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Arenal Paraiso Hotel Resort & Spa

7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Hotel amenities
1 room 1 adult
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Arenal Paraiso Hotel Resort & Spa
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863 Reviews from our TripAdvisor Community

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Los Angeles
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our room location '269' was just above the springs and restaurant. It was a short walk to experience a number of the springs- from hot to warm (with a swim up bar). Got a great view of a 3 toed sloth in the tree just outside the restaurant. This hotel was our favorite in Costa Rica, but there were a... More 

Helpful?
Thank Cap93
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest We are happy to see you had a great stay at our hotel and that we could make a different during your trip to La Fortuna. At our hotel our clients’ can enjoy of a wide selection of activities that will definitely make their stays fun and unforgettable. Also the views of our grounds and Arenal Volcano are... More 

San Diego, California
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

This resort is on a beautiful hillside with a spectacular view of the volcano. Has all the amenities, zip-line, hot springs pools, swimming pools, wonderful gourmet restaurant, and the VIEW! Also, has a big, furry sloth in the tree!

Helpful?
Thank 88nada
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear client Thank you for rating us here on TripAdvisor, one of the most important traveler sites in the world. We are glad to see that everything went well during your stay and that our facilities and services were up to your expectations. From our hotel our clients’ will always enjoy of the most beautiful grounds and views of the... More 

New York City, New York
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After years of trying, I finally got to visit Arenal, unfortunetly it is dormant these days and does not put on a light show at night, which has the locals troubled, as it might blow big the next time. I chose Arenal Paraiso because of the continous flowing hot spring pools that tumble down the hillside. It did not disappoint,... More 

Helpful?
Thank frankspurs
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest We are happy to see that you had a great stay at our hotel and that our services and facilities helped made your visit a success. The views from Arenal Paraíso are beautiful from our gardens to the breath taking Volcán Arenal. Our guests can enjoy of up to 13 hot springs with different levels of temperature, also... More 

California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We really enjoyed the rooms and the hot springs at this facility. The problem was with the service. The air conditioner was out when we got to our room. It took two hours and five different people before they moved us to a new room. Our new room had an air conditioner that would not turn off or down or... More 

Helpful?
Thank Stenzler2009
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for sharing details of your stay with all of us, by listening to our clients’ experiences we can offer a better service every day. We are sorry there were some inconveniences during your stay and hope these problems with the AC unit didn’t affect your enjoyment of our facilities and other services. We hope you give... More 

Moses Lake, Washington
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago via mobile

My friend and I stayed one night in this hotel while on a two week 'best of Costa Rica' vacation. We had such a nice time relaxing in the hot springs, swimming in the pool and having drinks at the swim up bar. The view of Arenal was spectacular! We had a bungalow (not sure if that was what the... More 

Helpful?
Thank LReyes30
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest We are happy to see that you had a great stay at our hotel and that our services and facilities were up to your expectations. One of our main goals is the satisfaction of our clients, what our guests think is very important to us, this way we can offer a better service and correct whatever might be... More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Rooms were very large, beds were great, and the patios facing the volcano were superb (although the rain, and visibility, never cleared). The issue was that we were placed on the far end of the resort and never told about the option of calling for a shuttle. No literature in the room to also advise. So walking the equivalent of... More 

Helpful?
Thank Maia C
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for selecting us during your visit to La Fortuna. We are sorry there were some communication issues during your stay, this is not the norm, our staff is always very attentive to our guests’ requests and needs. We apologize for this. We are glad the room assigned was of your liking and that our facilities and... More 

UK and Lefkada
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for one night only while on a tour. Initial impression was delightful, the quaint cabins are surrounded by beautiful gardens, with stunning views if you are lucky enough to be on the upper levels of the grounds. But that was the best of it. Our cabin/room was fine, though rather tired, with cracked tiles in the bathroom, aging... More 

Helpful?
Thank kyklamina
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for rating us here on Tripadvisor. We are glad you had a good stay at our hotel and appreciate all your feedback regarding our facilities, services and also the wristbands. We have forwarded your comments to our General Manager who will be taking immediate actions to try to make the stays of our clients’ better. Our... More 

Travelers are raving about these La Fortuna de San Carlos hotels

Kyrenia N.Cyprus
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Chose Arenal Paraiso Canopy tour for our zip line experience and oh boy it was so much fun. Miguel and his colleague (whose name I've completely forgotten) were superb guides and so mindful of our safety. was very lucky that there was only one other person doing the tour at the same time as us so no waiting around at... More 

Helpful?
Thank Ann B
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear client Thank you for rating us here on TripAdvisor. We are glad you enjoyed of our canopy tour, is a fantastic experience and our staff will make sure it will be unforgettable. On site we also offer Horse Back riding through beautiful and breathtaking places of La Fortuna. If you have the time is a must try as well.... More 

Costa Rica
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My wife and I stayed for a night at Arenal Paraiso on January 23rd 2016. Although it was very foggy and we couldn't see the volcano the experience was very good so far, except for one little detail: I left my flip-flops on my room (I know, it was a my mistake), once I realized about it (8 hours after... More 

Helpful?
Thank Mauricio V
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for rating us here on TripAdvisor. We are glad our services and facilities were of your liking is for us very important to hear our clients’ experiences, this way we can offer a better service every day. We are sorry there were some inconvenient after you checked out. Our staff always checks the rooms and stores... More 

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