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Los Lagos Hotel Spa & Resort

Travelers' Choice award winner
6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
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1 room 1 guest
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Los Lagos Hotel Spa & Resort
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961 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The service at this resort was exceptional. The employees are courteous and very professional. The restaurant has a great selection of foods. A full warm fresh breakfast is served daily. Coffee is excellent and you must indulge in the traditional Costa Rican breakfast Gallo Pinto.Although the rooms are away from the reception, pools and restaurant, a free shuttle is provided... More 

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Los Angeles, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was great. There was many selections of pools to choose from. There is a swim up bar and a sport bar, which closes later than the swim up bar. There was an activity center where you can coordinate activities throughout your stay. My group set up ATV and zip lining activities with the resort. There is also a... More 

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Santa Cruz, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The grounds were incredible… Simply gorgeous. Between the many pools and waterslides, and the lush tropical landscape, the resort truly felt like paradise. I personally loved the swim-up bar. :) Also lots of kid-friendly activities, so overall, the resort was great for families with kids. All the meals we had in the restaurant were also excellent. My only criticism is... More 

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Princeton, New Jersey
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Went with 2 adults (friends) and 3 kids (12 and 17). We shared a premium room which had a bedroom, huge bathroom and separate TV room with couch. It was very nice and roomy, clean and quiet. All the staff were helpful and friendly. Some spoke English but it was fun to try our Spanish and they were all very... More 

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Sittingbourne, United Kingdom
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4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel set on the side of the volcano. Rooms were great and the restaurants served lovely food. The hotel provide a shuttle to rooms but we chose to walk around at night and being from England the fireflies amazed us. Friendly staff and the optional activities, whilst not cheap are great. We rode horses from the hotel which was... More 

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Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The pool area is very nice. Two big slides, three pools, a great pool bar and the view to the volcano is magnificent. BUT the rooms are not to recommend. Besides the fact that the rooms are old, they smell and they are not clean. We had dust and insects in the room. We would not return to this place.

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New York City, New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We only visited for a day. We zipped lined, that was great. We went to the hot springs pool and ate dinner. It was a really nice day. We can't speak for the accommodations. The Zip lining guides were great. They made me feel comfortable. The hot springs pool was awesome, this was my first experience and I loved every... More 

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Norton, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in two superior rooms for the 7 of us. The kids loved the slides! There are so many choices of pools and things to do. The grounds are absolutely beautiful and the pools have been upgraded from the last time we were here two years ago with a different daughter and family. The breakfast buffet is included and... More 

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Hornchurch, United Kingdom
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ironic that the spa hotel has hot springs but after a day of hiking up the volcano and other physical activities, you can't go back to the hotel room and have a hot shower before dinner. Stayed for 3 nights, 2 nights water was barely warm enough, third night was cold. Called Reception who sent maintenance man, he ran the... More 

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Aurora
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 days. The property is gorgeous! The room are fair at best and need updating. Food was decent. The best part was the thermal hot springs pools throughout the property. Wonderful, relaxing and beautiful backdrop. Close to many excursions including zip lining, rainforest, waterfalls, etc. Downtown area had some decent restaurants.

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Hotel Review Summarization

What travelers say

  • Hot springs(17)
  • Costa rica(13)
  • Breakfast buffet(7)
  • Zip line(5)
  • Grounds were beautiful(4)
  • Hot springs pool(3)
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Amenities (46)
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Hot Springs (16)
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Kiddie Pool (5)
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Pool (57)
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Premium Room (42)
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Restaurants and Bars (27)
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Superior Room (49)
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The Hotel (60)

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