We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Los Lagos Hotel Spa & Resort

4.0 of 5 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Los Lagos Hotel Spa & Resort
Professional photos View all
Browse nearby
Los Lagos Hotel Spa & Resort
Write a Review

769 reviews from our community

Traveler rating
    289
    324
    111
    23
    22
See reviews for
292
244
12
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (769)
  • Mar-May only
    (243)
  • Jun-Aug only
    (209)
  • Sep-Nov only
    (118)
  • Dec-Feb only
    (199)
All months
San Francisco CA
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Did not stay at the hotel but there for the day pass after purchasing a zipline package with them so not a bad deal. Definately a large hotel good for families with kids since the place has multiple pools with multiple slides and some animals to view... I would recommend it if you are traveling with young kids.

Was this review helpful? Yes
New Westminster, BC, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk staff were very polite/bilingual. The warm pools/hot springs and lush outdoor decor are what really make this resort special. One is also surprised by a large, open-air, butterly zoo (blue morphs, etc.) We were very disappointed in our room - it looked ancient, dark and depressing. Definitely don't take the least expensive room. Also, the store staff... More

Was this review helpful? Yes
Caesarea, Israel
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I had booked the Los Lagos hotel prior to our arrival in Costa Rica after reading various reviews. As a couple going on honeymoon, our expectations were very high. We arrived at the resort rather late in the evening and were greeted by the friendly staff. After a brief check-in and some explanations about the resort's activities,... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read all the mixed reviews before staying here so that I would be "prepared". The grounds were beautiful. Perfectly manicured. We stayed in a superior room which had an unbelievable view of Arenal Volcano; I couldn't believe it was so close. ..... The rooms were clean, and simple. Not elegant like a Hilton but we were very content. Yes... More

Was this review helpful? Yes 3
Post Falls, Idaho
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would like to give this hotel a one, but that would not be fair. There are pools and slides and if I'd had children with me, I'm sure they would have loved it. There's a nice swim-up bar, where I ate two or three times (on the walk-up portion), and the food was reasonably priced and typical bar food,... More

Was this review helpful? Yes 1
Zurich, Switzerland
Top Contributor
61 reviews 61 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The stay here was good. That said let me get some things of my chest: We ended our CR trip here to relax and kick back the last few days. Now we knew it was a resort and that was ok for us. But having felt the love and joy from other hotels and lodges in CR, the los lagos... More

Was this review helpful? Yes
Florida
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is known for its' pools and that is the reason to go there. There are many pools at different temperatures and you go from pool to pool and relax. You have to go to a separate place to get towels for the pool, but it's only open limited hours, which I learned the hard way. When we got... More

Was this review helpful? Yes
Madrid, Spain
Top Contributor
62 reviews 62 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This resort is at the foothill of the Arenal Volcano. It has canopy tours, zip lines. There are about 8 or 10 zip lines of different lengths, and different degree of speed. It also depend on the person, our granddaughter, who is 90 pounds zipped faster than a 200 pound person, for example. There are special zip lines for children,... More

Was this review helpful? Yes 2
Los Angeles, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

Amazing volcano views, hot springs, nice wildlife gardens, great breakfast buffet. Staff was helpful but could be more friendly, very business-like. We paid $50 more for one extra guest. Overall, great place to relax, close to La Fortuna and Arenal Volcano. Hot springs and water slides were fun, the wet bar was great, although the barman was not friendly at... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Los Lagos Hotel Spa & Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Los Lagos Hotel Spa & Resort 4*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Cheap Tickets, Travelocity, Priceline, Despegar.com and Odigeo so you can book your Los Lagos Hotel Spa & Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/Arenal Volcano National Park

659 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (638)
Viewed
Room/suite (78)
Viewed
Hotel & grounds (184)
Viewed
Dining (25)
Viewed
Bathroom (4)
Viewed
Pool/beach area (88)
Viewed
View from room (50)
Viewed
Family/play areas (23)
Viewed
Business center/function rooms (1)
Viewed
Other (185)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay