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All 30 Alajuela hotels

Courtyard by Marriott San Jose Airport Alajuela

3.0 of 5 Hotel   |   Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
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88%
Ranked #7 of 30 Hotels in Alajuela
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 17, 2014
jacquelinec2 Winnipeg
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298 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Courtyard by Marriott San Jose Airport Alajuela
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Winnipeg
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2014

We spent one night upon our arrival in San Jose. The shuttle met us at the airport, the check-in process was quick and the staff very friendly. We opted for the larger king room with separate room which was not much more cost wise than a regular room and it was well worth it. The key card only access to... More

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Houston
1 review
5 of 5 stars Reviewed February 17, 2014 via mobile

Everyone there was very kind. Appreciate great service! :-) Had a last minute check in, & everything was handled very well. The location is great for travel to, & from airport. They provide a shuttle.

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Kelowna, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 15, 2014

We stayed at this hotel in order to meet our early morning flight. The desk staff were friendly and the room was clean. The desk staff helped up pay our airport tax before we headed to the airport which saved us time and the shuttle was very convenient. The pool although not a draw to the hotel is very cold... More

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MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Michelle: Thank you very much for taking the time to share your experience with Trip Advisor readers, I appreciate your feedback and I will use it with our restaurant team to modify their conduct to pay more attention to every customer in the restaurant. Our team has been recognized by customers by their service excellence and this is our... More

Toronto
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 14, 2014

My friend and I stayed here the night before our flight home. It is the perfect place to relax in air conditioning after two weeks of humidity! Everyone is really friendly and helpful, beds are comfy and the rooms are clean. The airport shuttle is very convenient, leaving every half hour. There was a mix up with my payment, but... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2014

New hotel with a excellent staff that is customer service driven.Hotel has great gym and nice pool.They only charge $5.00 for buffet breakfast that starts 4am until 10am.Restaurant food is very good and prices are fair.They have free shuttle to the airport every 30minutes.They also have the departure tax form you fill out in the hotel for a $4.00 fee... More

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Iron Mountain, MI
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 13, 2014

Pros: close to airport with shuttle service that runs every 30 minutes starting at 4:30 a.m. Next to wal mart and within walking distances to a few restaurants including a mexican and a Hooters. You can pay departure tax at hotel Decent price for the room Nice bathroom and shower. Guarded/gated parking area. Newer hotel. Clean Cons: they provided shampoo... More

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MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear guest thank you very much for such a great and detail review about our property, we appreciate your honest feedback and comments. Taking advantage of your review, would like to share additional considerations: if you need anything our front desk staff has been very well recognized by the service they provide, once you checked in, please share your needs... More

Montezuma, Costa Rica
1 review
5 of 5 stars Reviewed February 12, 2014 via mobile

We took a taxi from the bus station to the Marriott and the taxi driver told us it would cost us $20US. When we arrived to the Marriott - the taxi driver insisted we owed him $34US. We walked away from the driver and had the police called. Jose at the front desk came to our rescue and asking the... More

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Matthews, North Carolina
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 9, 2014

Hotel is ok. Pretty nice by CR standards. Pool area is weak: basically not a pool. Gym is good size. Beds are not quite as luxurious as US Courtyards. Breakfast us ok. Not as extensive as it should be for the money. Convenient to highway and airport. It's really a 3.5 stars.

Was this review helpful? Yes 1
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest: I would like to thank you for taking the time to share your experience with Trip Advisor readers, certainly your feedback contribute to our team to increase and acknowledge the opportunities we need to address. I will make certain to review our menu items for breakfast and adjust as appropriate. Regarding your comment about our pool we will... More

46703
Top Contributor
142 reviews 142 reviews
32 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed February 4, 2014

I stayed one night as our flights arrived at 1 am. The room was very nice as was the shower. The breakfast is not included and I would suggest eating at the walmart next door. It sounds strange but near the bakery is a restaurant with dining area! Also walmart has an atm. The hotel shuttle doesn't run at 1... More

Was this review helpful? Yes 1
Seattle
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 1, 2014

We stayed one night in advance of a cruise and really enjoyed the convenience of this hotel. The location allowed us to avoid the long commute into the downtown area. It was modern, very clean and accessible via their complementary shuttle service. Just a note to those who think they can walk to this hotel; even though it is quite... More

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Additional Information about Courtyard by Marriott San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott San Jose Airport Alajuela 3*
Number of rooms: 127
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Also Known As:
Courtyard By Marriott San Jose Airport Alajuela Costa Rica

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