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Hotel Lavas del Arenal

300 Oeste de la Escuela de EL Bosque, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Hotel Lavas del Arenal
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Hotel Lavas del Arenal
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273 reviews from our community

Traveler rating
    154
    71
    26
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    10
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64
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5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

Hotel Lavas is a great place to go if you are looking for a friendly place to stay! Mario was EXTREMELY helpful, friendly and accommodating. So was Carlos (our driver, who made it an educational drive from the airport to the hotel :D)! The hotel serves your typical Costa Rican breakfast (rice, beans, fruit)! Super fresh and delicious. Mario was... More 

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Bronx, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel through a Groupon, as I think most people did, and let me tell you when they set put to help you, they help you!! We spent 5 days in fortuna, breakfast was awesome and the staff was super friendly and helpful. Thumbs up to natural fresh juice and fruits every morning!! Yummm Everything we needed they... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We were treated exceptionally well at this hotel. Mario (Owner) made certain all the details from airport pick up, tours, meals, any needs were met. He even set up a beautiful birthday dinner with a cake and wine for my husband! He did that without me asking and really provided such an amazing experience. The hotel is beautiful, clean, peaceful... More 

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Orlando, Florida
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel has potential. I you're looking for American standards this is not your place. But if you need a bed it's okay. Location: not great you're a $10 taxi ride there and a $10 taxi ride back from downtown. If you have a rental car you're fine. Staff: their current staff is really good, but they seem to be... More 

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La Jolla, California
1 review
5 of 5 stars Reviewed March 28, 2015

Our room was very clean and well kept, and the hosts (Kathy, Carlos and all others) were extremely helpful and very nice. I would really recommend this to anyone traveling to La Fortuna especially in the forests !!!

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New York City, New York
1 review
5 of 5 stars Reviewed March 24, 2015

We stayed at Hotel Lavas del Arenal through the Adrenaline Groupon as well. Overall we had an excellent trip and this hotel was great. It's a little far from La Fortuna, but we were able to make it work without a rental car by planning out our days in advance. As others have mentioned, Mario is great and very accommodating... More 

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Fort Smith
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 17, 2015

Our room was clean and dinner after arriving the first night was delicious..... Breakfast was also very good especially the fresh juice. There was no real milk or cream for coffee. We were however thankful to find the little store down the street so we could buy some affordable snacks and juice..... Katia was always helpful and we managed even... More 

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Mario B, Owner at Hotel Lavas del Arenal, responded to this review

Hi Lisa, this is Mario. I was reading your review and usually we do not respond back but I think in this case I want to clarify a couple of things. 1) First of all thank you for letting others know we are fully committed to go the extra mile to ensure our customers from Adrenaline in Costa Rica and... More 

1 review
5 of 5 stars Reviewed March 15, 2015 via mobile

Having a customer service back ground is sometimes a blessing and a curse. Chosing this hotel was a blessing in this case! The team went above and beyond to make sure all my needs were met even with the language barrier. Make sure you book activities with Adrenaline for their combo package. Great guides and very knowledgeable! Pura Vida!

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

We used an all inclusive groupon for the Hotel Lavas Del Arenal, before our trip we were emailing back and forth with the owner Mario who is simply awesome. He was very attentive to our needs and responsive to all our questions. He took very good care of us from before our trip until we actually got back home. About... More 

Was this review helpful? Yes 3
Orem, Utah
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

My husband and I bought the package through Adrenaline In Costa Rica. it came with this beautiful hotel and three included tours! We loved our experience! Although the hotel was a little out of town it was still easy to get around with the bus and taxis. And it allowed you to really see some of the beauty of the... More 

Was this review helpful? Yes 1
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