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Hampton Inn & Suites by Hilton San Jose Airport

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Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
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Hampton Inn & Suites by Hilton San Jose Airport
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788 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites by Hilton San Jose Airport
See the most recent reviews
Colorado Springs, CO
Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 29, 2014

Stayed here the night before our flight out of San Jose. Pros - Great location (literally 5 minutes away from the airport by free shuttle that they call when you need it) - Comfortable room - Helpful staff - Early bird breakfast bag for early flights - A few eating options within walking distance Possible Cons - Airplane noise (you... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear anygren, thank you so much for sharing your comments about your stay in our hotel. Our most important job is to make each and every guest feel so comfortable so they can have all the rest they want and deserve and at the same time offer them a very convenient location ( we are less than a mile away... More 

Las Vegas, Nevada
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2014

We stayed here twice during our trip to Costa Rica last week. We checked in for 2 nights then checked out to go to La Fortuna. Afterwards, we stayed two more nights before returning to Las Vegas, NV. I only have good things to say about this hotel. It is clean and the staff is always willing to help. I... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear mfloressu, thank you so much for writing such a lovely review. You really have made us feel extremely proud as a hotel that strives to satisfy our guests in every possible way so they can always trust us and be assured that their well being and comfort is the most important thing for us, so much that you are... More 

Panama
Top Contributor
124 reviews 124 reviews
34 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed April 23, 2014

Nice, clean, and comfortable room located close to airport. Free wifi and complimentary full breakfast. Breakfast was good and included scrambled eggs, potatoes, bacon, toast/breakfast rolls & fruit. Transportation (free) to airport runs every 15 minutes. Carolina at the front desk was very helpful with some printing I needed done from the computer.

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear TravelingFamily20102, thanks for posting your wonderful comments. There is nothing that makes us more happy here at the hotel, than reading comments like yours because your feedback makes us see that we are doing everything as we are supposed to and that our services and accommodations are always on the right track for providing our guests with total satisfaction... More 

Columbus, OH
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 21, 2014

We prepaid for $100 per night at the beginning and end of our trip to Costa Rica. Ideal access to the San Jose airport. Breakfasts were good. Pool looked good although we did not use it. Some of the car rental places are within walking distance (Hertz, Budget down the road & some smaller names share the same parking lot).... More 

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear joanColumbus_OH, Thank you for posting such a wonderful review. It makes us feel elated everytime ouur guests leave our hotel feeling so happy and satisfied, with a big and glowing smile because it shows us that we are doing exactly what we have to do, and it is more than a pleasure to do it. We want our guests... More 

1 review
5 of 5 stars Reviewed April 15, 2014

We have a great stay here for our last night in Costa Rica. There is some noise from the airport, but it didn't bother us too much. The place was very clean, and the staff were friendly. I don't think there was a restaurant on site, but there are many restaurants in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear judys331, thanks alot for sharing your comments. It always makes our day to learn when our guests leave feeling so happy and satisfied about their experience with us. We are a hotel that thrives on our guests comfort and satisfaction so we are always a step ahead in making them feel right at home, not only by being very... More 

West Linn, OR
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 11, 2014

We chose to stay here on our last night in CR, close to the airport, airport shuttle, and just next door to the car rental drop off. 4 days prior to our arrival we decided to add another night. We called Hotels.com, who we originally made the reservation through. They added the extra night and then transferred us to the... More 

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear kali2010wl Thank you very much for taking the time to let us know your thoughts and for using Tripadvisor. Our goal is to offer high value for your money by offering quality accommodations, friendly service and a clean and safe environment, on a consistent basis, that way, we can assure our guests´ complete satisfaction. I will really appreciate if... More 

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2014

we have stayed in Hampton inn only for one night. it was not cheap but for the $155 we had an access to the hotel swimming pool, free hot drinks and fruit from reception area, wifi and a lovely and very comfortable room on 4th flool. staff welcomed us with smiles, they vere helpful and very genuine just like all... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Tinulicek, thank you for such a lovely review. Besides making us very happy by sharing your experience with us, you have made us very proud by letting us know what valuable personnel we have who always go the extra mile to ensure our guests´comfort and satisfaction. People like Stephen epitomize not only our staff´s profile but also the hotel... More 

Harleysville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2014

I was very impressed with the Hampton Inn - Airport, San Jose, Costa Rica. The hotel is very convenient to the airport. They have 24/7 shuttle service and they can provide pre-payment of the airport departure tax. I stay at Hamptons all of the country and I felt "right at home" in San Jose. The front desk folks were polite... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Randy W, we really thank you for your delightful comments because just knowing that you are part of our extended worldwide family makes us very proud. It is always a pleasure to learn how our guests appreciate our great accommodations and very convenient services which are always going to make their stay with us much more comfortable and satisfying... More 

Lafayette, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2014

This hotel is very conveniently located, close to the airport and several car rental companies. They offer a 24/7 airport shuttle service, as well as free breakfast! They even have a small business center with 3 computers and a printer, free for guests to use. I was able to check-in and print boarding passes the night before we left with... More 

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Patricia R, thank you for posting such a nice review. We really do hope that you come back to the country and stay with us again because as always, it is a pleasure for us to be able to make you feel comfortable and well rested. We are extremely glad to find out how much you liked our hotel... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 5, 2014

Nice clean hotel. Good staff, reliable airport van. Pool was enjoyed by our kids. Value seems fair, and amenities include being able to prepay your departure tax and avoid line at airport. WARNING: Avoid Denny's- gross overpriced food that will give you a Grand Slam of a stomach ache. RoastyPollo is a better choice.

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear TieDyeMan, thank you for posting your comments. It makes us very happy to learn how much you liked our hotel and how convenient you found the services we offer such as our free shuttle to and from the airport (24 hours of the day every 15 minutes), the payment of the tax airport right here at the hotel, our... More 

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