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Tabacon Grand Spa Thermal Resort

Certificate of Excellence
GreenLeadersGold level
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13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Tabacon Grand Spa Thermal Resort
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2,250 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything I expected and more!! I knew I was in for a treat when greeted with a delicious beverage upon check-in after our long trip. Rooms were well maintained, CLEAN & COLD! (lighting was a bit low but no big deal). Breakfast selection was great! What can I say about the hot springs??? AMAZING!!!! Nothing will ever compare to the... More 

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San Dimas, California
Level Contributor
8 reviews
5 of 5 stars Reviewed yesterday NEW

The Tabacon experience was wonderful from checkin with Marianna who went out of the way to make us feel so welcomed to everyone that helped us get our luggage to our room. The bar/lounge in the lobby was very accomodating and their drinks were yummy.The hot springs were like a dream we made sure to go every evening and the... More 

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Tinton Falls, New Jersey
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Tabacon has two main facilities, the hotel and the resort. They are about a 5-10 min walk apart or a quick complimentary shuttle ride. The grounds are very well maintained and filled with beautiful plants, and plenty of space for guests to relax. The hotel has only one pool area, but the resort is loaded with beautiful pools and... More 

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Jupiter, Florida
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had the most stellar experience at this resort. Everything from the check-in to spa services and room accommodations were completely on point, and unforgettable. Each aspect of our stay was taken care of personably and kindly.the hot springs are absolutely amazing. We never left the private area, reserved for hotel guests only. It was so nice to have an area... More 

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TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Lauren M, Thank you for your wonderful review. Congratulations on your engagement, It was an honor to be part of that special moment. We’re glad your stay was unforgettable, including our service, the accommodations as well as the thermal experience and Shangri-La Gardens our exclusive area for hotel guests 18 years of age and older. We hope to have... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

WE loved this hotel, the hot springs and all the activities. The service was wonderful from the minute you checked in until checking out. The nice restaurant was really great and they were very accommodating for my boyfriend who is lactose intolerant. The hot springs were incredible and since it is the low season there was hardly anyone there which... More 

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TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Alex A, Thank you for your comments! We’re glad you enjoyed everything about your stay. Our staff is very accommodating and we are there to serve you, we make our best to assist with special requests so we are happy we could provide lactose free options for your boyfriend in our restaurants. Tabacon’s main philosophy is to offer a... More 

Guadalajara, Mexico
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Two nights. Two dinners and breakfasts... several 'zen' moments submerged in the quiet of hotsprings pools nearby.El Tabacón is a fancy –indeed– resort but its particular surroundings make it the ideal place to take a break. I even felt overwhelmed by the personnel who did not stop asking me if I was OK! ¡Who could not? I certainly feel grateful... More 

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TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Piesdetrapo, Thank you for your preference and for sharing your experience with us. We’re glad you enjoyed your stay at Tabacon. Our thermal experience in a truly magical setting, at the base of Arenal Volcano in a tropical rainforest reserve is a perfect option to take a break and just relax. We’re glad to know we were able to... More 

Cooper City, Florida
Level Contributor
8 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was truly a very luxurious resort! The thermal resorts alone are worth the price... The drinks at the swim up bar were delish...perfect for a night time swim in warm geothermal mineral waters! Food was ok but we had a car and drove around to check out other places to eat. I have been to many resorts in Punta... More 

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TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear maricar213, Thank you for staying at our hotel and sharing your wonderful review. We’re glad you enjoyed our thermal resort that in fact is the only natural hot spring river in Arenal. The opportunity to visit the hot springs at night is incredible, the steam and special lighting creates a mystical atmosphere, if you add a tropical cocktail at... More 

Hamburg, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed 3 nights at the hotel. Front desk: friendly but not professional Concierge and tour operator: Edson friendly, sincere but we were disappointed with Alfredo who does not seem to listen or care Room: not 5-star standard at all. We complained that the room would smell cigarette smoke but there has not been any reaction. Old furniture, low ceiling,... More 

Was this review helpful? Yes 1
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Ali O, We appreciate your time to provide us with your review. I am pleased to know that you enjoyed our natural hot springs. In regards to your comments about the front desk and tour operator staff as well as your room, please accept our deepest apologies if we were not able to meet your expectations. I would like... More 

Monroe
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

While the springs are beautiful, this hotel is way overpriced and overrated. The breakfast buffet was $30 per person for a limited selection of food and dried out breads. We got better food for less money ordering room service. The dinner buffet is "only" $39 for dried out meats, soggy salads and again, poor selection. Housekeeping came once our entire... More 

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TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Shreekee, Your feedback is appreciated. I'm sorry we were not able to exceed your expectations, please accept our deepest apologies. Our housekeeping team works with high standards and we make up our guest rooms and suites on a daily basis, we also offer turndown service daily, if you have the do not disturb sign our staff does not interrupt,... More 

Canada
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The Tabacon is located about 3.5 hours by bus from San Jose Airport. It is in the rain forest next to the Arenal Volcano. The hotel premises are surrounded by a lush landscape in midst of the backdrop of a volcano. The main feature of the hotel is the free access to the adjacent thermal springs that you can either... More 

Was this review helpful? Yes 2
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear RichardRay, Thank you for your comments. As you mentioned Tabacon is located in a truly magical setting, at the base of Arenal Volcano in a tropical rainforest reserve. Our natural hot springs surrounded by lush gardens are fabulous for a relaxing moment and to enjoy direct contact with nature we really appreciate that you chose our resort for your... More 

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