights here with my daughter and we loved it! The view from our cabin was absolutely stunning! Full view of the volcano and lots of wildlife. The cabins are just that cabins. If you're afraid of bugs and geckos, look for another place. There's very little light outside so bring a flashlight or use one on your... More 

Was this review helpful? Yes 1
Humberto A, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Danielle Thank you for rating us here on tripadvisor. We are happy to see that you enjoyed of our facilities and services and also that you could enjoy of the magnificent view of the Arenal Volcano. We are sorry that your experience at our restaurant wasn’t a success, but please know that we will check on this issue. We... More 

Stonehouse, United Kingdom
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 7, 2015

We stayed here for one night only - that was enough. The only saving grace was the abundance of wildlife, birds and the beautiful grounds. The semi-detached bungalows were very poorly constructed - you could EVERYTHING in the adjoining room. The shower room was so small, for anybody over average build it would be very difficult to even get into.... More 

Was this review helpful? Yes
Humberto A, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest We are sorry you had some problems during your stay. All of our staff will always try to help you in any way they can, to make your stay better. We offer free transportation on site, our guests only need to call the front desk and ask for this service. Our standard rooms do not have a safe,... More 

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