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Arenal Lodge

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200 meters NW from the Arenal Lake dam, La Fortuna de San Carlos, Arenal Volcano National Park 1250, Costa Rica
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Arenal Lodge
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Arenal Lodge
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520 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Busan, South Korea
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A good choice for the natural retreat-minded visitors. This property is a 25-30 minute drive from the town of La Fortuna. The stay is best with a rental 4x4. The lodge is a 10 minute drive up hill from the main road. This is also the reason the views are so beautiful here. You will not be disappointed if you... More 

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Marco D, Asistente de gerencia. at Arenal Lodge, responded to this review

Thank you very much for your opinion, It was a pleasure to have your visit. We take any comment as a big chance to improve in the differents aspects that the clients are remarking to us. Thank you again and hope to see you soon. More 

Cutler Ridge, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

4 of us stayed here April 11, 12, 13th and LOVED IT. We were provided with wonderful junior suites (rooms 320 and 321) which were spacious, very clean, and convenient to the lodge's facilities (which are rustically beautiful....lobby, restaurant, bar.) The entire lodge is very well maintained, the grounds are beautiful, full of flowers, birds, ponds, the infinity pool and... More 

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Marco D, Asistente de gerencia. at Arenal Lodge, responded to this review

We are thankful for your comment, it couldn't be more descriptive on what level we are trying to reach, it is very pleasant to read when someone enjoy the stay with us as you did. that is a compromise to keep working even harder to repeat your experience with other guests. More 

Lima
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great 2 night stay here last week and absolutely loved this hotel. We were upgraded to a junior suite upon arrival which was nice but honestly it seems every level of room has incredible views of the Arenal volcano. The waitstaff in the restaurant was so positive and friendly (the front desk staff could take a lesson... More 

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Marco D, Asistente de Gerencia at Arenal Lodge, responded to this review

Thank you very much for your comment. We keep training our reception staff to reach the level of attention of the restaurant staff and more. Hoping in your next visit you can notice it. To give upgrade of room is something we always do as long as we have the availability, we are happy that was some of all the... More 

Branchburg, New Jersey
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful views of the volcano and gardens from the dining room and the pool. Lovely pool and hot tub that we should have used more. But the nature hike and horseback ride with Miguel were the highlights of our stay! He showed us toucans, frogs, monkeys, snakes, and much more. Even better, he took awesome pictures with our cameras so... More 

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Marco D, Asistente de Gerencia at Arenal Lodge, responded to this review

Thank you very much. his opinión, It was very descriptive and it will be very useful for other travelers. We hope to have you back soon. More 

South Venice, Florida
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved Arenal Lodge. We (2 couples) had rooms 320 and 321, which look out to the volcano over the pool and gardens. I think that when we return we might stay in one of the condos up on the hill above the lodge. The staff is friendly and goes out of their way to be accommodating - there is... More 

Review collected in partnership with this hotel

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Marco D, Asistente de gerencia. at Arenal Lodge, responded to this review

There is not a better reward than client satisfaction, We appreciate your comment and hope to have You, and your friends back soon. about Your two suggestions, We are going to analyze them, as a good area of opportunity. Thank you again. More 

Cutler Ridge, Florida
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 20, 2015

We really didn't know what to expect because so many reviews were mixed. The lodge was everything we hoped it would be! The Arenal Lodge was quiet and lovely! The staff couldn't have been more friendly. Our rooms had awesome balconies with the best view of the volcano. The rooms were spotless and so comfy! We especially loved the wood... More 

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Marco D, Asistente de gerencia at Arenal Lodge, responded to this review

Thank you very much. Your comment gave us motivation to keep going on the way we are working, and give the best to our guest. of course we would like to hear about you soon. More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed April 17, 2015

This lodge was very nice and quiet. My wife and I had spent the first part of vacation in Manuel Antonio, which was busy and social. It was very nice to come to Arenal Lodge and relax before our return to the states. The restaurant is pretty good considering you don't have many options that high up the volcano.

Review collected in partnership with this hotel

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Marco D, Adistente de gerencia at Arenal Lodge, responded to this review

We very much appreciate your comment and are also happy you had visited us. Tanks. More 

Princeton, New Jersey
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

Arenal Lodge surpassed every experience we have had traveling. The gorgeous remote location, high atop this tropical ridge facing the volcano was a breathtaking view. The lodge itself is a gem & staff was unbeatable. The chef by far was incomparable, we had the Perfect dinner there on our wedding night. Their masseuse gave the greatest deep tissue and Swedish... More 

Review collected in partnership with this hotel

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Marco D, Asistente de gerencia. at Arenal Lodge, responded to this review

We really appreciate your comment. We hope to see you back again with your family. More 

Orlando, Florida
1 review
5 of 5 stars Reviewed April 13, 2015

Away from the craziness of the town below, we loved the "lodge" feel. The views were amazing! "Miguel" met us at 8am for a FREE hike throughout the grounds. Even my 17 year old daughter loved the information and tour, which lasted about 1 1/2 hours. He was wonderful!!! We saw the red-eyed tree frog, toucans, a local ant-eater, very... More 

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Marco D, Asistente de gerencia at Arenal Lodge, responded to this review

We really appreciate your comment. We are pleased for your visit, and happy that found what you were looking for to relax. More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed April 11, 2015

This Lodge was awesome; it offered so much how do I begin. The drive from the airport was beautiful, to the lake you drive around is beautiful which I did not know existed, We arrive at the Hotel; its perfect. They have individual cottages that we will go back again with screened patios and own private driveway; a simple walk... More 

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Marco D, Asistente e gerencia at Arenal Lodge, responded to this review

Thank you very much for your comment, we are pleased that you and your family enjoyed your stay, your opinion is very valuable to us. We are seriously considering to extend internet access to the rest of the hotel. More 

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