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Courtyard by Marriott San Jose Airport Alajuela

3.0 of 5 Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
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Courtyard by Marriott San Jose Airport Alajuela
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Courtyard by Marriott San Jose Airport Alajuela
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339 reviews from our community

Traveler rating
    166
    133
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Detroit, Michigan
Top Contributor
95 reviews 95 reviews
23 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel located right next to the airport was great! The rooms were modern, clean and spacious. We stayed at the hotel when we first arrived and the night before we left. There's a convenient shuttle for the short ride to the airport. The reception staff was very nice both times. I want to especially note that Martha, at reception... More 

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Whitchurch-Stouffville, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

After using this hotel often because of it's liberal parking, we again booked two dates hoping to leave our car there whilst we were away (12 days). Front desk informed us there was now a change of policy and this was impossible. They asked where it said "complimentary parking" and we showed them their own web site. They then suggested... More 

Was this review helpful? Yes
MarcoQ-GMCourtyard, General Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear 309iani: Thank you for sharing your concerns regarding your experience in our hotel. Our hotels offers complementary parking service for guests while they stay in our hotel, our limited parking spaces doesn't aloud to leave cars while you are traveling or away from Costa Rica. For your conveninece we also offer shuttle services from and to the Airport Juan... More 

Miami Beach, Florida
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I can't recommend this hotel enough to travelers who need to stay near the SJO Airport for a short-term visit. Obviously, one needs to keep in mind that Courtyard is a limited service facility so will not provide you with the conveniences and amenities of a full service hotel, but when grading the hotel in the context of a limited... More 

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Modena, Italy
Top Contributor
65 reviews 65 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

It is similar to other Marriotts hotel all over the world but I am a bit disappointed with this hotel because they claim they have shuttle to and from the airport but the truth is that you have to wait a lot of time for the shuttle (the distance from the airport to the hotel is 4 minutes drive). When... More 

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Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenient. I wish to clarify that our complementary... More 

Wilmington, NC
Top Contributor
77 reviews 77 reviews
3 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The people here are friendly and helpful. The hotel is very clean and safe with good free internet. We always stay here when we are flying home from Costa Rica. The shuttle to the airport is always running. They even have an in-house taxi if you want to go out somewhere.

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Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for taking the time to leave your comments in regards to your recent stay at the Courtyard San Jose Airport Alajuela. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback and comments will be shared with... More 

Ojochal
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times and consistently receive excellent customer service from the hotel team. My most recent stay was at the end of a three week trip out of the country. I had stayed at the hotel prior to leaving and my car was parked at the hotel while I was away. It had a dead... More 

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Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dera Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay with us. We feel great pride to know that our staff exceeding your expectations with their effort in specially Antonio with his passion of server.... More 

Armagh, Northern Ireland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just what you would expect from a Marriott, very close to the hotel, maybe 5mins ish. The restaurant was very good, large portions and relatively reasonably priced. It's not really a hotel for sightseeing, I think I would only recommend if the beginning or end of a trip. But it was extremely comfortable and clean, the staff were professional and... More 

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Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay with us. We feel great pride to know that our staff exceeding your expectations with their effort . Thank you again for your time and... More 

Vancouver, Canada
Top Contributor
160 reviews 160 reviews
55 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 3 weeks ago

About the only reason to stay at the Courtyard is to be very close to the airport on your way in or out of the country. There are a number of restaurants in the building in front of the hotel, and a cavernous Walmart next door, but there is nothing else to see or do within walking distance – the... More 

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Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay with us. Please come visit us again soon and let me talk you about the wonderful tours near to Alajuela My best Regards Luis Sandoval luis.sandoval@courtyard.com More 

Honolulu
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here overnight after an 11 day cruise. The staff was very friendly and warm. Read the other comment about valuables and we inadvertently left an iPad on the bed all day today. When we returned, the room was cleaned and iPad was still there. Even the tip we left for housekeeping was still there. Not encouraging leaving valuables... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay with us. We feel great pride to know that our staff exceeding your expectations. Thank you again for your time and come visit us again... More 

New Port Richey, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent location - SO close to SJO and their shuttle is dependable and right on time. All staff is very knowledgeable, helpful and speak perfect English. Another plus is that there is a Wal-Mart right next door to this Marriott. So anything you may need is literally steps away. We stayed here because it was so close to the airport... More 

Was this review helpful? Yes
Luis S, Manager at Courtyard by Marriott San Jose Airport Alajuela, responded to this review

Thank you for sharing your experience at the Courtyard San Jose Airport Alajuela through the Trip Advisor site We appreciate your comments and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride for exceeding your expectations. Thank you again for your time and come visit us again soon! Luis Sandoval... More 

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Additional Information about Courtyard by Marriott San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Jose Airport Alajuela 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Courtyard By Marriott San Jose Airport Alajuela Costa Rica
Hotel Style:
#2 Business Hotel in Alajuela
#4 Romantic Hotel in Alajuela
#5 Family Hotel in Alajuela

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