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Los Lagos Hotel Spa & Resort

Travelers' Choice award winner
6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
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Los Lagos Hotel Spa & Resort
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Los Lagos Hotel Spa & Resort
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885 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Los Lagos Hotel Spa & Resort
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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2011

THE GOOD - Hotel property was very big. There are lots of pools to choose from, and there are a couple of fun waterslides. There are also several hiking paths and zipling available on the hotel property - the most popular pool is easily the "hot springs" pool..its conveniently located by the bar. We met a few couples that had... More 

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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 18, 2010

This hotel charges people to go to the restaurant to look at the menu. I was standing in the lobby when someone came in to ask for the restaurant. The receptionist said it would be $10 to go on the grounds to check ti out. Of course he was upset. I found the same attitude. Nothing but charges and an... More 

Was this review helpful? Yes 3
Esterillos Este, Costa Rica
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 9, 2010

Took our teenage sons (15&18) here we ALL had a blast! the water slides were the huge hit, they played like sea otters all day & night. Our room was a little casita at the top of the property. which overlooks the valley & Volcan Arenal. It was beautiful, clean & quiet. There are many pools nestled through out the... More 

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San Diego, California
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 5, 2010

This place was very average. Front desk staff seemed pretty annoyed that we showed up to check-in, but the restaraunt staff and pool side staff were great. The room had a broken toilet, a broken cabinet door, and a huge brown stain running down the wall from the air conditioner. The beds weren't too comfy and all the lights in... More 

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Tavernier, Florida
2 reviews
3 of 5 stars Reviewed November 23, 2010

Not a bad hotel, but we could not get hot water. The front desk (good luck finding their ext) said they were sending someone, but never did. After several tries, we just took cold showers. The large, heated pool was nice and the nature park (Crocs, butterflies, ants, etc.) was kinda neat, but taking ice cold showers really put a... More 

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Oxnard Shores, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 7, 2010

This hotel was the BEST!! The staff were sooooo accomodating. Our first night was not so great due to very noisy and inconsiderate neighbors. The next day we were moved to a quieter room with an even better view of the volcano and over the entire area. The rooms easily accomodated a family of 5(superior rooms) Just hanging out on... More 

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Santa Clarita, California
2 reviews
5 of 5 stars Reviewed August 31, 2010

Great Hotel accomodations overall, however the pool areas are poorly lighted at night in several areas especially by the wet bar. We experienced several near misses due to the poor visibilty in areas of high traffic. Other pools and the entrance to the restaurant do not offer anti-slip strips in pathways or similar that would prevent potential falls considering the... More 

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Key Biscayne
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 30, 2010

First sign of things to come- we had arranged, and the Los Lagos had confirmed, an airport transfer for us, from La Fortuna. We arrived at the landing strip... no one there to pick us up and we were on a tight schedule, since we were scheduled for a zip lining tour that afternoon. Thank goodness there was a transfer... More 

Was this review helpful? Yes 3
New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 25, 2010

We stayed at Los Lagos for 2 nights on August 14-16. After doing a lot of research on trip advisor, we decided to stay here because it was within our budget (which places like the Springs or Tabacon, were not) and it seemed nice enough for two nights. In that regard, it met our expectations. We stayed in a superior... More 

Was this review helpful? Yes 5
Orlando, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2010

Having a car was beneficial for wondering around. Hotel is right at base of volcano. Great view! Food was good. Everything was clean. Free wifi! free safe. Zip line staff was awesome! Make sure you see Antonio!! The only down is you can hear your neighbor if they are loud, but what hotel isn't that way? Spa was great too!!

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