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Holiday Inn Express San Jose Airport

3.0 of 5 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Certificate of Excellence 2014
Holiday Inn Express San Jose Airport
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Holiday Inn Express San Jose Airport
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429 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed two separate nights, and I can truely say--this is a wonderful hotel, the front desk is friendly and very helpful. The room clean and restraurants are within walking distance. The free shuttle bus is great from the airport. I have been looking for a centrally located hotel with a hot breakfast, friendly staff--and I found it. Grey Line rep... More 

Was this review helpful? Yes
Saint Cloud, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice efficient shuttle service to the Airport. Great for early morning flights out of Costa Rica. We experienced friendly and helpful staff. There are numerous restaurants, all within walking distance from the hotel. There is a casino just across the street from the hotel where you may, if you choose, enjoy a reasonable priced cocktail. The in room wifi was... More 

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Richard H, thank you for posting your comments about your stay with us, we really appreciate it. We are very happy that our location was so convenient for you since we are less than a mile away from the airport and just across our parking lot from several car rentals, some restaurants and a casino. We regret to learn... More 

Brighton, United Kingdom
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our two separate nights at the hotel - first night in CR when we flew in from Houston at 11.00pm and our last night in CR when we wanted to relax before our long flight back to London. It was a very good decision to use this HIE. Everything very good - breakfast, friendliness of charming staff, close... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear chriswilliams186273, thank you for taking the time to write and share such a thorough and charming comments about your experience in our hotel. You are very right, there is nothing we care more about than the well being and comfort of our guests so we really do everything we can to guarantee that they all leave feeling completely satisfied... More 

Brussels, Belgium
Top Contributor
196 reviews 196 reviews
74 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

There are two airports in San Jose Costa Rica that call themselves international. Most European flights arrive at the airport in Alajuela. This hotel is very conveniant for the late arrivals and early departures. The hotel is specialised in this kind of travellers. There is a frequent free shuttle to cover the 1 km from the arrival building to the... More 

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear BrusselsGlobetrotter, thank you for sharing your comments. It makes us very happy to know how convenient our location was for you, not only because we are less than a mile away from the airport, but also because we are just across our parking lot from some restaurants and a casino. Our outmost desire is to make our guests have... More 

Warsaw, Poland
Contributor
15 reviews 15 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good option if you fly in late and fly out early which we did. Stayed in the property for two nights. Spacious rooms cleaned properly, very comfortable big bed. If you are hungry there are food options nearby, 10 meteres from the hotel to be exact. There is also a Pool if you fancy for a swim. Good value... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear adam11111, thank you for posting such nice comments about your stay with us. We are beyond delighted that you found our hotel so convenient (being less than a mile away from the airport and just across our parking lot from a couple of restaurants, several car rentals and a casino), so comfortable (with very comfortable and clean accommodations) and... More 

Excelsior, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First off, we were able to check into our room in the a.m., which was so welcoming. Second, the staff is terrific and we were able to pay our departure tax, saving us waiting in a long line at the airport. Third, the room was modern, clean, and comfortable, complete with a night light in the bathroom. There is t.v.... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Tina V, thank you for posting such fabulous comments about your stay in our hotel. It is always wonderful when we learn how our guests´ stays are perfect, beyond any hassle or problem because that is exactly one of the things that we strive for. By providing them with the highest quality of accommodations, ammenities, services and staff, we... More 

Ann Arbor, Michigan
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were a family of 10 coming from 4 locations in the US. Our original reservation at Condo Portofina turned out not to exist and we had 8 people coming in at 9 PM on different planes. At 4 in the afternoon, Customer Relations Mgr. Juan Hidalgo found rooms for us at the Best Western, and assured us that the... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear So Very Helpful, we really appreciate your kind words. Making our guests feel completely comfortable and satisfied is what we are always striving for, and we can assure you that our entire staff is totally committed to provide and help our guests in any way they can so that they can know that they can always depend on us... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel twice now while flying into or out of San Jose Airport. Excellent front desk service/help and the rooms are extremely clean and quite nice. The hotel is across the way from a Denny's and Casino and we have tried both these options for food & drinks. You can also purchase your airport departure tax... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Berginator, thank you so much for writing such an awesome review. We are very happy to know that you stayed with us not once but twice during your trip, meaning that you were quiete pleased with our hotel and its services. We thrive on our guests´ satisfaction so we always make it our priority to provide them with everything... More 

Balsall Common, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I guess Holiday Inn Expresses are the same everywhere - boring and rather basic looking. When compared to the alternatives in the area, this hotel faired poorly. The wifi was slow, I was awoken at 4-5am by lots of slamming doors in adjacent rooms and by aircraft noise (so it's close to the airport for convenience, but too close not... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Ben R, thank you for your comments, we really appreciate our guests´ feedback because it lets us see how we are being perceived and what we can do to make our guests feel completely comfortable and satisfied on a daily basis. As you could see, we are an airport express hotel whose outmost desire is to provide our guests... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Holiday Inn Express is much like the other Holiday Inn Express locations that I've stayed in, and this is a good thing. It's nice to know what to expect from a chain hotel. We spent precious little time here -- we had a short night's sleep sandwiched between a late night flight and an earlier ground transport pick-up. We... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear teachertraveler1961, thank you for sharing and writing your comments. It is terrific to learn that we didn´t disappointed you during your stay since you already knew the type of professional brand name hotel that we are. We are very glad to know how pleased you were with our services such as the complimentary breakfast, the free 24 hour shuttle... More 

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Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela
Hotel Style:
#6 Business Hotel in Alajuela
#7 Romantic Hotel in Alajuela
#8 Family Hotel in Alajuela

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