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Holiday Inn Express San Jose Airport

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1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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1 room 1 guest
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Holiday Inn Express San Jose Airport
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515 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express San Jose Airport
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Michigan
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 10, 2012

I have not stayed at a Holiday Inn for a number of years, and the inns have always been in the USA so I had low expectations going to this one. What an amazing surprise! The young man at the reception desk was amazingly gracious. I thought I stumbled in to a VIP hotel by error. There was self serve... More 

Was this review helpful? Yes 1
NYC
Level Contributor
1 review
5 of 5 stars Reviewed May 9, 2012

Arrived on evening flight and took shuttle (5 minutes) directly to hotel. Free international phone calls, wifi and internet service. Very good breakfast included in morning and then took shuttle back to airport after spending several hours in the outdoor pool. An excellent bargain and a great facility.

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Southbridge, Massachusetts
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 8, 2012

We stayed in Jaco, but had an early flight out so had one night here before we left at 4:30 the next morning. The staff was friendly and helpful. They have constant shuttles all night long. It's very close to the airport. And you can walk to Alamo rental place to drop your car off. The room was small, but... More 

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Halifax, Canada
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 3, 2012

I think my title sums it up. Pretty good breakfast in the mornings with eggs/protein choices which you seldom see in free breakfast offers. Rooms are very comfortable. Good value. Better option than nearby Hampton Hotel, just because its a bit less per night. Would stay in either though.Holiday Inn's pool is nicer and sunnier.

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escondido
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 26, 2012

Our stay at the Holiday Inn was a wonderful treat before we left the country. Staff was friendly and helpful. Room was big and nice. A clean hot shower. The bed was so soft and comfortable. Firm _and_ soft pillows! I was in heaven. The breakfast buffet is wonderful, although the "Breakfast-to-go" leaves a lot to be desired-It was quite... More 

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Newark, Delaware
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 26, 2012

We've stayed there twice in the last six months. Both times the room was clean, good beds, nice breakfast and friendly staff. We use it as a jumping off point for our Costa Rican adventures since our flights usually get in too late in the day to start out and getting a decent night's sleep helps. Some people might be... More 

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Atlanta, Georgia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 24, 2012

Try to stay at the Hampton Inn next door if you absolutely have to stay near the airport. it is much newer, cheaper, beds are more comfortable and the free breakfast is better. this hotel is acceptable and has the standard comforts of a Holiday Inn express off an Interstate in the USA. The Pirates Bar/ Fiesta Casino/Dennys across the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear RockyTop08, Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve. Katie J Case Manager IHGCare More 

New Forest ,UK
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 20, 2012

We've just got back from a three week holiday in Costa Rica that began and ended at the Holiday Inn Express. Arriving at the airport early in the evening we walked out of arrivals and a transfer bus was waiting outside the terminal. 15 Mins from the baggage carousel to hotel reception was just what we needed after a long... More 

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East Patchogue, New York
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 19, 2012

Clean and nice, close to rental car area. Denny's is in the parking lot too.

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oregon
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 13, 2012

We had a room reservation and arrived there in the evening after a long flight looking forward to a nice and relaxing start to our vacation in Costa Rica. The first thing we saw was an overcrowded and noisy reception (Costa Rican banquet or something like that!). When we wanted to check in the manager approached us and said that... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear granite64, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Thank you, Katie J IHGCare More 

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