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Tabacon Grand Spa Thermal Resort

Certificate of Excellence
GreenLeadersGold level
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13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Tabacon Grand Spa Thermal Resort
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2,240 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Tabacon Grand Spa Thermal Resort
See the most recent reviews
Nashville, Tennessee
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 21, 2011

We stayed here for the unlimited access to the hot springs. We were very impressed with the grounds, the service and breakfast. Our room had a spectacular and unexpected view of the volcano. We will definitely stay here again.

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thank you very much for sharing the lovely time you have spent at Tabacon Grand Spa Thermal Resort. Consider yourself part of our Tabacon`s family. Hope to have in the near future again! More 

Annapolis, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 18, 2011

The Tabacon was a decent hotel, but not for almost $300 a night. It is an outdoor setting, described by other reviewers as motel-like, but I think it just gives you easier access to the jungle setting. The resort charges outrageous prices for everything from lodging to internet to food and beverages ($6 for beer, $11+ for mixed drinks). We... More 

Was this review helpful? Yes
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thank you for your preference at Tabacon Grand Spa Thermal Resort! Concerning the appearance of “Jungle setting”, I liked that expression. Tabacon Grand Spa Thermal Resort might have different conceptions in comparison to other Hotels. In addition, we are proudly dedicated to the protection of the environment and sustainable tourism, we love the nature that does surround our property and... More 

Virginia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 2, 2011

I and my spouse stayed in the honeymoon suite for 3 nights. ** The staff: is very courteous and helpful. They are very prompt in service. They have shuttle service to the Hot springs which is 10 mins away on foot. ** Honeymoon suite: was very clean, spacious, luxurious, equipped with a laptop. All the honeymoon suites on upper floor... More 

Was this review helpful? Yes 5
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Customer thank you so much for sharing your experience with us! As we always say, we are very lucky to have this piece of Mother Nature around us. That´s why the Grand Spa is ranked in the Top 10 Best Spa in Central America & Mexico, the kind, type and quality of services are unique. We are definitely proud... More 

Tel Aviv, Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 1, 2011

My wife and I visited Costa Rica in April 2011 and had an absolutely fantastic experience in the Tabacon Grand Spa Thermal Resort. While other hotels in the area also offer great views of the Arenal volcano, none provide the additional experience of the amazing hot springs coupled with luxurious lodgings and service. We had a deluxe premium room that... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear guest, that´s a very good way to describe our Hotel, just as you did. Thank you very much for choosing our hotel during your stay in Costa Rica More 

Salt Lake City, Utah
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 1, 2011

My wife and I spent part of our one year anniversary at the Tabacon Grand Spa in November. What a beautiful resort. The grounds were well kept, especially at the hot springs. We had an amazing time in Costa Rica and enjoyed the zip lines, the canopy tours and all the adventurous things there are to do, but we especially... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

The water falls of the Hot Springs are a natural massage to the body and special after a long day visiting the area and different locations; it is the best way to get ready to finish the day. Hope to have back in your next anniversaries, just let us know prior your arrival! More 

Las Vegas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed April 27, 2011

I was excited to spend a few days at Tabacon, they have an impressive website, and is a member of Leading Hotels of the World. I just got back, and it was the worst hotel experience i have ever had. Expensive, $400 per room ( I needed 2), poor condition, small rooms, no balconies, like a "motel 6". We checked... More 

Was this review helpful? Yes 6
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thank you very much for your comments, We will always do everything possible to merit the confidence that our customers have placed in us. We are always hoping to make some major improvements to our service. Thank you very much for helping us progress! More 

MA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2011

We stayed at the Tabacon in 2 adjoining rooms with our 8 and 11 year old children and absolutely loved this hotel and location. From here were did lots of activities (canopy tour, horseback riding to La Fortuna Waterfall) - generally we got up early for the day's event and then relaxed in the afternoon. The breakfast was amazing (though... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thank you for taking the time to send us your comments. It really seems that have had a great time in Costa Rica. Hope to have you back in the near future! More 

Ridgefield, CT
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 25, 2011

Me, my husband and two girls (9 & 10) just came back from a 3 day stay at Tabacon. I was disappointed with the hotel and was astonished that this hotel is considered amongst the Leading Hotels of the World. I have stayed at other Leading Hotels (Vail, St. Martin, Istanbul) and there's absolutely no comparison. The only thing upscale... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

We appreciate your feedback. We will always welcome all comments, suggestions and all feedback from our customers. Besides, many of the changes and additions at our service have been as a result of feedback from our visitors. Hope to see you in the future, so we would change your perceptions. More 

Boston, Massachusetts
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 25, 2011

We stayed two nights at the hotel and had access to the spa. The Spa and overall area is fantastic. It is well laid out, relxaing, good fun for kids and adults. Evenings are really great with a good view of the sky and very little light to spil the view. The hotel is expensive and not value for money.... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

We very much want you express gratitude for sharing your perception with us. Customer’ opinions can always help to make Tabacon Grand Spa Thermal Resort a better and more enjoyable destination! More 

Boca Raton, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 24, 2011

overpriced,nothing but problems with our rooms---day one the room smelled of sewage,day 2 the bathtub would not drain,took them 2 hours to send someone to fix it,day 3 no hot water and that night had smoke in the room from a faulty fixture,called desk to tell them there might be an electrical fire happenig,,,took them 25 minutes to respond and... More 

Was this review helpful? Yes 1
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