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Holiday Inn Express San Jose Airport

#10 of 30 Hotels in Alajuela
Certificate of Excellence
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1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Holiday Inn Express San Jose Airport
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461 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

chose this hotel for airport shuffle. When you arrive it's worth phoning them to let them know you've arrived. Next dat very easy from hotel. Restaurants etc next door not great but this is a transit hotel. Fine for moi.

Was this review helpful? Yes 1
Ottawa, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our flight arrived late at night so it was nice to have a hotel shuttle pick us up and drive us to the hotel, a stone's throw away from the airport. The room was comfortable and just what we weary worn-out travellers needed. The hotel lobby is large and well appointed. A comfortable place to relax between check-out and time... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

As first time travelers to a new country, the Holiday Inn Express in San Jose was a much needed comfort. Our delayed flight arrived at 2:30 a.m. and after making it through customs, we were ecstatic to find a shuttle waiting outside. We were taken to the hotel and were greeted by a friendly and helpful clerk. Our room was... More 

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Julie H, thank you for writing and posting such a fantastic review. You have made us very proud by writing how satisfied you were with our services (such as our free 24 hour shuttle service to and from the airport and our varied and deliciuos complimentary breakfast among many others) and the comfort of our accommodations. We really do... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I had an overnight in San Jose and I was travelling alone meeting others the next day. Staying at the Holiday Inn was perfect for a quick layover. Close to the airport. Safe free 24 hr shuttle which was the selling point for me as I arrived a 1am. Don't let the taxi drivers out side the airport talk u... More 

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear AdventureLD, thanks for posting your amazing comments. We are thrilled that your short stay with us was just perfect in every sense. Our very convenient location (we are less than amile away from the airport), our great services (such as the free 24 hour shuttle to and from the airport, the complimentary breakfast and many more), the very comfortable... More 

Vancouver, Canada
Top Contributor
60 reviews 60 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel because of our late arrival and it is the only one we found that offers 24 hour shuttle service from the airport. We walked out of arrivals, crossed the street and the shuttle was there within 5 minutes. Check in was smooth, the room clean and very quiet as requested and well appointed. Breakfast is included.... More 

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear BCsita, thank you so much for posting such thorough review of your stay with us. It makes us very hapy learning that our hotel's location and services were so convenient for you. We are less than a mile away from the airport and we provide free 24 hour shuttle service to and from there. We want our guests to... More 

1 review
4 of 5 stars Reviewed 1 week ago

Due to my agenda needed a hotel near Incae this resulted to be very convenient, easy access, comfy beds, loved the charging port in my room it saved me to have to look for outlets, the staff extremely nice and helpful, breakfast is ok.

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Abbie R, thank you for sharing your amazing comments about your stay with us. We are delighted to know how conveninet you found our location since we are not only less than a mile away from the airport, but we are also close by to where you had to go. Knowing that our accommodations were so comfortable for you... More 

Sauble Beach
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used this hotel as a start and finish spot to our two week trip through Costa Rica. It was convenient for our car rental and airport shuttle. Clean clean clean. Awesome front desk service and every other staff member. Complimentary breakfast that was great for us as a family. Rosti Pollo ( great chicken restaurant) and Denny's :( next... More 

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Indigosands, thank you for posting your great comments. We are thrilled that you found our location so convenient since we are less than 5 minutes away from the airport and just across our parking lot from several car rentals and some restaurants and a casino. We strive to make our guests feel extremely comfortable and satisfied that is why... More 

Grand Rapids, Michigan
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel because its shuttle runs 24 hours-perfect for late night/early arrivals and departures. The staff isn't particularly friendly, and the shuttle they claim runs on the hour to transport you to local restaurants, well, doesn't. It might come, it might not, and if it arrives late and you'd still like the hour you're normally given to eat... More 

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Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear jkwebb, we really appreciate our guests' comments because they let us know exactly what they think about our hotel and its services and they provide us with input on what to improve for their constant satisfaction. It makes us very glad to learn how conveninet you found our location since by being less than a mile away from the... More 

Peachtree City, Georgia
Top Contributor
200 reviews 200 reviews
63 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel 3 days. On the day we arrived and the night before we departed from the SJO airport and used it as a base to tour Las Poas Volcano and towns. The location is excellent as it takes about 5 min via free shuttle to and from the airport. There are 2 restaurants across the street.... More 

Was this review helpful? Yes 2
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear bbeerbower, thanks for sharing your comments. It is wonderful that you found our location so convenient during your stay making it very comfortable for you. Besides being less than a mile away from the airport, we are just across our parking lot from several car rentals, a couple of restaurants (which you got to taste) and a casino making... More 

Fleetwood, Pennsylvania
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very nice hotel and very easy to get around for the airport. There is a shuttle to the air port. There are resturants around the hotel and a casino if you need something to do at nite. There is a PC in the loby that you can print your boarding passes and a monitor of all the... More 

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear AndyHPa, thank you for writing and sharing your amazing comments about our hotel. It is always wonderful to learn when our guests like everything we have to offer like our very comfortable accommodations, our great services (such as our free 24 hour shuttle to and from the airport, our delicious complimentary breakfast and our business center among others), our... More 

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