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Courtyard by Marriott San Jose Airport Alajuela

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Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
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Courtyard by Marriott San Jose Airport Alajuela
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525 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Courtyard by Marriott San Jose Airport Alajuela
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 3, 2015

We stayed at this location and really enjoyed the short stay. It is couple of minutes from the Airport, shuttle runs from 4 am till 1 am which is great for late flights and the breakfast was great. Great service. Especially Brian from the restaurant was very helpful, attentive to our needs and provided a lot of good information on... More 

Was this review helpful? Yes
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear VinayK: thanks for taking the time to review our hotela and highlight the experience and service you got form our Courtyard San Jose Airport Alajuela, in addition to recognize one of our associates such as Brian in the restaurant who will be happy to find out your recognition when we share with him your review. Thnaks for choosing us... More 

Glasgow
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 2, 2015

I had an early flight from San Jose so this hotel was ideal - a few minutes (by complimentary shuttle) from the terminal. Everything is clean and comfortable, as you would expect. I didn't have time to use the pool or gym but both looked nice. The guest laundry is also handy - wish I had known about it earlier... More 

Was this review helpful? Yes
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Mirumir: Your recognition as the ideal hotel Courtyard for first and last night of holiday is great and also your details to describe our facilities we appreciate your time invested to give us this review. Also I will sahre your comment with Jorge he is a great employee and enjoys to share and talk with our guests as a... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 2, 2015

We stayed at the Courtyard near the San Jose airport for 2 nights in advance of a trip to the Osa Penninsula. The hotel was comfortable and convenient and in general the staff was very courteous and helpful. We wanted to highlight one very hard-working staff member - Carlos Fonseca. He was the server in the small restaurant there. Despite... More 

Was this review helpful? Yes
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear ShearPinRanch: We really appreciate the time you took to recognize one of our stars in our staffing, Carlos is a great associate and enjoys working at the bar, he is one of the est bartenders we have in addition to deliver a great service to our customers. I will share your public recognition with him to let him know... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

I started my trip in this very great hotel and ended here after two month travelling around. the place is just perfect as the airport is only 2 minutes away by car. the rooms are very modern, clean and big and they have the most comfortable bed ever! Nice fitness and pool area as well! although there are a few... More 

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MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear nathi1: thanks you for giving us the honor to be described as the Best Hotel in town to end or start a vacation in Costa Rica in addition to share that our Courtyard San Jose Airport is the closests hotel to the international Juan Santamaria Airport with shuttle service to and from the Airport every 30 min. We are... More 

2 reviews
5 of 5 stars Reviewed April 1, 2015

An excellent hotel near the airport. Nice to relax and gathering yourself before boarding the flight home after all adventure in Costa Rica. Good service, clean and nice. 5 min to the airport. Near to Walmart and many choices of restaurants.

Was this review helpful? Yes
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Calose C: we appreciate the time you spent to share your experience with readers and also recognizing the location of our facilities as proximity to the INternational Juan Santamaria Airport and facilities such as nerby restaurants and shopping stores. Hope you have found our country exiting to consider for next vacations in a near future. Pura Vida. More 

Vancouver Island, Canada
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 31, 2015

We chose this hotel because we initially had an early morning flight out of SJO the following morning. It turned out to be perfect for our purposes - very close to the airport with a complimentary shuttle, clean room and comfortable enough to get a good night's sleep. We found everyone keen to please us and to earn our business.... More 

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MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Ricki-in-BC: I would like to recognize and thanking you for investing your valuable time to share your experience in our hotel with Trip Advivsor readers. Our Courtyard San Jose Airport Alajuela is the closest property to the international Juan Santamaria Airport therefore we do facilitate the purchase of the Airport taxes, to save time while you follow all the... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

Best place to regroup after landing in san jose costa rica , only 1 minute away from airport with a amazing buffet breakfast that has waffles, eggs and the best local pinto in costra rica ,thank you Jorge Luis at the bar for making my morning one to remember. easy to get a grey line bus ride to tamarindo from... More 

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MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear ari J: I just share with all our team members your comment and also we will recognize to Jorge Luis Aguero which is our great contributor at the Restaurant and also is teh one who is creating great momories with all our customers. Your nomination contributes to recognize to our team members and we are all proud to have... More 

1 review
4 of 5 stars Reviewed March 21, 2015

We had a six AM flight the next morning and stayed in this hotel for the last night of our trip. I have Gold status with Marriott and check-in was a breeze, although there appeared to but somewhat of a wait for standard check-in. The front desk staff was extremely friendly and upgraded me to a suite without me having... More 

Was this review helpful? Yes
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear michaelm679: Is a pleasure to review your comment and we are sharing how impactfull was the upgrade to our best available room as a Marriott Rewards gold member. Thanks for your loyalty and taking the time to share your review with Tripd avisor community, hope you have had a wonderful experience in Costa Rica and hope to see you... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed March 17, 2015

Convenient place to stay however in the two times we stayed here (first and last day) we had less than fantastic experiences. While the staff is very accommodating the rooms both had malfunctioning showers. In addition the beds are exceptionally firm (although this is a bit of a trend in Costa Rica in general). No breakfast included with our stay,... More 

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Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela Tripadvisor Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Regards Luis Sandoval More 

New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

This hotel is great. It is located in a very convenient location close to the airport, a Walmart, and good restaurants. The staff was very friendly. Martha at the front desk was very helpful during my stay. I have no real complaints. My only issue was that their breakfast is very expensive and not that great. But You can go... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela Tripadvisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback and comments will be shared with the team to continue to inspire and motivate them... More 

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