We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arenal Paraiso Hotel Resort & Spa

3.5 of 5 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Hotel website
Announcement
Click for details
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Arenal Paraiso Hotel Resort & Spa
Professional photos View all
Browse nearby
Arenal Paraiso Hotel Resort & Spa
Write a Review

623 reviews from our community

Traveler rating
    145
    258
    140
    42
    38
See reviews for
127
240
13
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (623)
  • Mar-May only
    (190)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (170)
All months
Princeville, Hawaii
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The private cabins, hot spring pools, grounds, and swim up pool bar were great. Spent our 25th anniversary here. Well worth a stay here. At night must have a flashlight to get around the grounds. Beautiful.

Was this review helpful? Yes
Orlando, Florida
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and stored our luggage while the room was being cleaned. The grounds are truly beautiful and the hot springs provided an excellent way to relax after a long day of being a tourist. The room itself was very plain, no frills, but very clean. The water pressure in the shower was the best we had... More 

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Jane, Thank you for your comments, they are very important to us. We really appreciate your experiences, we are working on it, and we hope you in the future to again, and show our changes. We send you a special regards from all of us in Arenal Paraiso Hotel. Have a happy Christmas and New Year. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

The hot springs in the Arenal Paraiso Hotel was incredible, but our room was dirty upon arrival (bugs on our sheets) and we could hear our neighbors very intimately. We asked for our sheets to be cleaned, but instead someone came and simply removed the bugs off our sheets. We also had issues with accessing our door (our key card... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Guest, We appreciate your comments, they are very important for us. We will take in touch your experiences to improve in our services, as you know we are a ecological hotel and for that reason we does not use chemical products. We hope you come back in the future and we can prove our improve in our services. All... More 

Houston, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While this is an older, more rustic property in Arenal - it has a charming personality . The superior rooms are actually detached "cabins". Book a room on the lower tier, nearer to the restaurant/pool area, as there is an uphill incline the farther you walk.. The restaurant is average and, a bit pricey. The town -La Fortuna -a 10... More 

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Guest, We thank you for your kind review, this is of great importance to us. It will be an honor to welcome you in the future and offer our services, again. We hope you recommend us to family and friends. A hug from your friends of Arenal Paraiso Resort! More 

New York, NY
Contributor
19 reviews 19 reviews
18 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a very nice stay in La Fortuna. The grounds of the resort are beautiful and nicely maintained. Stayed for 3 nights. Loved that the rooms each had their own parking space, like a private house. The driveway and parking was a bit tight, making it hard to get luggage in and out, but only a minor inconvenience. The... More 

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Lark47, We appreciate your lovely comments, they are very important for us. It was really an honor have received you in our resort, and we are pleased to have met your expectations of your vacations. We hope you come back in the future, it will be a pleasure attend you, family and friends in our resort. We send you... More 

Richmond, Virginia
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 15, 2014

We stayed here for two nights and had a great time. Our cabin had a wonderful view of the volcano and the hot springs left our skin smooth as silk. The water is brown because of the minerals so don't be surprised. The prices are in line with most resorts and I encourage you to go check out the town.... More 

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Jeremy, Thank you for your kind comments; It was an honor having received you in our hotel. Hope you visit us in the future with your family and friends. Special greetings from this natural paradise and all our team! More 

Franklin Lakes, New Jersey
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 13, 2014 via mobile

Stayed there yesterday. Good location, lovely grounds. Poorly appointed rooms, old and fuzzy TV, lots of bugs everywhere. Our room faced the volcano, which is nice. Poor amenities, poor shower. Breakfast (included) was great! The hot springs pool were open when we arrived (not all but most), but closed the next morning, as was the pool (emptied of water). Service... More 

Was this review helpful? Yes 1
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Rachele, We really appreciate your comments, they are very important for us. We will take each detail to improve and be better in all our services. We hope you come back in the future, and offer you all our best, with an excellent view of the Arenal Volcano. Best regards from your friends of Arenal Paraiso. More 

Senior Contributor
28 reviews 28 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 11, 2014

Very good hotel with great service. The multiple thermal pools and the canopy tour there are great. The price was right and the breakfast was excellent. Well definitely come back. Located perfectly between town and the volcano.

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Guest, We appreciate your lovely comments, they are really important for us. It was an honor attended you in our resort. We hope you come back in the future with family and friends. All our best from your friends of Arenal Paraiso Hotel. More 

Plymouth, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed October 1, 2014

We only stayed here one night and I wish we would have stayed a few more. I emailed with them to help me book a room and they were so helpful and accommodating. I was trying to make it extra special for one of the girls we were with, because we were celebrating a big change! They gave us a... More 

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Hello, Amy! Kindest regards from Arenal Paraiso! Thank you for taking the time to write such lovely comments, it was our pleasure having you visit, and for such a special occasion, too. We’re thrilled that you enjoyed the food, the scenery and the services, and that you left our hotel feeling like queens and wanting to stay longer! I’m very... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 25, 2014

This hotel was nice enough. There was an excellent view of the volcano from the dining facility, but not from our room. There were a lot of bugs, dead and alive, which was expected, but I still think the rooms could be updated and cleaned a little better. The front desk staff were courteous and polite, but the driver who... More 

Was this review helpful? Yes
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear LaShaun, Thanks for share your experiences in Arenal Paraiso! We sorry about the bellboy, with will take action on this theme, we work to improve and offer the best to our guest. Really appreciate your comments, they are very important to our growing. We will hope you in our country to enjoy our services with friends and family. A... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Arenal Paraiso Hotel Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Otel, Booking.com, TripOnline SA, Despegar.com, Priceline and Odigeo so you can book your Arenal Paraiso Hotel Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arenal Paraiso Hotel La Fortuna De San Carlos
Arenal Paraiso Hotel Resort And Spa
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#13 Spa Hotel in La Fortuna de San Carlos

463 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (422)
Viewed
Pool/beach area (34)
Viewed
View from room (53)
Viewed
Room/suite (100)
Viewed
Hotel & grounds (66)
Viewed
Bathroom (11)
Viewed
Family/play areas (4)
Viewed
Dining (13)
Viewed
Other (141)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (2)
Viewed
Dining (3)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (3)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay