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Tabacon Grand Spa Thermal Resort

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13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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2,289 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (349)
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hot springs are unbelievably beautiful and relaxing - be sure to check out the hotel-guests-only and 18+ area called Shangri-La. There tended to be less people there so it was easy to get a hot spring all to yourself and there were adorable little cabanas for lounging in as well as a bar and snacks to order. We were... More 

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Rebecca S, Thank you so much for taking the time to share your comments regarding your stay. We are happy you found our hot springs unbelievably beautiful and relaxing, it is truly a mystical experience. As you mentioned our hotel guests receive complimentary access to the thermal areas as well as exclusive access to Shangri-La Gardens our adults-only hideaway.... More 

Oakland, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Room was spotless. It was raining there from time to time and it only enhanced the experience. We had one of the rainforest rooms and fell asleep listening and peering into the rainforest. The grounds were impeccably manicured. Everyone was so friendly and spoke great english. Con: Hot springs were across the street. It would have been nice to walk... More 

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear guest, Thank you for your review. We are happy to know you enjoyed your rainforest suite with impressive forest views for a memorable stay, It's great to hear that you found our staff helpful and location superb, our hotel guests receive complimentary access to the thermal experience and we provide a free shuttle to the hot springs. Our philosophy... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Generally very good and hot springs are amazing. Our room was massive and really well furnished Hotel only let itself down by over charging and faulty running machine The area was amazing and we went on zip lines and hanging bridges - brilliant and recommended

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Andrew, Thank you for your comments. We’re glad you enjoyed our thermal experience and your room. I´m sorry about the issues experience with the running machine, we have share this information to our maintenance department. We are glad you had the chance to experience some adventure tours in the region. We would love to have the chance to host... More 

Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful week at the Tabacon Grand Spa Thermal Resort! The experience from the moment we arrived until the moment we left was simply amazing. We stayed in one of the Orchid King Rooms which was lovely, lots of space to relax, a light and modern bathroom and such a large comfortable bed. The staff were kind and helpful... More 

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Alistair W, We’re glad you had a wonderful week at Tabacon, we appreciate your preference. Tabacon has completed the first phase of the superior room renovation launching 19 rooms with a new concept. Continuing through 2015, the project will define a room category upgrading our actual Superior Rooms to the new, bright and breezy Orchid Rooms, we are glad... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My wife and I booked the honeymoon suite for 3 days. The hotel left us with mixed feelings. Pro: Unlimited access to Hot Springs You get a welcome fruit drink on arrival (nice touch) Hotel room was huge View of Arenal Volcano (Couldn't see due to bad weather) Con: Ridiculously Expensive Prolly don't get the full value for what you... More 

Was this review helpful? Yes
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Anish D, Thank you for choosing our hotel and taking the time to provide your review. As you mentioned our hotel guest receive complementary access to the hot springs and exclusive access to Shangri-La Gardens our adults-only area during their stay. We are glad to know you enjoyed our welcome drink and the honeymoon suite. Let me express my... More 

San Jose, Costa Rica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The whole experience was wonderfull. The hotel service was great, the rooms very clean and confortable. Breakfast was delicious as well as dinner at the hotel. We even asked for a special gluten free meal, and there were several options to choose from. The spa is beautiful , and great service. Highly recommended for all travelers in Costa Rica.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Josesch, Thank you for taking the time to write about your experience at our hotel, we really appreciate your preference. We are glad you enjoyed everything about your stay. I’m so happy you found our food selection delicious and according to your dietary preferences. Our staff is always there to serve, so a service philosophy with elevated standards will... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Within an hour of our arrival the housekeeper put an envelope on our bed asking for her tip. It read, "If i am not available please take this to the front desk (so nobody gets it). Along with this envelope was a letter from Nancy Van der Well,, head of customer relations. It said If there was anything I needed... More 

Was this review helpful? Yes 4
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Joe M, We appreciate you taking the time to provide us with your feedback about your stay, your comments are really important to us. We have reviewed your feedback and have forwarded it to the entire management team for revision. Let me express our deepest apologies if we were not able to meet your expectations. Concerning your impression about... More 

Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great hotel! Beautiful rooms with views to the rainforest. But the thermal waters are among the best in the world! Not only the traditional pools of thermal water, you can also bath in a river of thermal water, surrounded by incredible gardens.

Was this review helpful? Yes 1
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear guest, Thank you so much for your kind words! We are glad you enjoyed your stay, your room and the impressive rainforest views. The thermal experience at Tabacon is truly unique, our natural hot spring river emerge from Arenal Volcano and goes throughout the property forming more than 20 different pools, ponds and cascades with temperatures ranging from cool... More 

Chicago, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My brother and I were staying in Tamarindo during our recent trip to Costa Rica and many of our friends recommended that we take the 3.5 hour drive to Arenal to visit the hot springs and Volcano. Without a doubt, this experience made our trip! I can't imagine not having made the trek. As it is slow season right now,... More 

Was this review helpful? Yes 1
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear MeganG773, Thank you so much for choosing our hotel and taking the time to write a review of your experience. Tabacon’s main philosophy is to offer a memorable experience to all our guests. I’m so happy you enjoyed our orchid room, the welcome drink and fresh towels upon arrival as well as the amazing hot springs and spa treatments.... More 

Chico California, USA
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hot springs and restaurant were amazing! The hot springs meander through a lush jungle like environment and create private yet inviting spots for you to enjoy the hot springs and soak away the stress. This is a beautiful and neat place. And they even have the hot spring water running into a pool area where they have a bar... More 

Was this review helpful? Yes 1
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Carl H, Thanks for your review! We're glad you enjoyed our thermal experience, we are located in a truly magical setting, at the base of Arenal Volcano in a tropical rainforest reserve. Our natural hot springs surrounded by lush gardens are fabulous for a relaxing moment and to enjoy direct contact with nature. Our thermal river offer more than... More 

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