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Courtyard by Marriott San Jose Airport Alajuela

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Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
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Courtyard by Marriott San Jose Airport Alajuela
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Courtyard by Marriott San Jose Airport Alajuela
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391 reviews from our community

Traveler rating
    193
    154
    26
    10
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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There are newer reviews for Courtyard by Marriott San Jose Airport Alajuela
See the most recent reviews
Armagh, Northern Ireland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2014

Just what you would expect from a Marriott, very close to the hotel, maybe 5mins ish. The restaurant was very good, large portions and relatively reasonably priced. It's not really a hotel for sightseeing, I think I would only recommend if the beginning or end of a trip. But it was extremely comfortable and clean, the staff were professional and... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay with us. We feel great pride to know that our staff exceeding your expectations with their effort . Thank you again for your time and... More 

Vancouver, Canada
Top Contributor
159 reviews 159 reviews
54 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed December 3, 2014

About the only reason to stay at the Courtyard is to be very close to the airport on your way in or out of the country. There are a number of restaurants in the building in front of the hotel, and a cavernous Walmart next door, but there is nothing else to see or do within walking distance – the... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay with us. Please come visit us again soon and let me talk you about the wonderful tours near to Alajuela My best Regards Luis Sandoval luis.sandoval@courtyard.com More 

Honolulu
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 1, 2014

We stayed here overnight after an 11 day cruise. The staff was very friendly and warm. Read the other comment about valuables and we inadvertently left an iPad on the bed all day today. When we returned, the room was cleaned and iPad was still there. Even the tip we left for housekeeping was still there. Not encouraging leaving valuables... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay with us. We feel great pride to know that our staff exceeding your expectations. Thank you again for your time and come visit us again... More 

New Port Richey, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 1, 2014

Excellent location - SO close to SJO and their shuttle is dependable and right on time. All staff is very knowledgeable, helpful and speak perfect English. Another plus is that there is a Wal-Mart right next door to this Marriott. So anything you may need is literally steps away. We stayed here because it was so close to the airport... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride for exceeding your expectations. Thank you again for your time and come visit us again soon! Luis Sandoval... More 

Tampa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 29, 2014 via mobile

We stayed at this hotel on the final night of our weeklong vacation to Costa Rica. It was very convienent to the airport which we were flying out of the next morning so we decided to stay here to be close. The stay included a free shuttle to the airport which was convenient. The rooms and property were very clean.... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Courtyard San Jose Airport Alajuela and we hope you... More 

California
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 28, 2014

Perfect location if you get in late or have an early mor ing flight out of SJO. The hotel is walking distance to a small shopping center with quite a few restaurants and also across the street from a Walmart (in case you need anything). It's also walking distance to a Europcar rental car location (in the same plaza as... More 

Was this review helpful? Yes 1
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback and comments will be shared with the team and the regional leaders to... More 

Albuquerque, New Mexico
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 27, 2014

Convenient to Airport. Look for the guy with a CM sign. He will have a list of reservations to verify himself and you. Great front desk staff, breakfast good. Rooms spacious, clean and comfy. Best hotel near airport for coming and going.

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us... More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed November 24, 2014

Nice Hotel! Clean, close from the airport. Great service! But, don't go for the pool (small and cold). Great when you arrive and you leave Costa Rica! Free shuttle from airport at 5 minutes. I recommande!

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through Trip Advisor. We appreciate your feedback about our pool. However are delighted to hear that you had a great stay. With a spirit to serve, we take great pride for exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

Easy short trip from airport and nice and clean hotel. Comfortable rooms, nice bathroom, special requests accommodated. But be warned. We left our room for an hour to go to the restaurant across the street and my son's $$ was stolen off his night stand. 12 years old & and 1 hour in a new country and his heart was... More 

Was this review helpful? Yes
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Mrs Sandra: Security is one of our main concerns, we haven't recieved a report regarding missing money, please rest assured that we will follow up on your report, if you are so kind to provide details at marco.quinteros@courtyard.com it will contribute to find out what could happen, our property and Costa Rica are very well recognized by their people... More 

Los Angeles, California
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 20, 2014

We stayed at the Marriott the 1st and last night of our trip to Costa Rica. The hotel was modern, had lots of amenities, and the service was good. The rooms were typical for chain hotels (free wifi and TV with multiple channels, many in English). The beds were large and comfortable. Our room had two queen size beds (3... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback and comments will be shared with the team to continue to inspire and... More 

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