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Tabacon Grand Spa Thermal Resort

Certificate of Excellence
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13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Best prices for: 1 room 1 guest
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Tabacon Grand Spa Thermal Resort
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2,164 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Tabacon Grand Spa Thermal Resort
See the most recent reviews
Tarrytown, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 28, 2011

I don't often splurge while on vacation and this was worth every penny, especially because I found a great deal through jetsetter.com! The front desk, concierge and bell boy service was fantastic, the property and rooms were beautiful and the hot springs were a once in a lifetime experience! Highly recommended for anyone that wants to be pampered. However, I... More 

Was this review helpful? Yes 2
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear guest, it has been a real pleasure having you as a guest at Tabacon Grand Spa Thermal Resort. We would like to thank you very much for your preference and for sharing these comments with us. We are sincerely grateful and thankful for your marvelous visit and hope to have the opportunity to receive you again at Tabacón Grand... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 23, 2011

The hot springs were incredible and it was great to have them available every night for a quick soak. Hotel staff were always available and extremely helpful. Rooms were beautiful and cleaning staff kept them perfectly neat/tidy/spotless. The food at the bar was horrible and overpriced at the restaurants with minimal choices and no other restaurants close by. The transportation... More 

Was this review helpful? Yes 2
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

We truly appreciate when customers take time out of their busy days to provide us with some open feedback about our products and services. Thank you so much for selecting Tabacon Grand Spa Thermal Resortand for spending your vacation time with us. Hope to welcome you soon! More 

San Diego, California
Contributor
14 reviews 14 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 22, 2011

After making our reservations, the resort doubled our rate because someone else wanted our connecting rooms and was willing to pay a higher price. All of the details of our reservation are clearly stated in writing but the reservations supervisor stated that I should have understood that the rate I received was too low. When I asked to speak to... More 

Was this review helpful? Yes 7
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear guest, it really makes me think there has been a big misunderstanding. I would like to offer you the most sincere apologies for any misunderstanding presented during your first impression at Tabacon. Hopefully next time you visit us we would be able to change this negative impression you have had. Your priceless support, comments and suggestions are more than... More 

Dallas, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2011

We found Tabacon to be worth the money for the included entrance to the hot springs whenever we wanted. By the end of the days' activities, we couldn't wait to get there to relax & unwind! We got the least expensive room-Forest Room-and it was very nice. Although a volcano view would have been great, we got to see it... More 

Was this review helpful? Yes 2
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear customer, your comments related to your experience at Tabacon Grand Spa Thermal Resort will certainly help enhance our service. Guests like you are the ones who always encourage us to keep on working hard in order to improve ourselves and provide the best service to our clients. We want to extend and express our sincere gratitude for your visit... More 

Orlando, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2011

We booked a Forest Room with king bed, it was amazing! I could not believe how spacious it was and our view was spectacular, our back windows faced the volcano, every morning and evening we had the most beautiful view. The bed was extremely comfortable, tons of pillows and down comforter. All of the employees were extremely helpful and knowledgable... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Congratulations for your recent marriage and the new lives you are starting together! Tabacon Grand Spa Thermal Resort is fortunately well known as a Honeymoon and Wedding destination. Moreover, we have a specialty in this subject; the magnificence of nature surrounding our property creates the perfect ingredient to start your life as a couple. Thank you for sharing your marvelous... More 

Loveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2011

This was a great relaxing end to our Costa Rican getaway. The rooms were nice, but the hot springs was what made this place top notch. There is a lot to do in the area as well, and the people (both in the hotel and in the town itself) were so genuinely nice that I want everyone to go experience... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

What a great way to end your vacation time in Costa Rica, as you said there is a lot to do in the area. In addition, we do as much as possible in order to satisfy all our guest food requirements. We hope to have the opportunity to receive you again at Tabacón Grand Spa Thermal Resort. More 

dallas
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 15, 2011

Coming from the most beautiful hotel we've ever stayed (the Nayara which is about five minutes away)...our expectations were high. We booked a one-night stay in order to have access to the Tabacon hot springs that we had heard were awesome. Upon arrival we were told that we received an upgraded room with a garden view. LOL...apparently a few plants... More 

Was this review helpful? Yes 2
Ladenburg, Germany
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2011

this is a great place to relax!! the hot springs are amazing and the standards of the hotel are very high!!!

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Mother Nature creates this spot in the Northen Region of Costa Rica to share it with all visitors. It is the perfect place to relax and get in touch with nature. In fact, our customers encourage us to keep on working hard in order to improve ourselves and provide the best service. Thank you for being with us and we... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 8, 2011

So it's was great but not that much for having a fun time. One they close at 10 for everything no dancing no music to lounge to even. If your not on a budget but still don't want to blow ur self a new one well you will. It sucks to think of every time u order a drinks that... More 

Was this review helpful? Yes 2
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thank you for being with us during your visit to Costa Rica and for sharing your comments, throughout feedback like yours we can improve and get better every day. Your priceless support, comments and suggestions are always more than appreciated. Hope to have you as a guest in the near future More 

Antwerp, Belgium
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 6, 2011

Reception - Very good, professional but not brilliant Rooms - Good amenities but rather dark, the building being surrounded by trees which is acceptable in a tropical forrest, but the light in the rooms is rather poor. WIFI is not free but if you have a laptop you can connect to the net by cable for free. Rooms are very... More 

Was this review helpful? Yes 4
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

It has been a real having you as a guest at Tabacon Grand Spa Thermal Resort. Your thoughts and opinions regarding our service are more than appreciated. Thank you for your advice and feedback, we will take care of your suggestions. However, Internet is currently free for our guests, since the first week of November 2010, we do have a... More 

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