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Hampton Inn & Suites by Hilton San Jose Airport

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Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
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Hampton Inn & Suites by Hilton San Jose Airport
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Hampton Inn & Suites by Hilton San Jose Airport
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813 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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    (813)
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    (237)
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    (183)
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    (126)
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1 review
5 of 5 stars Reviewed yesterday NEW

Personnel is always willing to serve, they truly honor their brand promise!! Easy access to and from the airport, with their complimentary shuttle service 24/7. Hot breakfast every morning for a fresh start! For business or leisure is a great place to stay in San Jose area.

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Oslo
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We chose this hotel due to proximity to airport since we had an arrival time around midnight at SJO. The hotel has a shared free shuttle bus service with Holiday Inn Express and is located only about 100 meters from Holiday Inn Express entrance. A Dennys restaurant is also located in the same parking area. The hotel looked very nice... More 

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Highlands Ranch, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our flight arrived at 1:30 am and the shuttle was right outside the door after we got our bags. Our room was clean and comfortable when we arrived. The breakfast had typical American fare such as waffles and scrambled eggs as well as Costa Rican food. The food was fresh and delicious! The employees were very helpful. I would recommend... More 

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1 review
2 of 5 stars Reviewed 1 week ago

We were given the impression that everyone was so busy doing there jobs that no one greeted us and asked if there was anything they could do to make our experience more comfortable. The rooms were kind of small. No one offered to help with our bags.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Gary R, we are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all... More 

Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Does what it says on the tin. Friendly, good breakfast clean room good hot water. Nothing exceptional but good one night stop over. A bit tricky to find although obvious when you know it's there!!! Probably just take a hotel shuttle. We came from Dollar car hire and you do need 75 collones toll.

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greenwicn
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night, the staff were extremely friendly, we also used the pool and a maintenance guy who happened to walk past went back and got us pool towels without even asking us if we needed them. The shuttle is brilliant it only takes 2 minutes to the airport. The price for the airport tax is US$... More 

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Cordova, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is in a Great Location if you are flying in or out of Costa Rica. They provide a complemantary shuttle service to and from the airport which is also very convenient. The staff was very helpful and kind. The common areas, rooms, bathrooms were all very clean and neat. I would highly recommend this hotel to anyone traveling... More 

Review collected in partnership with Hampton

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Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Bruno J, thank you for your amazing review. We are elated that you had such a great experience during your stay with us because that is exactly what we want every guest to have. We want to be able to always provide them with the highest quality of accommodations, a very friendly and warm ambiance that will make the... More 

Kelowna, Canada
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Chosen as we arrived late into SJO at the start of our Costa Rica trip- we then left early next morning. Very close to the airport- the shuttle is just across the road as you exit. Rooms comfortable, well stocked, very quiet. Staff friendly- useful tiny shop by reception for drinks. Breakfast was buffet style and surprisingly good. I felt... More 

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear lazigirl, thank you for sharing such nice comments. We are truly ecstatic that your stay with us was so good and that you managed to get all the rest that you needed after a long flight. It is wonderful that you found our accommodations so comfortable and our services so great like our 24 hour free shuttle service and... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 1 week ago

An excellent place for families to stay. Attractive. Convenient. Very friendly staff. Dining options for dinner right nearby. Efficient van service to the airport. Wonderful breakfast. Highly recommended.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Patrick F, thank you for posting your delightful comments about our hotel. It is wonderful that your stay with us was so fantastic and very practical since we are always striving to attain our guests' total comfort and satisfaction. We are very conveniently located because we are not only less than a mile away from the airport, we are... More 

Tucson
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a great place to stay when arriving or departing on flights at the San Jose Airport. The complimentary breakfast is very good - includes scrambled eggs with sausage and many choices of fruit and cereals. Overall service is excellent. There are small touches, such as the paper flower type arrangement in the restroom on the Kleenex container... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Bob J, thanks for sharing your delightful comments. We are thrilled that you found our hotel so convenient and comfortable. Our very comfortable accommodations provide our guests with everything they need in order for them to have all the rest they need and expect. It makes us very happy to learn that you liked our complimentary breakfast so much... More 

Hotel Review Summarization

What travelers say

  • Costa rica(6)
  • Free shuttle(5)
  • Departure tax(4)
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