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Tabacon Grand Spa Thermal Resort

Travelers' Choice award winner
GreenLeadersGold level
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13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Tabacon Grand Spa Thermal Resort
Tabacon Grand Spa Thermal Resort
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2,533 Reviews from our TripAdvisor Community

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There are newer reviews for Tabacon Grand Spa Thermal Resort
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1 review
5 of 5 stars Reviewed August 22, 2012

This hotel isn't like any other hotel you will come across. The hotel style is more than any other hotel and the uniqueness of the hot springs. They are naturally and there are so many that everyone finds his own magic spring. The service here is beyond what you even can imagine. My wife and I have been here for... More 

Helpful?
Thank Kobizu
dpape, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Kobizu, Thank you very much that you took the time to write us your experience. The feedback of our clients gives us a very important orientation on our performance. It makes us happy to read that your experience in Tabacon made your honeymoon an unforgettable stay! It is our aim to ensure all guest at our Hotel enjoy the... More 

Austin, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 20, 2012

We spent our honeymoon at Tabacon and expected more from the staff, food and rooms. I feel like we were just another number upon greeting. You are given a plastic wristband that you must keep on your entire stay. It made us feel like we were at a theme park. We were not given any kind of ground tour, just... More 

Helpful?
2 Thank ValerieHB
dpape, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Mr. & Mrs. ValerieHB, Thank you very much for taking the time to writte and share with us your experience. We do appreciate a lot your feedback regarding your stay with us. I'm very sorry for the inconvenience you experienced in our room and Restaurants I will address your concerns with the Director of Housekeeping and the Director of... More 

Los Angeles
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 20, 2012

The Spa and the hot springs are amazing, amazing, but the hotel is just average. The hotel doesn't feel like a 5-star but maybe that's just costa rica for you. We didn't have any fresh towels upon check-in and we had to call the front desk twice for towels. The beds were comfortable and the view of the volcano from... More 

Helpful?
Thank trojanheart05
dpape, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Trojanheart05 Thank you very much for taking the time to write us your feedback and for sharing it with us. We do appreciate your feedback is very much as it helps us to improve. I apologize for the situation you experienced when housekeeping did not refresh your room with clean. I will address your concerns with the Director of... More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2012

My 16-year old nieces and I just spent three days at Tabacon and had a wonderful experience. We were fortunate to get connecting rooms in the 300-331 set of sweet, which have a direct view on the volcano. I have included a picture to show how cool the view is! We found the rooms to our liking. The rooms were... More 

Helpful?
1 Thank Palestra_1988
dpape, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Palestra_1988 it is very significant to be noticed about the outstanding and enjoyable time you have spent at Tabacon with your nieces. Tabacon is a great family destination for sharing and spending exceptional times to always cherish. We sincerely appreciate your review and would like to let you know that your commentary regarding WIFI is being analyzed. As mentioned... More 

Vilnius, Lithuania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 16, 2012

We traveled Costa Rica extensively and always wanted to try Tabacon hotel as it has a river floating through it's premises rather than water brought by tubes from the Volcano. Since the moment we arrived, the service was attentive. I had expected to have an easy access from the hotel to the thermal springs and I was not too thrilled... More 

Helpful?
2 Thank joanukas
Washington DC, District of Columbia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 16, 2012

My husband and I visited this property last December for our 8 year Anniversary and we couldn't have asked for a more perfect vacation! We loved the anytime access to the thermal springs and the outstanding customer service. This is the perfect place to come for a little R&R. A MUST GO! We hope to return.

Helpful?
Thank VIPtravelN
dpape, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Mr. & Mrs. VIPtravelN, your appraisal is very valuable for us. You are always welcome to come and enjoy this heavenly place again. We are expecting you to come back shortly for your 9th anniversary. Best regards Daniel Pape More 

Huntington Beach, California
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 14, 2012

We had 11 people on this trip, we all loved the resort and the hot springs. The people are incredible but the food in the restaurant needs some improvement. We drove into town for dinners and it was better then what we had to choose from at the resort. Drinks, bartenders and spa are great too. A bit pricey but... More 

Helpful?
Thank MichPz
ithaca
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 14, 2012

What a wonderful resort. We spent 4 days here in early July. The hotel staff were extremely friendly and attentive. We did the healthy Ayurvedic diet and our chef was amazing. We spent much of our time in the hot spring pools relaxing. Interestingly, even though it was the rainy season, you didn't seem to mind. The private gala dinner... More 

Helpful?
Thank 3hdcp
Woodbury, Minnesota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 13, 2012

Tabacon is one of the best here in arena Costa Rica…. watching the volcano is amazing. One day is not enough to spend our night here. The food is great i can't complain about it! the falls and the hot spring are clean. but be sure before diving in the spring check if you tolerate the temp because its hot!!!

Helpful?
Thank ladyheart6
dpape, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear ladyheart6 we are extremely honored to be distinguished in your review as one of the best hotels in Costa Rica. Tabacon is a unique destination, located in the middle of the Tropical Rain Forest with the most stunning natural Hot Springs, the best place for the most memorable vacation. Tabacon has several pools with different temperatures for our customers... More 

Brooklyn, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 10, 2012

We spent a lot of money to do our honeymoon here, but unless you're getting the honeymoon suite (read: $$$) don't expect any special treatment. We got a sad plate of fruit, but that was it--at another hotel that cost far less they at least made a little more effort. It seemed like they nickel and dime you on EVERYTHING--even... More 

Helpful?
3 Thank Erikka B
dpape, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Erikka B I appreciate that you took the time to write us your experience and I am happy that you found our staff perfectly nice and gracious. It is our aim that our guests have a nice experience with us. We are not hiding our prices, our colleagues from the sales department would be more than happy to give... More 

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