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Arenal Paraiso Hotel Resort & Spa

3.5 of 5 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
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Arenal Paraiso Hotel Resort & Spa
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Arenal Paraiso Hotel Resort & Spa
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667 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Elizabeth, Maine
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First, the reason my teen son and I stayed at this hotel was because Mountain Paradise had overbooked and had no room for us. They put us up in this hotel for one night as a substitute, suggesting that the hot springs would make up the difference in the quality of the rooms. While the springs were nice, and a... More 

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Denver, Colorado
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

The numerous hot water ponds were delightful, and the foliage around each pond made for a memorable and relaxing experience. Too bad the Arenal volcano was obscured for most of our stay. We were very disappointed that the hotel did not offer a free or inexpensive transport to the National Park. The cabin/casitas were rustic, and the beds and sheets... More 

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel comprises cabins set in stunning gardens incorporating series of thermal pools ranging in temperature from 40-26 degrees( and also a swimming pool). In clear weather there are views of the Volcano - but it is often cloudy. Rooms are fine but there is not much communal indoor space for inclement weather , eg.lacks large indoor bar area,and the reception... More 

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Monson
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Arenal Paraiso is a full service resort including massage, gym, zip lining, and thermal pools as well as regular pools. Beautiful landscaping surrounding separate cabins of spacious rooms are part of the complex. The three days of rain made the unheated rooms cool & damp. The shower floor was very slippery with no mats, making dangerous conditions. Be prepared... More 

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San Jose
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first destination outside of San Jose. We got a cabin on the hillside with amazing views of the volcano!! The next day I took the horseback riding tour and as I was the only rider, I had the guide to myself and I learned all sorts of great things. I can not recommend this trip enough! The... More 

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Canada
Top Contributor
74 reviews 74 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 3 nights at the Paraiso. The front desk staff was very unfriendly and unhelpful. The room was spacious but we had paid for superior rooms and queen beds and they were only double beds, the room was clean and wonderfully situated but the bathrooms were badly in need of upgrade and had VERY slippery floor tiles and shower... More 

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New York City, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms, overall, are okay but not top notch. They do need to be upgraded & the resort has spotty wifi. The staff, however, made our trip worthwhile. They were extremely helpful in helping us book tours & transportation to other locations. They were so friendly & that my friends, deserves appraisal! :)

Was this review helpful? Yes 1
united kingdom
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 1 night as part of tour of Costa Rica. Which was very lucky as if it was two, I would have asked to move. The reception was the best part of the hotel very picturesque and staff not to bad, but not the best. That's were it ended, the rooms were terrible very outdated, no safe... More 

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Sacramento, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2015

I stayed in a 2 bedroom suite with 6 of my friends (7 people total). It was spacious enough for all of us to hang out at the end of the night before going to sleep- though I would suggest maybe an extra stool or 2 for the common area. No problems with the room except for a few beetle... More 

Was this review helpful? Yes 4
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Layn, We really appreciate your lovely comments, they are very important to our growing. It is an honor to know you enjoyed your vacations in our property, we are going to take your suggestions in our improvements about wifi. We hope all of you will come back to our resort in the near future, it will be a pleasure... More 

Barrow-in-Furness, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 26, 2015

I stayed at this hotel for 2 nights in January. Check in was very easy - excellent customer service and you're given a map of the hotel, towel cards etc. We stayed in a superior room which was clean and spacious but the beds weren't overly comfortable. The rooms have a large fridge which we made good use of and... More 

Was this review helpful? Yes 2
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Sara, Thanks for all your comments, they are very important to us. It is nice to know you enjoyed and liked our services, we are going to take your experiences in our improvement plan, about the color of the hot springs it is like "yellow" because is a 100% natural water from the volcano, with all the minerals and... More 

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Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
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Also Known As:
Arenal Paraiso Hotel La Fortuna De San Carlos
Arenal Paraiso Hotel Resort And Spa
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#14 Spa Hotel in La Fortuna de San Carlos

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