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All 30 Alajuela hotels

Holiday Inn Express San Jose Airport

3.0 of 5 Hotel   |   1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Ranked #9 of 30 Hotels in Alajuela
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
milkie87 Hilversum, The Netherlands
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400 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hilversum, The Netherlands
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at this hotel. The hotel clerk at the front desk was very friendly, which makes you feel welcome. The rooms were nice too. The only thing we're definitely not happy about, is the shop in the hotel. We bought there a lot of - in our opinion very expensive - postcards. They offered a service to... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear milkie87, thank you for sharing your comments since they are very important for us here at the hotel because they serve us as tools and feedback from our guests to see in which areas we need to improve for our guests´ complete satisfaction. We are very glad to know that you really liked our hotel and how our personnel... More

Honolulu, Hawaii
Top Contributor
55 reviews 55 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Because the hotel shuttle runs 24 hours and there is a 24 hour Denny's just a 1 minute walk from the lobby, this is the perfect place to stay the night prior you departing flight. You can have a good breakfast just before you catch the shuttle to the airport. The shuttle takes about 3 to five minutes and it... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear coachpate, thank you for sharing such a wonderful review. We are very happy to learn how much you liked and enjoyed staying in our hotel, specially with all the conveniences we offer and our great location. Eventhough everything you wrote about our conveniences are very true, you also have to take into account that by being less than a... More

Amarillo, Texas
Top Contributor
60 reviews 60 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived here at the hotel just after our plane arrived here in San Jose last night. The front desk clerk was all smiles and very friendly, even helping me out a bit with my minimal Spanish. We were immediately checked in to our room with absolutely no issues at all. The hotel is located very close to the airport... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Johnny Taylor, thank you for writing such a thorough review about your stay with us. It is wonderful knowing that you are already a part of our extended global family since this is not the first time you have stayed with us. It makes us very proud that everytime you visit the country you make us your hotel of... More

Ticino
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A last night here was a must have for us as we were heading back home on an early flight (7 AM) from San Jose airport. As there is the need to be at least two hours in advance at the check-in our last "night" in the country would have been a short one. No reason to have it shorter... More

Was this review helpful? Yes 2
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Sekok, thank you very much for writing such nice comments. It is always very rewarding to know how convenient and comfortable we are to our guests. Convenient because we have an amazing location which is less than a mile away from the airport, and just across our parking lot from several car rentals (so our guests can immediately return... More

1 review
5 of 5 stars Reviewed 4 weeks ago

After flying for hours, to spend the first night in Costa Rica at this Holiday Inn Express, my first impression of Costa Rica was a positive one. The shuttle took only a few minutes to go from the airport to the hotel and the staff welcomed me with smiles and a very quick and professional check in. The room was... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Ron P, thank you for writing and sharing such a through review. We are honored to have given you such a great first impression not only of our hotel but also of our country. We are a hotel who thrives on our guests´ comfort, satisfaction and happiness, that is why our staff is always one step ahead in providing... More

Bocas del Toro Province, Panama
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Inn because of its proximity to the airport. Reasonable price and clean rooms but most important they had 24 hr airport shuttle service. Since we were leaving on an early flight before breakfast they packed a nice snack for us to take. We will be staying there on our return trip in November.

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear John G, thank you for sharing your comments about your stay in our hotel. It is wonderful to find out that you plan to keep staying with us everytime you visit the country, and by knowing that, we are sure we did a great job making you feel welcome, comfortable and satisfied with our accommodations, our services, our location... More

Groningen Province, The Netherlands
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 13, 2014

We booked this place on our arrival night. Very close to the airport. We got a very friendly welcome and went straight to bed. Large rooms, fast A/C, only the beds could be more comfortable. Though noisy from in and outgoing airplanes, we slept well after our long journey. The breakfast served was very nice with a lot of choice... More

Was this review helpful? Yes 2
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Robbin H, thank you for posting your terrific comments. Everytime our guests write about how attentive and friendly our staff is, it makes us feel very proud because besides providing our guests with great accommodations and very helpful and convenient services , we also want them to feel very welcome and surrounded by a warm and friendly atmosphere. Eventhough... More

Strathmore, Canada
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 10, 2014

I have lost count of the number of stays I have had here.... It has always been clean, accommodating & welcoming. If you want to be close to the airport.... You can't get any closer !! They have a shuttle for pickup and drop off . Continental breakfast is great; if you're flight leaves before 6 they supply a bagged... More

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Helen L, thank you so much for such an inspiring review and for coming on our defense regarding another review. We are honored to learn that you are part of our international extended family (to say the least, because with 30 plus stays you are already a part of the hotel itself). By reading your review, we have surely... More

San Jose, Costa Rica
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 5, 2014

Had to travel to the surrounding area, where most manufacturing plants are located to follow up on some clients and this hotel made my day. Very close to the airport, when I say "close" I mean really close; although is not as if you could walk to the hotel (there's a major highway you would have to cross), a convenient... More

Was this review helpful? Yes 2
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Diego S, we really appreciate your terrific review. It is very rewarding knowing how much you liked all the different benefits our hotel offers such as our very convenient location ( we are less than a mile away from the airport, just across our parking lot from several well known car rentals, a couple of restaurants, a casino, and... More

Memphis, Tennessee
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2014

This hotel is fairly nice and is in a great position for overnight stays before or after your visit to Costa Rica. However, beware of bed bugs. We spent 9 days in Costa Rica without a single bite from even a mosquito. We stayed here the night before we left, and we found we were eaten up with bed bug... More

Was this review helpful? Yes 2
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear TJmemphis, thank you for sharing your review, We really appreciate our guests´reviews because they are a very important tool for us since they serve us as feedback for learning how our guests feel about the hotel, its services and everything we provide in order for them to have a great stay, a stay that is totally satisfactory and comfortable,... More

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Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela

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