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All 30 Alajuela hotels

Holiday Inn Express San Jose Airport

3.0 of 5 Hotel   |   1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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85%
Ranked #9 of 30 hotels in Alajuela
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Geezerette46307 Crown Point, Indiana
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386 people have reviewed this hotel

Traveler rating
    165
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Crown Point, Indiana
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night at the end of our trip before departing for the US. The hotel was a very nice version of a US Holiday Inn Express. Our room was on the first floor and was very quiet. Everything worked. The manager was extremely helpful to us in obtaining the completed documents for the exit fees so... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Geezerette46307, thank you so much for sharing such a fantastic review. Making or guests feel completely comfortable, and satisfied is what we are all about, that is why we are proud to be the Holiday Inn Express San Jose Airport. It makes us very happy to learn how much you liked our premises and our services and how convenient... More

USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed here the night before our departure. It's great for that purpose - with a free airport shuttle and the ability to pay your airport departure tax in the hotel lobby. It's a good transition back to American life if you've been in Costa Rica for a vacation, especially if you've been living without a/c and cable for a... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Rach460, we really appreciate your comments about your stay with us. We are very happy that you enjoyed your stay with us so much and found our entire personnel so efficient and corteous. we are also glad to learn that you were able to get all rest and sleep you needed and that you found our services so great... More

Vienna, Austria
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a convenient option to use as a base before or after a Costa Rican adventure, though I would not recommend the hotel (or the area in general) to anyone for any other reason than that. Proximity to the airport makes it a good option. The shuttle service worked well - once we figured out where to call them... More

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

the people is really friendly and the hotel is really good. also the breakfast was really good as well, everything was excellent. my family and I stay just for one night and is excellent, because they have complementary international calls. I really like it.

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear cat981, thank you for writing such a wonderful review. We are a hotel whose outmost desire is to make each and every one of our guests have a very comfortable stay, full of relaxation and rest for their total satisfaction. Knowing that we did accomplish this with you and your family makes us very happy because we are always... More

Cincinnati
Top Contributor
98 reviews 98 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife, son, and I stayed at this motel twice during our recent vacation in Costa Rica. The rooms were clean and quiet after about 9:00 pm when the infrequent takeoffs and landings seem to end. It is perfectly located for those with late arrivals and/or early morning departures. They provide an airport shuttle and if you contact them prior... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear CincinnatiVictor, thank you very much for sharing such a detailed review about your stay with us. We are very proud to to have you and your family with us not once, but twice during your vacation, making us your hotel of choice. We are a hotel that really does everything we can in order to exceed our guests´ expectations... More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in San Jose over night before flying to Tambor, this hotel was very clean and the staff was extremely helpful in offering advice for dinner and how to get around and back to the Airport the next morning. They also provide a very nice breakfast that was very fresh. We would stay again if we return.

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Gary B, thank you for sharing such an awesome review. Making our guests happy and satisfied is what we are all about that is why our guests´ comfort and well being is our outmost desire and we really do srtrive for it by providing them with very comfortable accommodations, convenient services and a great staff who are always doing... More

Los Angeles
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was in San Jose in May for a night and needed to stay close to the airport for a connecting next day flight, so I made an online reservation with this hotel. Unfortunately, I got a cab driver who did not speak English and my Spanish was poor. He did not know where the Holiday Inn was and after... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear JARidle, we really appreciate our guests reviews because they not only inform us about how they see and feel about our hotel and its services and makes us see what we can do to improve every day to make our guests happy and satisfied, also it lets us clarify and explain certain policies and positions of the hotel. As... More

Kelowna, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here because we needed to be at the airport by 5 am. We arrived early and they stored our luggage. The pool was outside and a bit cool. We paid our exit tax here, although it was an extra $4 each. They didn't tell us to fill in the back of it which would have been helpful, because... More

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Oktravelclub, thank you for taking the time to share your review. Making our guests have everything they need besides providing them with very comfortable accommodations and great services is what we are all about. There is nothing we like more than to make our guests´ travels much easier and hassle free, tthat is why we offer so many perks... More

Omaha, Nebraska
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Super service, quality rooms, very clean, and the perfect location. The complimentary breakfast was very good, and a great start to the day. We were totally impressed by the staff. There was a surprise birthday singing for my wife from all the staff, and that was very cool. Just ask, and you will receive great info and tips for a... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Paul M, thank you for writing and sharing your wonderful review about you and your wife´s stay with us. We really want to thank you for seeing us as your vacation´s home base because there is nothing we want more than to be your home away from home where you and your family can be sure that you are... More

Oshawa, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

We were looking for a place to stay close to the airport, and close to return our rental car. The Manager Sandro F. was very helpful in giving us directions to return the car. They had the forms there so we were able to pay the exit tax and avoid lines at the airport. The rooms were clean, the breakfast... More

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Webetrippingallover, thank you so much for posting such wonderful comments. It is always very gratifying for us to know how much our guests like and enjoy our hotel and all the services we provide such as being able to pay for the airport´s exit tax right here at the hotel so all the long lines at the airport can... More

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Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Family Hotel in Alajuela #8 Romantic Hotel in Alajuela
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Number of rooms
100

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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