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Holiday Inn Express San Jose Airport

3.0 of 5 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Certificate of Excellence 2014
Holiday Inn Express San Jose Airport
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Holiday Inn Express San Jose Airport
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444 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Standard Holiday Inn Express. Clean and modern. Free shuttles to and from the airport and car rentals. Breakfast has the usual choices and is more than sufficient for a quick start to the day. Very convenient to the airport. HIE provides a discount coupon to Denny's. The front desk will process the exit permit for $29 USD and saves waiting... More 

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at a few of the airport hotels now and this one is a good option. Like the Hampton inn just next door, the hotel is a little dated and the rooms are just a tad musty (from the a/c units I think). But the Holiday inn has a very good breakfast selection which I enjoyed. Service was... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear PuraVida36, thanks for sharing your commnets. We are very happy to learn how satisfied you were with our hotel and its services besides our very convenient location (we are less than a mile away from the airport and just a few steps away from a couple of restaurants, several car rentals and a casino). We are a hotel whose... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel twice in one week,once when we arrived and then the night before we left. It is extremely well priced, clean and comfortable. The free shuttle was very convenient. It was so nice to find free coffee, tea and cold water 24 hrs a day. When we arrived in Monteverde, my husband realized that he had... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear estherandco, thank you for posting your amazing comments about your experiences in our hotel. It is very nice learning that you were with us not once but twice during your visit. For our entire staff, being able to help and serve our guests is not only a job but a pleasure because we really gloat watching them leave our... More 

Grimes, Iowa
Top Contributor
128 reviews 128 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at both the Holiday Inn Express and Hampton Inn near the San Jose airport. They actually use the same airport shuttle. First thing, when you walk out of the airport you are inundated by a crowd of people offering you a taxi ride. Cross the road were the shuttles stop on the left side. The shuttle has both... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear tm212, we really appreciate your delightful comments. It is very rewarding when our guests feel so at ease and completely comfortable with our accommodations and services because we really do thrive on their total satisfaction and well being. We feel honored to know that you will definitely visit us again. Thank you for making us your hotel of choice.... More 

Clarkston, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is perfect for arrivals and departures. Convenient, clean, well-maintained, and with all the services. There is a Denny's just two minutes away; the shuttle runs very quickly and reliably. Rooms were to first-world standards. Good value. We will definitely use on our trips to and from Costa Rica.

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Edward S, thank you so much for sharing your review. It makes us very pleased to learn how convenient and comfortable you found our hotel, not only for our great location (less than a mile away from the airport but also across the parking lot from several car rentals, some restaurants and a casino) but also because of our... More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at night , so it was great option to arrive to the hotel by shuttle The hotel is nice , clean with very friendly staff We came here on our last as well. The breakfast is good Good choice for the first and the last night of you C.R. Trip Enjoy !

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Igor_Zubkov, thank you so much for posting such awesome comments. We are very happy to find out that you did not stay with us one time during your visit to the country but instead you stayed two times, making it plainly clear that you were beyond satisfied with our very comfortable accommodations, our great services and our very convenient... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was helpful and polite. We had a room with a queen bed. It was clean and airy. There are a couple of places nearby to eat within walking distance. The free breakfast was awesome. Not your run of the mill packaged foods. Fresh and Costa Rican as well as some US staples.

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Seaandmtn, we really appreciate your amazing review about your experience with us. We are beyond happy to find out how much you liked staying with us, not only because of our super comfortable accommodations, our great services and our very convenient location (we are less than a mile away from the airport) but also because of our great staff... More 

Spokane, Washington, United States
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on our first night in Costa Rica last year, so when we came back this year, we chose to stay here again. Free airport shuttle is great. The breakfast is delicious with a lot of different choices and good coffee. Nice, clean, comfortable rooms. The staff is friendly and helpful. We enjoy staying here and will return again... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Lydia B, thank you for sharing your wonderful review. It makes us very happy to learn that you are already a part of our extended global family since this is not the first time you have stayed with us. We really did accomplished our goal because you liked us so much the first time you visited that you stayed... More 

dzebelman@gmail.com
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WE stayed here in January when we first arrived in San Jose and at the very end of our stay 16 days later. This hotel delivers. It has everything that it promises: free internet, buffet breakfast, free shuttles to and from the airport as well as to a nearby commercial center for restaurants. The pool is not heated and was... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear loisz, thank you for your very nice comments about our hotel and its services. Besides making our guests have all the comfort and satisfaction we can provide, we also want to make sure that they know that we always keep our promises and that we guarantee that they are definitely going to enjoy their stay with us. We provide... More 

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed two separate nights, and I can truely say--this is a wonderful hotel, the front desk is friendly and very helpful. The room clean and restraurants are within walking distance. The free shuttle bus is great from the airport. I have been looking for a centrally located hotel with a hot breakfast, friendly staff--and I found it. Grey Line rep... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear 734jan, thank you for taking the time mto write and share your delightful review. We are thrilled to have you as part of our extended global family because that means that since you´re going to keep on staying with us on your future trips, that you´re completely satisfied with our accommodations, services and location. We are the ones fortunate... More 

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Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela
Hotel Style:
#6 Business Hotel in Alajuela
#6 Romantic Hotel in Alajuela
#8 Family Hotel in Alajuela

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