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All 30 Alajuela hotels

Holiday Inn Express San Jose Airport

3.0 of 5 Hotel   |   1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Ranked #9 of 30 hotels in Alajuela
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Giunkina1
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389 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is in a perfect position, 10 minutes drive from the San José international airports. No taxi is necessary since a free of charge shuttle brings you to the airport when you need it. The rooms are big and confortables. The bathroom was not really clean but the rest of the room and the hotel was really clean so... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Giunkina 1, thank you for posting your comments, we really appreciate them. Everytime we have the bliss of learning how much our guests liked staying with us due to all our benefits such as the very comfortable accommodations we offer, our services that are always making or guests stay easier and more satisfying and our very convenient location (we... More

Mission Viejo, California
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here the night before I left Costa Rica. After not having internet and warm showers for 17 days this was a great transition back to US standards. The hotel is clean, the staff friendly and rooms were large. THere is a scale in the lobby so you can weigh your luggage. There is also a monitor so you... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear msilverbeemer, thank you for sharing such a thorough review. We are more than happy to learn how much you liked and appreciated everything our hotel had to offer you while you stayed ith us and went back to your home. Making our guests have all the comforts they need and deserve is what we are all about, and knowing... More

Crown Point, Indiana
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night at the end of our trip before departing for the US. The hotel was a very nice version of a US Holiday Inn Express. Our room was on the first floor and was very quiet. Everything worked. The manager was extremely helpful to us in obtaining the completed documents for the exit fees so... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Geezerette46307, thank you so much for sharing such a fantastic review. Making or guests feel completely comfortable, and satisfied is what we are all about, that is why we are proud to be the Holiday Inn Express San Jose Airport. It makes us very happy to learn how much you liked our premises and our services and how convenient... More

USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here the night before our departure. It's great for that purpose - with a free airport shuttle and the ability to pay your airport departure tax in the hotel lobby. It's a good transition back to American life if you've been in Costa Rica for a vacation, especially if you've been living without a/c and cable for a... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Rach460, we really appreciate your comments about your stay with us. We are very happy that you enjoyed your stay with us so much and found our entire personnel so efficient and corteous. we are also glad to learn that you were able to get all rest and sleep you needed and that you found our services so great... More

Vienna, Austria
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a convenient option to use as a base before or after a Costa Rican adventure, though I would not recommend the hotel (or the area in general) to anyone for any other reason than that. Proximity to the airport makes it a good option. The shuttle service worked well - once we figured out where to call them... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Kelly D, we really appreciate the time you took to write and share your comments. It is very rewarding knowing how much yo were able to rest during your stay and how convenient you found our location. Offering our guests not only high quality accommodations but also the best services, along with an incredible staff assures our guests how... More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the people is really friendly and the hotel is really good. also the breakfast was really good as well, everything was excellent. my family and I stay just for one night and is excellent, because they have complementary international calls. I really like it.

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear cat981, thank you for writing such a wonderful review. We are a hotel whose outmost desire is to make each and every one of our guests have a very comfortable stay, full of relaxation and rest for their total satisfaction. Knowing that we did accomplish this with you and your family makes us very happy because we are always... More

Cincinnati
Top Contributor
98 reviews 98 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife, son, and I stayed at this motel twice during our recent vacation in Costa Rica. The rooms were clean and quiet after about 9:00 pm when the infrequent takeoffs and landings seem to end. It is perfectly located for those with late arrivals and/or early morning departures. They provide an airport shuttle and if you contact them prior... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear CincinnatiVictor, thank you very much for sharing such a detailed review about your stay with us. We are very proud to to have you and your family with us not once, but twice during your vacation, making us your hotel of choice. We are a hotel that really does everything we can in order to exceed our guests´ expectations... More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in San Jose over night before flying to Tambor, this hotel was very clean and the staff was extremely helpful in offering advice for dinner and how to get around and back to the Airport the next morning. They also provide a very nice breakfast that was very fresh. We would stay again if we return.

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Gary B, thank you for sharing such an awesome review. Making our guests happy and satisfied is what we are all about that is why our guests´ comfort and well being is our outmost desire and we really do srtrive for it by providing them with very comfortable accommodations, convenient services and a great staff who are always doing... More

Los Angeles
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 23, 2014

I was in San Jose in May for a night and needed to stay close to the airport for a connecting next day flight, so I made an online reservation with this hotel. Unfortunately, I got a cab driver who did not speak English and my Spanish was poor. He did not know where the Holiday Inn was and after... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear JARidle, we really appreciate our guests reviews because they not only inform us about how they see and feel about our hotel and its services and makes us see what we can do to improve every day to make our guests happy and satisfied, also it lets us clarify and explain certain policies and positions of the hotel. As... More

Kelowna, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed here because we needed to be at the airport by 5 am. We arrived early and they stored our luggage. The pool was outside and a bit cool. We paid our exit tax here, although it was an extra $4 each. They didn't tell us to fill in the back of it which would have been helpful, because... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Oktravelclub, thank you for taking the time to share your review. Making our guests have everything they need besides providing them with very comfortable accommodations and great services is what we are all about. There is nothing we like more than to make our guests´ travels much easier and hassle free, tthat is why we offer so many perks... More

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Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Family Hotel in Alajuela #8 Romantic Hotel in Alajuela
Hotel Class
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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