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Courtyard by Marriott San Jose Airport Alajuela

3.0 of 5 Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
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Courtyard by Marriott San Jose Airport Alajuela
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Courtyard by Marriott San Jose Airport Alajuela
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312 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Courtyard by Marriott San Jose Airport Alajuela
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Weston, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 2, 2014

It was so nice to check in to the Courtyard Marriott when we first arrived in Costa Rica. It was our first time in Costa Rica and the Courtyard Marriott gave us a safe, secure, and familiar launching point for our family adventure. The staff was great, the rooms were modern and clean, and the location (close to the Airport,... More

Was this review helpful? Yes
Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, we are very happy that you had a great time we us. And the most important was that we gave you a good welcome to our country. I hope you had a wonderful vacations. Pura Vida! Diana. More

Kelowna, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is about 5 minutes from the San Jose Airport, and they have a free shuttle. Make sure you tell them the Courtyard Marriott, as there is one for the Marriott Hotel as well. The hotel is new, clean, and in a quiet Industrial area. There is an excellent little buffet style restaurant that serves local specialties that is... More

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Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, Thanks for your time giving us a feedback. For your convenience we have a shuttle service to the airport starting at 4am to 12 am every 30 minutes. And for the guest who has late flight, our restaurant open 4 am for the breakfast to 12md for dinner. By the way, thanks for your stayed we us. If... More

Seattle, Washington, United States
Top Contributor
72 reviews 72 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 26, 2014

We were able to check in an hour early. Comfortable bed, nice size room, very clean. Pretty decent food across the parking lot. No hot water, it was lukewarm at best, leading to a fairly uncomfortable shower. Shuttle service was convenient as was being able to pay the airport tax since we had a very early flight. Staff were very... More

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Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, Dear Guest: Thank you for taking the time to share your experience in TripAdvisor. For your convenience and all of our guest we are available to check in at the time that our guest come if they do not have any problem with the type of room that we will have in that moment. As you mentioned, we... More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 21, 2014

After spending a week traveling through Costa Rica it was a very welcome relieve to spend the night before taking the plane back home at this hotel. Conveniently located close to the airport. Nice, clean room. Free airport shuttle I believe every half and hour. Safe parking and friendly staff.

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Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest thank for share your experience in our hotel. We really appreciate it. As you mentioned we are very close to the airport and you are right our shuttle service to the airport is every 30 minutes. Also we have a free and safe parking space for our guest. In addition we sell here the departure taxes that cost... More

1 review
5 of 5 stars Reviewed May 19, 2014

Relatively new hotel very close to the airport - although I really didn't hear any airport noise. Free airport shuttle (about 5 minutes or so away) worked fine. Comfortable beds and a great layout for the rooms. Breakfast was good. Only downsides: windows don't open in the rooms (probably city codes), and the shower pressure (I was on the 6th... More

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Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding our hotel. I have share with our Restaurant and Kitchen staff your comments regarding the great buffet breakfast experience; certainty motivates them to strive for more options to serve and maintain consistency in our menu options. About the windows as you mention it did not open but... More

1 review
5 of 5 stars Reviewed May 19, 2014

After a month in Costa Rica, you can start to miss the conveniences of home. We found this hotel to be a wonderful place to stay on the night prior to our departure. Pros: Guarded, safe parking Great location next to Walmart, good restaurants, and across the highway from the Airport Air conditioned (not to be taken for granted in... More

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Jorge V, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest: Thank for take your time to share your stay with us. Is very important to give a comfortable and good stay to ours guest. Is a pleasure to make feel you and our client like home. Our parking is very convenient for the guest that rent cars and also safe for you and the guest convenience. Our shuttle... More

Fair Oaks, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 15, 2014

Great way to go if you need to be close to the San Jose airport. The hotel is very nice with plenty of accommodations: gym, pool, food/bar, clean room, snacks to buy, etc. They also have a complimentary shuttle that takes you to the airport. It begins running at 4am and goes every half hour after that. All the employees... More

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Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Iris , I'm delighted to hear that your stay with us was memorable, please let me begin by expressing my sincere appreciation for taking the time to share your experience. The most important thing for us is to provide an exceptional experience to each of our customers and make them feel at home, we really appreciate your comment and... More

Southern California
Top Contributor
59 reviews 59 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 13, 2014

We stayed one night here at the end of our trip to Costa Rica since we had a 7am departure the following morning. The staff were super helpful and after I called the free airport shuttle line they came to pick up my family of 8 at the Sansa terminal instead of us walking to the International terminal. Being able... More

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MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest: we really appreciate your detail review as mentioned in your cooments our hotel is a great option for famlies and groups that are coming to Costa Rica and planning to begin their adventure at the Juan Santamaria internacional Airport in Alajuela. Our facilities and convenient location will positevily impact your begining and ending trip to Costa Rica. Hope... More

Los angeles
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 11, 2014 via mobile

We arrived in San Jose, but our luggage did not. Our resort was a good 3 hours away and rather than count on American Airlines delivering decided to spend the night and pick it up ourselves. First checked out the Courtyard Airport. We were greeted at the front desk by Antonio. Always nice to find a guy like him who... More

Was this review helpful? Yes 1
Halifax, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 7, 2014

We've stayed here for one night in November and another in April. Something has changed with management over this time. Service was much better in November. If you're a North American looking for creature comforts of home, this place is ok. For a new hotel, there are a number of minor annoyances such as leaking toilets and broken shower doors.... More

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MarcoQ-GMCourtyard, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest: We appreciate your comments specially if you have visited us in the past please be so kind to provide details on your service experience so we can make appropiate adjustments at Marco.quinteros@courtyard.com Hope you are planning to come back to Costa Rica and if you do so please feel free to contact me to make sure your experience... More

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Additional Information about Courtyard by Marriott San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott San Jose Airport Alajuela 3*
Number of rooms: 127
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Also Known As:
Courtyard By Marriott San Jose Airport Alajuela Costa Rica

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