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Courtyard by Marriott San Jose Airport Alajuela

3.0 of 5 Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
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Courtyard by Marriott San Jose Airport Alajuela
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Courtyard by Marriott San Jose Airport Alajuela
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339 reviews from our community

Traveler rating
    166
    133
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Courtyard by Marriott San Jose Airport Alajuela
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Tampa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel on the final night of our weeklong vacation to Costa Rica. It was very convienent to the airport which we were flying out of the next morning so we decided to stay here to be close. The stay included a free shuttle to the airport which was convenient. The rooms and property were very clean.... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Courtyard San Jose Airport Alajuela and we hope you... More 

California
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect location if you get in late or have an early mor ing flight out of SJO. The hotel is walking distance to a small shopping center with quite a few restaurants and also across the street from a Walmart (in case you need anything). It's also walking distance to a Europcar rental car location (in the same plaza as... More 

Was this review helpful? Yes 1
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback and comments will be shared with the team and the regional leaders to... More 

Albuquerque, New Mexico
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Convenient to Airport. Look for the guy with a CM sign. He will have a list of reservations to verify himself and you. Great front desk staff, breakfast good. Rooms spacious, clean and comfy. Best hotel near airport for coming and going.

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us... More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice Hotel! Clean, close from the airport. Great service! But, don't go for the pool (small and cold). Great when you arrive and you leave Costa Rica! Free shuttle from airport at 5 minutes. I recommande!

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through Trip Advisor. We appreciate your feedback about our pool. However are delighted to hear that you had a great stay. With a spirit to serve, we take great pride for exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Easy short trip from airport and nice and clean hotel. Comfortable rooms, nice bathroom, special requests accommodated. But be warned. We left our room for an hour to go to the restaurant across the street and my son's $$ was stolen off his night stand. 12 years old & and 1 hour in a new country and his heart was... More 

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MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Mrs Sandra: Security is one of our main concerns, we haven't recieved a report regarding missing money, please rest assured that we will follow up on your report, if you are so kind to provide details at marco.quinteros@courtyard.com it will contribute to find out what could happen, our property and Costa Rica are very well recognized by their people... More 

Los Angeles, California
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Marriott the 1st and last night of our trip to Costa Rica. The hotel was modern, had lots of amenities, and the service was good. The rooms were typical for chain hotels (free wifi and TV with multiple channels, many in English). The beds were large and comfortable. Our room had two queen size beds (3... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback and comments will be shared with the team to continue to inspire and... More 

Los Angeles, California
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at Courtyard by Marriot San Jose Airport the very last night of our 7 day trip to CR. It was inexpensive and conveniently located next to the airport with a free shuttle that takes you to and from. We were impressed by how new and tastefully decorated the hotel appeared, although it's in downtown and the scenery isn't... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through Trip Advisor. We appreciate your feedback about our shower; we shared it with the staff. However are delighted to hear that you had a great stay. With a spirit to serve, we take great pride for exceeding your expectations. Your feedback is integral to our ability... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 12, 2014

Recently visited Costa Rica with my friends for our yearly reunion. The hotel is nice and well maintained, but we had terrible experience with their service. We had half a day to relax before we had to take the flight back home. Therefore, we decided to take a cab around town and go to casinos. We asked the front desk... More 

Was this review helpful? Yes 2
Daniela O, Owner at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you very much for shared your more recent experience in Courtyard San Jose Airport Alajuela. I take this opportunity to apologize for the inconvenience during your stay, we have shutlle service bu is only Aiport - Hotel. we have private trasnportation company but is separate from the hotel, you can be assured that your comment was evaluated... More 

Raleigh, North Carolina, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 11, 2014

The room was slightly inexpensive, relatively speaking. However, all the food and beverage options were significantly overpriced. A single drink was 27 USD! The restaurants in Mango Park(adjacent) are far superior in terms of quality and value/cost, even though all of the wait staff treated me like an ebola patient had sat at their tables.

Was this review helpful? Yes 1
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Mr Wogan: Thanks for your review we appreciate your time to share your experience with Trip Advisor readers, our Restaurant offers a variety of food and drinks options with different prices according to the quality of the product you choose as you mention in addition our guests can choose from the restaurants in the Plaza Mango just by crossing... More 

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

WE recently traveled to Costa Rica for our first time and did all our planning ourselves. We chose this hotel because it was close to the airport and we were arriving late at night and provided a free shuttle service. We thought we would shuttle to the hotel and then back the next morning to rent a car. We had... More 

Was this review helpful? Yes 1
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest, Thank you very much for shared your more recent experience in Courtyard San Jose Airport Alajuela. I take this opportunity to apologize for the inconvenience during the check in process, specifically with your room bed type assigned on the first night. You can be assured that your comment was evaluated with our staff. We are very glad to... More 

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Additional Information about Courtyard by Marriott San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Jose Airport Alajuela 3*
Number of rooms: 127
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Also Known As:
Courtyard By Marriott San Jose Airport Alajuela Costa Rica
Hotel Style:
#2 Business Hotel in Alajuela
#4 Romantic Hotel in Alajuela
#5 Family Hotel in Alajuela

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