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Resort Martino Hotel & Spa

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In front of Zoo Ave | La Garita de Alajuela, Alajuela 2203, Costa Rica
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Resort Martino Hotel & Spa
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Resort Martino Hotel & Spa
Resort Martino Hotel & Spa
Resort Martino Hotel & Spa
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170 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Francisco, California
Contributor
20 reviews 20 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here just for a night before leaving for the airport. It looks like a big fancy resorts but is a rather strange place. Perhaps it was grand and luxurious once, but is clearly in some sort of disrepair. The service is good, and staff very friendly. It is also literally 10 mins from the airport , so perfect... More 

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Guatemala City, Guatemala
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

We stayed here for two days for a course with more than 150 people and the service was amazing, the food good, and the facilities are great. Loved the pool and the rooms are very spacious and amazing,

Was this review helpful? Yes 1
Copenhagen, Denmark
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 27, 2015

After having backpacked and staying at Hostels for about one month in Costa Rica I decided to treat myself for 4 nights at this 5 star hotel. My expectation to the place was quiet and nice surroundings, spafacilities, gym, good restaurent, soaking in a bathtop and going on tours to a volcano and a coffee farm. And off course I... More 

Was this review helpful? Yes 2
Clarkston, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 15, 2015

We stayed at Resort Martino for 3 nights in January. The stay got of to a rocky start, as the hotel did not pick up us from the airport as arranged, so we had to take a taxi. On arrival, we had to switch rooms because the A/C did not work. In our new room, the toilet got clogged, and... More 

Was this review helpful? Yes 1
Burlington, Vermont
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 1, 2014

Food is good, rooms are ok, pool is nice. Grounds are unkempt. Good location if you need to be close to the airport. Service doesn't exist, the few Ticos that work here are good people, a bit clueless with barely any customer service training. Every single thing in the hotel is dated, there's even the replica of David's Statue by... More 

Was this review helpful? Yes 3
Burlington, Vermont
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 1, 2014 via mobile

We were the only guests at the hotel during our stay. The room was nice and big for our family. The room however was not fully clean- the pillows under the cases were yellowed and sweat stains and there was pubic hair in the shower. There was no shampoo in the shower. There are barely any staff at the hotel... More 

Was this review helpful? Yes 4
Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 2, 2014

I usually stay with family in La Garritta, but treated myself to three nights at Martino. Large, clean spacious rooms, crystal clean pool beautiful gardens and yummy restarant. There were a lot of families there, so it was a little noisy, but still real nice. Across the street is the zoo ave, with many native animals to see.

Was this review helpful? Yes 3
A TripAdvisor Member
2 of 5 stars Reviewed September 15, 2014

Mid Sept 14. Stayed with my husband. First thing that strikes you is hotel is old/ dated. Rooms go for mediterranean feel, walls stained in shades of yellow (aged look), makes it look dirty. Got up in the middle of the night found roaches roaming the floor and huge ants. Not sure where the 5 star rating comes from.

Was this review helpful? Yes 2
Green Valley, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 4, 2014

We only stayed here once night, but would have liked to stay a week. Very beautiful location, nice restaurant with friendly service staff, beer and water in our mini-fridge upon arrival. Large swimming pool.

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San Jose, Costa Rica
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 17, 2014

Hotel room was very old and outdated. In all honesty it looked sad. It was however very spacious and high ceiling which made it a little better. It sort of looked like something out of an old Salem movie Bathroom didn't seem clean but it smelled clean. Maybe very old tiles? Bed was amazing, and so was the linen. Room... More 

Was this review helpful? Yes 2
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