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Hotel Lavas del Arenal

300 Oeste de la Escuela de EL Bosque, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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1 room 1 adult
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Hotel Lavas del Arenal
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347 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Lavas del Arenal
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 1, 2015 via mobile

Nice place, great staff and extremely accommodating! Breakfast every morning included some of the freshest and tastiest fruit I have ever eaten. The room had an AC unit and a fridge. Everytime we would get back to the hotel we were delighted to see fresh towels on our bed in the shape of animals. Totally cool!

Helpful?
3 Thank robert p
Ripon, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 24, 2015

My guest and I were picked up from the airport two hours late and assigned a cockroach infested room with partially functioning amenities. There was no one at the roach motel that spoke English. The free wifi does not work in the reception office, so a conversation in google translate needs to be prepared in advance. If your cellular phone... More 

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4 Thank namedisplay2015
Bothell, Washington
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed August 16, 2015 via mobile

Let me first say that we have traveled and stayed in 3rd world countries hotels.. 1 The road has been out for months and they did not contact us. The road is supposed to be out another 11 months. 2 The detour is 30 minutes each way to the hotel and to the town. 3 they put us in a... More 

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5 Thank dalibord
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 14, 2015

First, an avalanche (one that we had heard about only upon arrival in La Fortuna) had obstructed the main road leading to the hotel, resulting in a taxi ride that took 35 minutes instead of the promised 5. In fact, we had to pay ten extra dollars for the jeep service. The cost of any additional taxi ride (presumably the... More 

Helpful?
2 Thank isby418
Mario B, Owner at Hotel Lavas del Arenal, responded to this review

Hi Isby, once again as I explained here there is no way we can refund moneys we have not charged. Your reservation came to us from a third party company and there are cancellation policies in place that we must respect. I can guarantee you we are not the only hotel that works that way. If you make a reservation... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 2, 2015 via mobile

In short words, I'd definitely go back. If you're going with friends and are interested in a cheap but good place to stay, this hotel you'll probably like. Just make sure you have a car or another transport, since it's about ten minutes away from La Fortuna, or a $10 cab fare. There're also buses that will take you there,... More 

Helpful?
Thank Daniel B
Takoma Park, Maryland
1 review
3 of 5 stars Reviewed August 1, 2015

The room was clean and a great size, not plush but I spent so little time in the room that was not a concern. The staff was very accommodating and their warmth made me feel comfortable. They really looked out for me, reminding me of a late tour and preparing & leaving dinner in my room for me to microwave.... More 

Helpful?
Thank Janet P
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

I found this hotel through a groupon that offered activities, breakfast, and the staying in the hotel. Mario which is the person i spoke with to book everything was wonderful and available at at anytime when needed. Once at the hotel the staff members were great they were very friendly, the room were clear and the package was what we... More 

Helpful?
1 Thank YAlejos
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2015

I found this hotel through the groupon that was offered in the spring and bought it for a belated honeymoon. The hotel is what it is and if you arrive with those expectations, I don't think you will be disappointed. As other reviewers have mentioned, the hotel staff speaks only Spanish but are extremely friendly, hardworking, and welcoming. We were... More 

Helpful?
Thank evan29
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015 via mobile

I stayed here as part of package deal, where all my activities were planned for me. Mario had everything planned perfectly for me and kept in touch with me throughout,even though I never met him. The staff at the hotel were very accommodating even though they don't speak English, they try real hard to communicate.The hotel is out of town,... More 

Helpful?
1 Thank Karri R
1 review
4 of 5 stars Reviewed July 13, 2015

This trip was truly amazing, and it would not have been if it weren't for the staff and the owner. Everything was planned and organized, which made it easy for my boyfriend and I to just relax, explore, and enjoy. The staff was so nice, and accommodating that even when my boyfriend and I missed dinner, they made us dinner... More 

Helpful?
Thank Maya J
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