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Tabacon Grand Spa Thermal Resort

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13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Tabacon Grand Spa Thermal Resort
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2,240 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Tabacon Grand Spa Thermal Resort
See the most recent reviews
Milwaukee, Wisconsin
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 29, 2011

The property and the restaurants are great and the price to get it is steep. Meals were really expensive but really great. Great rooms and friendly staff. The thermal spas were wonderful. The only downside was that they let everyone else in there too even if they are not staying there. It is pricey to go there as a non... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear James H, thanks a lot for your comment. We will do our very best to always guarantee high quality of service. We appreciate the positive comments about the staff and let them know about your comment. We have been gratefully blessed with this marvelous gift from our mother nature, that is why we do offer our hot springs to... More 

Miami, Florida
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 27, 2011

My husband and I stayed here in early March 2011 for our honeymoon trip! It IS nice to have free entrance to the hot springs, but I don't think this alone provides entertainment for two full days. Apparently, you can get a day pass to the hot springs if you stay elsewhere . We did a day tour to "The... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Mrs. Jennifer P thank you for sharing your experience with us. It really seems that you have had a wonderful honeymoon, and we are so glad to be part of this unforgettable time and important part of your lives. It has been a pleasure taking care of you to have you as our client. We appreciate your trust, and... More 

San Francisco, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 26, 2011

Just left Tabacon this morning, and it was a mixed experience, at least for families with Children. + Rooms are nice, clean, modern and good sized + Free admission to the Hot Springs is a big benefit since it's a unique experience + The service in the restaurants was first rate - the food manager is great + Manuel, one... More 

Was this review helpful? Yes 2
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Sean R thank you for sharing your opinion towards your experience at Tabacon Grand Spa Thermal Resort. Furthermore, we always give the best service to all visitors, being also a family oriented place where families can spend time at our hot spring Resort, enjoy tours during the day time or get babysitting service. Sincerely, we apologize very much that... More 

Jupiter, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 23, 2011

The hot springs at this hotel are amazing so I definitely recommend going to see them but be very careful because this hotel will rip you off left and right. The cheapest thing on the menu is about $17 and that's for a side salad! The $35 dishes weren't even good quality food! Also, everything that the hotel calls "complimentary"... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Ms.Sara we deeply appreciate your comments, we are pleased that you have chosen Tabacon as your travelling destination. We apologize because provably there might have been a misunderstanding; since we never promise something complementary that customers would not get, we are committed to provide the best and always to do as much as possible in order to exceed all... More 

Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 22, 2011

The only thing that surpasses the beauty of Tabacon is the service. You are warmly greeted by Javier, a wealth of information. His breakfast suggestion in La Fortuna found us the most delicious cup of coffee in Costa Rica (The Rainforest Cafe). Triana, Cecilia, and Javier (a different Javier) made my stay at Tabacon both relaxing and exciting. Planning excursions,... More 

Was this review helpful? Yes
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thanks Ms.Jasmin101511, your comments are very motivating for all staff at Tabacón, we have expressed gratitude towards Triana, Cecilia, and Javier (both Javiers) plus all staff for helping make out of your vacation one of a kind experience. We are very glad to be advised about our customers’ satisfaction, mainly when they value all our efforts in order to give... More 

Arlington, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 22, 2011

Based on recommendations from friends and reviews on Travel Advisor, I decided to book Tabacon as my honeymoon destination, which based on the reviews I thought that it would be the most romantic and ideal resort in Arenal. The hot springs and the spa far exceeded our expectations. We thoroughly enjoyed our volcanic mud wraps, spending time in the spa... More 

Was this review helpful? Yes
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Jim M, congratulations for your recent marriage, we wish you the best for the rest of your lives together. Moreover, our Grand Spa is one of the five best spas in Central and South America; the combination of soothing mineral springs and stunning scenery provides the visitor with an unparalleled back-to-nature relaxation experience. In addition, we always emphasized on... More 

San Diego, CA
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 20, 2011

The wife and I stayed here one night on a trip through Costa Rica in November 2011. The place was nice -- but not spectacular. Where to begin? So truth be told we were a little biased from the beginning -- we were coming from staying at the Four Seasons Costa Rica on the Papagayo Peninsula. That is a ridiculous... More 

Was this review helpful? Yes 2
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thanks Mr. ResidentAlien, for sharing your feedback. At Tabacon Grand Spa Thermal Resort, rain does not really interfere in enjoyment and relaxation, it actually becomes part of an unforgettable experience in the middle of the Tropical Rain Forest, with always changing and unpredictable weather that would surprise and make suitable any moment to be enjoyed. We want to let you... More 

New York, New York
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 17, 2011

Had a very relaxing and luxurious stay at Tabacon and it was the best hotel that I stayed at in Costa RIca! The rooms are beautiful and I received an upgrade to a junior suite which had a huge bathroom with 2 sinks, a very large shower and a tiled bathtub large enough for 4 people! The nicest thing about... More 

Was this review helpful? Yes 1
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thank you so much Mr.NYC_EM, the growth we’ve experienced over the years is because of customers like you, who faithfully support us all the time. We are always interested to know how much our customers appreciate our service and facilities, since this help us enhance our service. We are looking forward to your next visit! More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2011

The hot springs at Tabacon are absolutely world class. Imagine a landscaped tropical garden with two streams running through which have a series of pools where you can bathe in hot water and you get an idea of how it is. The staff at the hotel were very attentive, the gardens were always perfectly manicured. The room we stayed in... More 

Was this review helpful? Yes
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Cg97 thanks to faithful customers like yourself, we get the motivation for giving our best on our daily tasks. Indeed, our springs can guide you to pure relaxation. Relaxing outdoors in a natural hot water spring in the middle of the tropical rain forest can completely awake and alert; you can return home filled with energy after enjoying the... More 

Huntington Beach, California
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed November 7, 2011

We've driven by several times, but actually got to stay a few nights last year (2 adults-1 child). We were greeted with cocktails which gives the hotel a 5 star rating in my book! The rooms are beautiful and spacious. The bathtubs are dreamy! There was a small office area near the sliding glass door so we could check our... More 

Was this review helpful? Yes 2
jmiguelmolina, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Stilaqt, thanks for sharing your experience at Tabacon Grand Spa Thermal Resort. We greatly appreciate your comment; it is very moving to be advised that Guests´ satisfaction, our main purpose, is reached. We will be waiting for you on January 2012 and anytime you wish to return. Please do not hesitate to contact us for helping you with the... More 

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