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Hampton Inn & Suites by Hilton San Jose Airport

Certificate of Excellence
3.0 of 5
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Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
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Hampton Inn & Suites by Hilton San Jose Airport
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Ranked #3 of 30 Hotels in Alajuela
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Tim D alberta, Canada
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735 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites by Hilton San Jose Airport
See the most recent reviews
alberta, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff. Very clean rooms and hotel. Conveniently located close to San Jose airport. Good breakfast. I have no complaints about this hotel. Everything was excellent. Shuttle to airport is provided and shuttle to good restaurants at night is a good touch.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Tim D, thank you so much for posting your nice comments about your stay with us. Reading comments like yours makes us very proud because that is exactly what we strive for, that our guests have a wonderful stay and that they find our hotel excellent in every sense. We provide our guests with very comfortable accommodations, very good... More 

Toronto
Top Contributor
97 reviews 97 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first hotel in Costa Rica. We came in from the airport and it had everything we needed ... a nice clean room, great bed and a great breakfast. This was the best Hampton breakfast we have had with good OJ (not watered down), good scrambled eggs, plus some local food. I've stayed in many Hamptons and this... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear John P, we really appreciate the comments you´ve shared because they make us see excatly what our guests feel and think about our hotel and its services and what we can do to improve them constantly. We feel very proud to learn that this is the best Hampton Inn&Suites you have ever stayed and that our complimentary breakfast was... More 

Venice, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

During a recent vacation in Costa Rica, my wife and I stayed here for the first two nights of our trip. The hotel is comfortable and convenient, making for an easy transition to some of the more "Costa Rican style" accommodations elsewhere in the country. It certainly measures up to U.S. standards. The breakfasts were great. The only problem is... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Bob M, thanks for sharing your delightful comments. We are very pleased that you and your wife found our hotel so convenient and comfortable. With our very cozy and comfortable accommodations we want to provide our guests with all the rest they need to charge up either before or after a flight. It makes us very happy to learn... More 

miami, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel has gone up considerably in their pricing. That was a bit of a surprise. $180 per day for a Hampton Inn seems excessive. The on site manager was very friendly and tried to accommodate customers needs. The on-site desk for tourism is a plus. The on site desk to pay exit fees is also a plus. The breakfast... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Paula G, thank you for posting your review, we really appreciate them because it is a very direct way to get feedback on what our guests think about our hotel and its services. We are delighted that you found our hotel so convenient in many ways like our location (we are less than one mile away from the airport)... More 

Ontario
Top Contributor
51 reviews 51 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here one night before driving to our rental house. We were welcomed with a smile and souvenirs for the kids. I booked a double room but needed a rollaway for one of my kids and they immediately had one sent to our room. The rooms were very clean and the beds were really comfortable. In the morning we... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Lizzy3kids, thank you for posting your amazing review about you and your family's experience with us. It is always thrilling to learn when we have indeed achieved our goals which are to make all of our guests feel totally satisfied and comfortable during their entire stay as we did with you and your family (eventhugh your stay was very... More 

Senior Contributor
40 reviews 40 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We reserved rooms at the San Jose Homewood Suites airport hotel for our next-day flight back to DFW, only to find that the near by volcano Had erupted canceling all flights. The staff could not have been no more helpful in extending our rooms to another day, while we waited out our flights. Clean, friendly - typical Homewood Suites

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Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear ndegan, thanks for sharing your nice comments about your stay in our hotel. First of all, we are very sorry that you had to delay your flight back home due to the volcano's eruption. Luckily, everything turned out o.k. and you are back home. We are very proud that your stay with us was such a success and that... More 

Washington, D.C.
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here before our flight out San Jose. We had an early flight so it didn't make sense to drive in from the beach that day. Unfortunately, we ended up staying several days because volcano Turrialba decided to spew some gas that closed the airports for a few days. The hotel was very accommodating as we all hunkered down... More 

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Texan-in-Virginia, thank you very much for sharing your experience in our hotel. We are very sorry that your departure had to be delayed due to the volcano, luckily you found our accommodations very comfortable and our location so nearby the airport so convenient (also we are just across our parking lot from several car rentals, a couple of restaurants... More 

Dallas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel went out of their way to provide service to us at all hours of the day, even at 2:00 AM when we needed to go to and from the airport while we were staying at the hotel. Highly recommend that you stay here.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear David C, thanks for posting your amazing comments. Our outmost desire is to be able to provide our guests with everythng they need, wether it is very comfortable accommodations, very conveninet services or helping and assisting them in any way we can to ensure that their stay with us will be an incredible hotel experience. It was a pleasure... More 

Saint Louis, Missouri
Top Contributor
127 reviews 127 reviews
26 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed March 13, 2015

This hotel is a good place to stay if you are on your way into or out of SJO airport in Costa Rica. I missed my connecting flight and got into SJO very late. Driving at night in Costa Rica is not something for the faint of heart and I was traveling 3 hours north for my eventual destination, so... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear STL_MO_Traveler, thank you so much for sharing your excellent review, we really appreciate it. It make us very glad that everything in our hotel was up to your expectations and that you were able to rest and start fresh on your trip the next day you arrived. Our staff always makes sure that our guests feel completely comfortable and... More 

Brunner
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 13, 2015

Stayed one night after flight into San Jose. It was completely as expected. Close, quick shuttle, clean and comfortable with easy check in and out . Breakfast was good and staff were polite and helpful . We left early, but have no problem recommending this hotel

Was this review helpful? Yes
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear north-lite, thank you for your nice comments. We are delighted to know that eventhough you only stayed with us for one night you found everything up to your expectations. We want our guests to know that we always deliver everything we promise and we do guarantee their complete comfort by providing them with the best accommodations and services during... More 

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