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Courtyard by Marriott San Jose Airport Alajuela

3.0 of 5 Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
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Courtyard by Marriott San Jose Airport Alajuela
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Courtyard by Marriott San Jose Airport Alajuela
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371 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Courtyard by Marriott San Jose Airport Alajuela
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San Jose, Costa Rica
1 review
5 of 5 stars Reviewed June 13, 2014

The Courtyard Marriott was a great hotel for a quick stay. Diana at the front desk was nice and pleasant to interact with. They were very helpful. The rooms are very nice, clean, and contemporary. Two minutes from the airport with a free shuttle to pick you up.

Was this review helpful? Yes
Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Silvia, Thanks for your time sharing your stayed with us. I am really glad to know that our services helped you accomplished the purpose of your stay in our Hotel. That was a pleasure spending time with you, i hope you will have a good vacations here and you could practice "Superman" as you and your friend want. Pura... More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014

The staff was extremely courteous and the place was nice and clean. Room was very comfortable. Overall we had a very nice stay. Very close to the Airport was a plus. Nearby (walking distance) they have Walmart & 4 other restaurants all under 1 block. The about 6 blocks there is a mall with food court with McD, Burger King,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, I am really happy to know that you had a great time we us. Your comments makes me feel wonderful. Our staff is working very hard every single day to give our guest the best hospitality and convenience for their stay. It is very motivation let us know that we complete our goals. Best Regards! Diana More 

Princeton, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

I just got back from a trip to Costa Rica. For most of the time I rented an apartment a half hour away from the airport. My Spanish isn't great so I wanted to be sure I could orient myself to the place and my plans before getting too far away from fluent English speakers. The Courtyard Marriott was a... More 

Was this review helpful? Yes 2
Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear guest, I am surprised and really glad to know that all our services inside and outside the property helped you to have an amazing and memorable experience in Costa Rica, the quality of service is one of our principals reasons of being. As you mentioned, our shuttle service takes just 5 minutes from the airport. Also for your convenience,... More 

Quepos, Costa Rica
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Our hotel room was very clean. All hotel personnel were kind and helpful, even with a 1:30am arrival. Location was ideal and service great. Antonio L. especially went above and beyond in helping us research car rental options since we had a challenge in finding a replacement for a car rental deal that fell through (beware the Thrifty rental at... More 

Was this review helpful? Yes
Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, thanks for share your opinion in tripAdvisor. All of our staff work very hard to satisface our guest. Our priority is give you a great service and Antonio and all of us are very happy to know that we done our goals with you. Thanks for your feedback and if you come again to Costa Rica please do... More 

San Jose, Costa Rica
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2014

This hotel is great and convenient for early flight times. Best dirty martinis at the bar and great gym. Only complaint is one coffee mug in the room, and one reg and one decaf pouch of coffee. My suggestion....get the little 4 pot coffee maker, most people are two to a room.

Was this review helpful? Yes 2
Diana M, Director de Recepción at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, Thank you very much for choosing our hotel during your visit to Costa Rica, appreciate you are taking the time to share your experience in our Courtyard. I am really glad to know that our services helped you accomplished the purpose of your stay in our Hotel. Sincerely, Diana \^.^/ More 

Los Angeles, California
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2014

This is such a boring box on the outside but a great surprise through the doors! The hotel is immaculate, the elevator does not move without a room key and the rooms are large and attractive! All the basic essentials are well covered!!! The only disappointment I had was the staff was not as friendly, warm and engaging as I... More 

Was this review helpful? Yes 1
Diana M, Director de Recepción at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Kimberly, thanks for share your opinion in our hotel. I am glad that you enjoy and like our property, but i am so disappointed that the staff service did not satisfy your expectations. Please do not hesitate come again. If you will give us a new opportunity we not going to waste. Thanks for your feedback, we really appreciate.... More 

1 review
5 of 5 stars Reviewed June 4, 2014

We have a cycling team, we have stayed in the hotel many times, the service is excellent, the rooms are great, confortable, the food is incredible. Every time we have to race near this hotel we don’t have any doubts we will be staying there again. Thanks to all the nice people that work there, they made us feel like... More 

Was this review helpful? Yes
Diana M, Director de Recepción at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear guest Thank you so much for your comments. Reading your comment made my day full of energy and encourages continuing doing our best for every visitor to Costa Rica. I will share with all our staff your comments to motivate them generating great experiences, we really appreciate your feedback. We try to makes our guest almost feel like a... More 

Hartsville, South Carolina
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed June 3, 2014

The hotel has a fancy lobby and the cleaning staff were very helpful and polite. It's right next to Wal-Mart and some restaurants, so you can walk without having to take a taxi. The rooms were large, but the mattresses are so stiff you could feel the springs in them. The water pressure was fine in the evenings, but if... More 

Was this review helpful? Yes 1
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest thank you so much for your detail review about your experience in our property, certainly our hotel has been recognized by most of our customers for the proximity to the Juan Santamaria Airport, Poas Volcano and the road to the main National parks and natural attractions in Costa Rica; in addition to the conveniences within walking distance as... More 

Weston, Florida
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 2, 2014

It was so nice to check in to the Courtyard Marriott when we first arrived in Costa Rica. It was our first time in Costa Rica and the Courtyard Marriott gave us a safe, secure, and familiar launching point for our family adventure. The staff was great, the rooms were modern and clean, and the location (close to the Airport,... More 

Was this review helpful? Yes
Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, we are very happy that you had a great time we us. And the most important was that we gave you a good welcome to our country. I hope you had a wonderful vacations. Pura Vida! Diana. More 

Kelowna, Canada
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is about 5 minutes from the San Jose Airport, and they have a free shuttle. Make sure you tell them the Courtyard Marriott, as there is one for the Marriott Hotel as well. The hotel is new, clean, and in a quiet Industrial area. There is an excellent little buffet style restaurant that serves local specialties that is... More 

Was this review helpful? Yes
Diana M, Front Office Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, Thanks for your time giving us a feedback. For your convenience we have a shuttle service to the airport starting at 4am to 12 am every 30 minutes. And for the guest who has late flight, our restaurant open 4 am for the breakfast to 12md for dinner. By the way, thanks for your stayed we us. If... More 

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Additional Information about Courtyard by Marriott San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott San Jose Airport Alajuela 3*
Number of rooms: 127
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Also Known As:
Courtyard By Marriott San Jose Airport Alajuela Costa Rica
Hotel Style:
#3 Business Hotel in Alajuela
#4 Romantic Hotel in Alajuela
#5 Family Hotel in Alajuela

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