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Los Lagos Hotel Spa & Resort

Travelers' Choice award winner
6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
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Los Lagos Hotel Spa & Resort
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Los Lagos Hotel Spa & Resort
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940 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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Halifax, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My family and I got day passes for this resort this past March and had a great time! For under $20 we had the run of the grounds and lunch was included! We walked through the gardens and saw strawberry poison dart frogs and crocodiles! The pools were also amazing as were the hot springs! This place was incredible!

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Los Angeles, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Had a great time here. Beautiful grounds. Even a little bit of rain couldn't dampen our experience. Loved the pool with swim-up bar. Loved the hot/cold springs. Loved the butterfly garden & the croc/alligator encolsures. A few things to know in advance: Rooms are rather basic. Bugs WILL be found once in a while (both inside and outside. Can't help... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I can not say enough good things about this resort! The pools are great, the view is amazing, the customer service is outstanding, the food is great and the rooms are comfortable and include working air condition and hot water! We wish we could have stayed our entire trip at this resort.

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We were told that we had the "Superior Rooms" and we could see the volcano from our doorstep, but we had to walk a decent way to even see the volcano. Also, the Wifi didn't reach our rooms, and the "natural hot springs" were basically oversized hot tubs. Thoroughly disappointed in this place. If you are looking for a resort... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Room was excellent. Grounds were beautiful and the pools were also great. If you have an SUV make the trip to their observatory. The free breakfast buffet was very good but dinner was just OK. Stop by their onsite zoo!

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San Jose, Costa Rica
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great hot spring set up. Good for families and young adults. Alejandro, a bartender here was so much fun! Considering going back just to say hi to him. The rooms were very clean but it is quite a hike if you stay father away from the Reception area. They have shuttles but they took a long time to get us... More 

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Slippery Rock, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My friends and I had so much fun hanging out in the warm pools and drinking piña coladas at the swim up bar! It would be perfect for a honeymoon or a family trip. We also had the opportunity to go horseback riding to a waterfall. It was beautiful! If you're going to visit Costa Rica, make sure you come... More 

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Savannah, GA
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. Amazingly large room though there were no outlets in the bathroom, which made hair care a little difficult. Flat screen TV with some English channels and a/c. Had a nice tiled patio out front with a table and chairs. Though I didn't use the pools because of the rain I experienced, there were more than... More 

Was this review helpful? Yes 1
Portland, Maine
Level Contributor
93 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I loved this resort. There are beautiful flower gardens with streams and ponds through out property. Views of the volcano even from the pool. The spa was very reasonable for massage, body wraps, pedicures and more. The butterfly building is very cool. The rooms were clean and spacious and food is available in the outdoor restaurant.

Was this review helpful? Yes 1
Egg Harbor Township, NJ
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My kids are 15 &12. We wanted to visit a hot springs while near Arenal but the prices of the springs ranged from $30-$60 per person. This is steep since it was unlikely the kids would want to sit in a thermal pool for very long no matter how much they love jacuzzis. A local family we were staying with... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Hot springs(17)
  • Costa rica(13)
  • Breakfast buffet(7)
  • Zip line(5)
  • Grounds were beautiful(4)
  • Hot springs pool(3)
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1,121 photos of this hotel

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Hot Springs (16)
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Pool (57)
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Premium Room (42)
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Restaurants and Bars (27)
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Superior Room (49)
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The Hotel (60)

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