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Cataratas Resort

La Fortuna De San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 9999, Costa Rica
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Cataratas Resort
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12 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Elberta, Alabama
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 23, 2015

Our one night stay at this hotel was nice enough. The property is pretty unique with tree sculptures & a really cool hibiscus maze at the bottom right near the river. The rooms are rustic but comfortable & the staff was very attentive.

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Escazú, Costa Rica
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 9, 2013

Sorry but there is absolutely NOTHING possitive about this place that I can write, had to spend a couple of nights and felt I was in San Lucas prision... customer service is something you should not expetc, hotel manager wants to run the place her own way and does not care about customer's satisfaction. There is a swimming pool but... More 

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Travelers are raving about these La Fortuna de San Carlos hotels

New York City
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed February 25, 2013

We traveled with a tour group so we were stuck there for two nights. Service is nonexistent. They won't even show you where your room is. The place looks nice from the outside but the rooms are so disgusting. Mold on the ceilings. No hot water. Bugs. No towel given to dry your hands in the bathroom. Holes in the... More 

Was this review helpful? Yes 1
Portland, Oregon
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 2, 2012 via mobile

Run away from this place - fast! We stayed here two nights while on an EF Tour (therefore did not book ourselves). There is nothing that I can say that is positive. No hot water, lizard poop in beds in morning, no maid service, impossible to get service (fresh towels, reception, etc). There is wifi but only in the common... More 

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Funchal, Portugal
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed February 20, 2012

having stayed last week-end (10th to 12th February) enjoyed very much everything. From scenery to service and quality of the Hotel.

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Baltimore, Maryland, USA
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 11, 2010

I stayed here with a friend in July 2008. The hotel was beautiful and the restaurant was fantastic. We got here easily in a cab from the bus station and all of the tours we took picked us up from the hotel. It is easy to get to the volcano, rainforest, and waterfall from this hotel. The landscaping around the... More 

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San Jose, Costa Rica
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 14, 2008

Cataratas Resort right know work with a new management, is making a lot of improvement, the costumer service is good, the employes are nice people. The food is really good, the room I get was comfortable and very clean. I totally recomend this place!!

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San Antonio, Texas
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed July 11, 2008

In my opinion, the best thing about Cataratas Resort is their website. We booked two rooms in the hotel directly with our friends from their website which makes this place look fabulous. After seeing the property, we all agreed that this hotel is a "use to be". They make it sound like the waterfall is just a hop, skip and... More 

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Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 5, 2007

After reading the reviews, we were reluctant to book this hotel but it was one of the only ones available during peak high season. Contrary to other reviews, the hotel is not hard to get to. You have to drive down an unpaved road for a while but as long as you pay attention to signs and maybe stop and... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed January 23, 2006

Located on the outskirts of La Fortuna, this is a small hotel .... almost a motel as most of the rooms are in a series of small buildings. It is my understanding that it is under new management and has recently reopened. It wasn't very busy when I was there with a small group in late December. The staff was... More 

Was this review helpful? Yes 2
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Amenities