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Tabacon Grand Spa Thermal Resort

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13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Tabacon Grand Spa Thermal Resort
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2,205 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Tabacon Grand Spa Thermal Resort
See the most recent reviews
Norfolk, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful time at the Tabacon Spa, we were 9 total from 8 to 70 and there was fun and good times for all. My daughter planed a 70th B Day dinner for me and it was wonderful. The service was slow and the Manager came by and acknowledged it without our input and comp the very nice... More 

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Hello 37chuck708 Thank you so much for your wonderful review and for sharing your experience with us. It was an honor to be part of your birthday celebration. I am so happy to hear that you and your family enjoyed your time in Tabacon! We are glad you enjoyed the buffet, your special dinner and the attention to details, this... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel room was nice and had a semi view of the Volcano on a clear day. The fitness center was one of the best that we had found during our two week stay at Costa Rica. The Thermal Spa is about a 5 minute walk or 2 minute shuttle ride from the hotel and is beautiful. There is also... More 

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Jen K On behalf of the entire Tabacon family we would like to thank you for your comments and your preference. We are happy you enjoyed your visit. Our hotel guests receive complimentary access to our thermal pools, gym, and Shangri-La Gardens our adult’s only hideaway. We offer Free WiFi, let me express my deepest apologize if you experienced... More 

Boca Raton, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Amazing hot thermal waters at this resort. Tourists from other hotels also arrived to enjoy this venue. We stayed five nights and visited the volcano and we did zip lining as well. I do think that three nights would have been adequate for the area but the resort was lovely and the food was terrific. Very romantic area for a... More 

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Barbara T Thank you so much for taking the time to write a review of your experience. It is great to know that you enjoyed Costa Rica´s largest network of naturally flowing hot springs, where you can live the essence of nature and just relax in the heart of the rainforest. Our hotel guest receive complimentary access to the... More 

Costa Rica
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great time as a family. Service is impecable, the people are very nice, they always introduce themselves by name and ask yours, they are always wiling to help, and if the cannot help you they will find a way. The design of the hotel is nice, its a mountain hotel, rooms are big and comfortable, good tv,... More 

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Evansville, Indiana
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hot springs were beautiful. This stop was included in our tour. I didn't know what to expect. Other hot springs I visited during international travel were pleasant but very simple settings. This was not. The flowers, falls, trails and food were wonderful. There were so many pools of water at various temperatures. There were places to sit next to... More 

Was this review helpful? Yes 1
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear TroutEVV Thank you for providing your feedback. Our magical setting at the base of Arenal Volcano, our private tropical reserve and the amazing hot springs are the perfect mix for total relaxation. What makes Tabacon unique is nothing man-made, it is nature. We are glad you enjoyed our food and beverage selection. In regards to your comments of the... More 

Sacramento, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hot springs they had turndown service every night with chocolate the restaurant was great you had a view of the volcano but it was usually foggy the only problem was it was 3 hours from the airport in San Jose

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Jake W Thank you for sharing your comments with us. We really appreciate your preference and we are glad you enjoyed our special touches as the turndown service with chocolates. We would love to have the chance to host you again in the future Cordially, Yendry Espinoza Resident Manager More 

Washington DC, District of Columbia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay here. The staff was accommodating .....and the hot spring setting amazing . Very relaxing . I thought the food was very good - had a great time even though it rained consistently in the rain forest when we were there - but still were able to enjoy the hot springs. Maybe even made it more enjoyable because... More 

Was this review helpful? Yes 1
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear BBFOX It's wonderful to hear that you enjoyed your stay and we're grateful to have your feedback. Our natural hot springs and the natural setting offer a perfect combination for relaxation, even if it is a rainy day you can enjoy the springs and actually the steam creates a magical ambience. We are glad you enjoyed our culinary options.... More 

Fort Myers, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I loved this visit and was advised to go my a frequent visiter to Arenal. I wasn't disappointed. My husband and I thoroughly enjoyed our time in the hot springs, water falls, lush plants and pools. We included the buffet in our day visit and the food was also great. I would most definitely go back to visit these springs... More 

Was this review helpful? Yes 1
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear iftay We're glad you chose Tabacon for your recent day visit to the hot springs. It's great to hear that you enjoyed our location, hot springs, buffet and our service. It will be an honor to have you as our guest in the near future. Please note our hotel guests receive a complimentary access to the hot springs. We... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nestled at the foot of Arenal Volcano and offering superior access to the benefits of their own hot spring, this hotel is a jewel! We had a suite and were lucky enough to have the rain forest right up to our private patio. The whole experience was lovely. Only one word of caution, the buffet offered at the hotel restaurant... More 

Was this review helpful? Yes 1
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Rooms were dirty full of insects, cobwebs and dust. Food was very overpriced an awful, was by the far the worst food we had in Costa Rica (of a 14 day stay in the country). Was the only hotel we stayed at that did not provide breakfast at this price point. Phone was not answered when called on first day... More 

Was this review helpful? Yes 5
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Cecilia E Thank you for sharing your feedback. Let me express our deepest apologies if you felt we were not able to meet your expectations. All your comments are really important to us, since our goal is to offer a memorable experience with the highest service quality to our valued guests. In regards to the inconvenient your experience in... More 

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