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Hotel Santa Maria Inn

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800 M NE From the Pacific Gas Station, Rio Segundo de Alajuela, Costa Rica, Alajuela 20109, Costa Rica
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1 room 1 adult
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Hotel Santa Maria Inn
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102 Reviews from our TripAdvisor Community

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Santa Barbara
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This little hotel is quaint, humble, simple without fancy accruements, but we would stay here again in a heart beat. It is well managed, and Ricardo the manager is very helpful and kind. We had a lovely breakfast there as well, which was part of the room cost. It is very close to the airport, very easy to get to,... More 

Review collected in partnership with this hotel

Helpful?
Thank Betsy P
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for your lovely comments. This keep us motivated to always do our best for our guest. It was our pleassure to make you feel at home and to help you in everything you need. Hope to see you son around Costa Rica! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed December 1, 2015

Great service ,Clean and neat environment.kind and hospitable caring staff's ready to go the extra mile. I enjoyed my Three nights there. Great breakfast. Constant cleaning of the room's and prompt replacement of basic items,like tissue,soap etc Great place. I recommend it to any traveller.

Review collected in partnership with this hotel

Helpful?
Thank graceakogun2012
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for your lovely comments. We always try to do our best and to make feel our guest at home. These comments motivate us to keep working and to improve even more our service. Hope to see you again around Costa Rica. Thank you. More 

Toronto, Ontario
1 review
3 of 5 stars Reviewed November 27, 2015

As a 1 night stop over on my trip in Costa Rica, Santa Maria staff provided great hospitality. The breakfast was really great. And when I had to cancel a return visit before leaving Costa Rica, they were very accommodating. People make a plac

Review collected in partnership with this hotel

Helpful?
Thank s_biback
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for such great comments. We always try our best to privide every guest a special and customize service. We also understand that sometimes plans change, and that's okay. Hope to see you again! Thank you for choosing us. More 

Huambo, Angola
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 23, 2015

My wife and I needed a place to stay overnight near the airport in between stops in Costa Rica. We found a room at Hotel Santa Maria Inn on Expedia. The room was simple and clean. The staff was polite. The hotel did not have a shuttle to the airport on the morning we departed (though their website claims a... More 

Helpful?
1 Thank Robert M
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for your opinion. Also, we thank you for have stayed with us on your last nignt in Costa Rica. Our free shuttle service only applies when you book directly with us, that's why you were charge for that fee. A year ago or so, we change our breakfast Schedule from 7:30 am to 10:00... More 

Vancouver, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

Second time staying here. This is a basic but well maintained place. Don't expect any kind of toiletries (well, there is hand soap) but the place is clean and towels and sheets are decent. People here are super kind and helpful, my flight was late in the afternoon and they let me to stay waaay after the checkout time. There... More 

Helpful?
Thank 13buyi13
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for your nice review for our hotel. We are glad you had a good time! A good service is always what we try to do every day with every single guest. Hope to see you again! More 

Layton, Utah
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

We just stayed here one night before heading to the airport in the morning. Rodrigo was very polite. Parking was tight but it looks like they are in the process of improving that. The far back yard where they served breakfast was a little oasis. Breakfast was bigger than any other place we stayed which was nice. We enjoyed picking... More 

Helpful?
Thank Adam-Lisa S
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for all your nice comments to our hotel. We are glad to hear that you had a good time during your stay. We always try to serve a really good breakfast, that is part of our service for you to enjoy it, good to hear that the work is going in the right direction. If you... More 

Escondido, California
Level Contributor
5 reviews
5 of 5 stars Reviewed February 6, 2015

Great hotel very close to the airport. Excellent family and staff. Would stay there again. Breakfast was great and also enjoyed Jalapenos downtown. Great beef enchiladas. Met some very nice folks from Canada and was able to recommend some adventures up near Arenal.

Review collected in partnership with this hotel

Helpful?
Thank Gary Stephie M
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for all nice comments. We are glad to hear that you had a pleasant stay and breakfast at our hotel, that keep us motivated to improve our service. Hope to see you again! More 

Tehachapi, California
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 16, 2014

I scheduled this hotel the day before my flight out of Costa Rica, which is a great way to begin and end a trip. Car rental place brings you here and the hotel shuttle takes you to the airport. I will use it on my next trip for both arrival and departing. Clean, reasonable, comfortable, and they have hot water... More 

Helpful?
2 Thank Katy0701
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for all your grear comments. We are greatful that you had enjoy your stay with us. Cleaness and service is what we always try to improve daily. Hope to see you soon. Regards More 

Grapevine, TX
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 5, 2014

We are not usually particular, but had to pay $200 just to cancel our reservations and get the man to open the locked gate. Rooms and beds looked like an old asylum ward. Dirty curtains were blowing out the windows.

Helpful?
Thank TexasSharon
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, We are sorry of your disappointment as a client. But the things you wrote are false information. If you see cleanliness and service are the points in which we make our best. Your situation was that you want a Casino inside the hotel, but we don't have a Casino in the hotel. According to our cancellation policies cancelations... More 

Quispamsis, Canada
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 10, 2014

Ricardo and the staff are very welcoming and hospitable. Airport pickup was very much appreciated after a long day of travel. The hotel is close to the airport but not so close. I passed many that would have been noisy. This was a nice quiet hotel to rest before and after air travel. The family restaurant recommended down the street... More 

Helpful?
2 Thank 23Rick
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for all your great comments and the great score you gave us. Your lovely comments keeps us motivated to keep working the way we are doing it and even improving some of them. We would love to have you here again, always welcome at Santa Maria Inn. Best Regards, Ricardo Varela. More 

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