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Hotel Robledal

Certificate of Excellence
400 Oeste de la Iglesia de El Roble, Alajuela 20104, Costa Rica
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1 room 1 guest
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Hotel Robledal
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217 Reviews from our TripAdvisor Community

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Traveler rating
    144
    53
    10
    7
    3
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68
80
10
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Started and ended a visit to Costa Rica at this family owned hotel and enjoyed every moment of it. Hotel staff picked us up at the airport and delivered us back to it at the end of our trip, a service that is included. Nice spacious rooms that were clean and comfortable, and with working wifi. Outstanding staff! This was... More 

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Oakdale, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

our room was perfect. The staff are very friendly, courteous and go above and beyond to be helpful. Breakfast was amazing! They pick you up from the airport and bring you back. I had trouble exchanging money at the airport so they helped get money exchanged at the hotel.

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Seattle
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I have been traveling to Costa Rica for 8 years. We have stayed at Hotel Robledal 5 times in our travels. The hotel is family owned and run by the most professional, delightful family !! It's obvious by the way you are treated that they take pride in excellent customer service. There is a restaurant on site... More 

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Winterthur, Switzerland
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Robledal at the beginning and the end of my trip to Costa Rica. The room was clean, wifi worked very well. The staff was helpful and friendly, the garden and pool clean and well maintained. The food in the restaurant was good, too. Only small thing: It would be good to decalcify the shower once, taking... More 

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tellysurf
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The reasons you should stay at Hotel Robledal are for the kind, professional staff, the tranquility of the courtyard, the free shuttle, and the over all peace of mind the facilities and employees provide. The rooms are simple, but clean and comfortable. Free wi-fi is available. Hotel Robledal was the perfect place to relax after a tense arrival in Costa... More 

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Woodbury, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have traveled to Costa Rica three times now - each time staying at the Hotel Robledal and enjoying a fantastic stay and excellent service! I have stayed at a few other hotels in Costa Rica when I have been traveling in other parts of the country, but Hotel Robledal is by far the best. The Hotel has a quaint... More 

Was this review helpful? Yes 3
Woodbury, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We recently stayed at the Hotel Robledal with a group from our church. The hotel staff was very friendly and went out of their way to accommodate all of our needs. Our flight arrived late at night and they were waiting for us at the airport. Our family of 5 needed to stay in 2 rooms, but we were informed... More 

Was this review helpful? Yes 2
Woodbury, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I'm a leader of a church mission group, and I have enjoyed working with the staff and staying at the Hotel Robledal each of the six trips I've led. This family-owned-and-operated hotel is extremely friendly and accommodating to our large group. The room arrangements were easy to make for our group of seventeen people. They helped to arrange tours, provided... More 

Was this review helpful? Yes 1
Woodbury, Minnesota
Level Contributor
114 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed July 20, 2015

On TripAdvisor, I have written close to 100 reviews. I do not take writing poor reviews lightly and I feel bad writing a bad review for this place because the majority of people working here are excellent in their customer service skills and it is a family run hotel which I like to support. In fact,I tipped one brother well... More 

Was this review helpful? Yes 1
Robledal_Manager, Owner at Hotel Robledal, responded to this review

One of the good advantages of Tripadvisor is the feedback that it provides to businesses. We use this feedback from our guests and find a way to improve our service. Unfortunately in this case it seems the review is directed more to a member of our staff than the overall hotel facilities and staff service, which this guest have qualify... More 

Jupiter, Florida
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 20, 2015

We had a morning departure so stayed here for one night prior following our week in Tamarindo. Rooms were clean and adequate for a short stay (beds not really comfortable). Absolutely loved meeting Robledal brothers who all work on the property. Emanuel, in particular, was so entertaining to share stories with...a very warm and friendly place!

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