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Holiday Inn Express San Jose Airport

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1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Holiday Inn Express San Jose Airport
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487 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ruckersville, Virginia, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed today NEW

Stayed here for our last night- typical HI Express- just like in the US. All the HI express amenities and a very helpful staff. Only minutes from the airport by free shuttle. EXCELLENT place to end a trip!

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1 review
5 of 5 stars Reviewed yesterday NEW

Perfect place to stay upon arrival or flying home. The accommodations are very comfortable, and breakfast is delicious with both Costa Rican and American options. Very convenient to pay departure tax at hotel before getting to the airport, this is a huge timesaver. Mauricio and Selena were very friendly and helpful! Highly recommended.

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Toronto, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here the night before our departure from San jose. The hotel is super close to the airport and very conveniently located. A small casino nearby and Rosti Pollo's restaurant for a yummy chicken dinner. The hotel staff were very well trained and extremely professional offering smooth check in/out. The hotel offers Long distance call package which is very... More 

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Chaska, Minnesota
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel has very nice rooms and a very comfortable bed. Its close to the airport, theg have 24hour shuttle to the airport. You can also take care of your exit tax there for a small fee. This is veryvnice to take care of first. They gave us a brown bag breakfast since we had to leave before the continental... More 

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Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear MCaughron, thank you for posting your marvelous review. We are delighted that your stay with us was so great and that you found our accommodations so comfortable and nice and our services so good and helpful such as being able to have our guests pay for their airport's departure tax, our free 24 hour shuttle transportation to and from... More 

Tamarindo, Costa Rica
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is an excellent hotel for exit from and entry into SJ. They have an outstanding staff, geared toward satisfying guest requests as well as a very reasonable car storage policy. We (my family and I ) have used this hotel for a number of trips out of SJ. The hotel is clean and appropriately appointed for its badging and... More 

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Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Sea2believe, thank you for sharing such awesome comments about our hotel. We are completely elated to know that you and your family are already members of our extended global family since you all have stayed with us many times before, which means that we are doing everything as it is meant to be, making all of our guests feel... More 

California
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a Great experience. the staff was friendly and the room was clean and very quite considering it was so close to the Air Port. I would like to also give a shout out too a WONDERFUL young lady Name. Leidy Hcevedo. She was so kind and patient with us at customer service, My Sister wanted to buy a... More 

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Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear rosalind436, thank you so much for your amazing comments, we really do appreciate them. We are totally overjoyed that your experience with us was so wonderful because we are a hotel that is completely committed in making each of our guests feel totally satisfied with everything we offer and provide. Our hotel is all about our guests' comfort and... More 

Las Terrenas, Dominican Republic
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We choose this hotel, because we arrived very late at the airport. They had a free shuttle which was very convenient, It is close to the airport so only a short drive. The rooms are decent and clean. The breakfast is okay. They have a pool we didnt use but it looked clean. Reception people very friendly too. Overall a... More 

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Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear RainbowNine, thanks for your very nice comments. It is always our priority to provide our guests with the best and most convenient services (like our 24 hour free shuttle service to and from the airport, our complimentary breakfast and the free wifi among others) and the most comfortable accommodations to make their stay with us a very relaxing and... More 

Puerto Viejo de Talamanca, LIMON
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

They should rename this to the "In-Transit" Inn" because there is no "Holiday" about it. If all you want is a comfortable bed and a clean safe hotel and do not mind paying $130.00 for it, this will do. I live in Costa Rica and know how wonderful the people and places here (not near the airport) are for much... More 

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

     Dear RiverheadResearch,  we always appreciate our guests'  comments because they are very good sources of feedback for us because we learn exactly how they feel about our hotel and its services and they also provide us with insight on what we can do to continue improving on a daily basis for their complete satisfaction.  We are very sorry... More 

Merritt Island
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the best place to stay when you are flying in or out of San Jose and need a room close to the airport. The price is right at about $100; the beds are comfy; calls to the U.S. are free; and the breakfast is delicious (and included). They also have a great little gift shop that has more... More 

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Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear cocobch, thank you so much for posting your fabulous review. Just knowing that you think that our hotel is the best place to stay makes us feel very proud and elated since that is exactly what we are always striving for and it is our reason of being. We always want our guests to have the highest quality of... More 

San Salvador, El Salvador
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is really close to the airport, and the shuttle was on time. Because we left before the included breakfast, they gave us a to-go breakfast (an additional dollar or so) to take with us, which is really nice when you're leaving super early. The pool was a nice place to hang out for the afternoon, and there is... More 

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear 12MegCC, thanks for taking the time to write and share your nice comments. It is very rewarding to know how convenient our guests find our hotel's location (we are less than a mile away from the airport and just across our parking lot from several car rentals, some restaurants and a casino) and how much the like and find... More 

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