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Airport Hotel Rio Segundo

1 km east from Juan Santamaria International Airport | on the road to Heredia, Rio Segundo, Alajuela, Alajuela, Costa Rica
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1 room 1 guest
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Airport Hotel Rio Segundo
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28 Reviews from our TripAdvisor Community

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Traveler rating
    9
    9
    3
    6
    1
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3
11
3
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (28)
  • Mar-May only
    (9)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (7)
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Huntington Beach, California
1 review
1 of 5 stars Reviewed November 12, 2014

This hotel is listed as pet friendly. However, when I arrived with my small dog, after having booked the reservation for staying with a dog, they denied me service and left me standing in the rain. Please don't be misled by their website ad that says they are pet friendly. This experience was totally unacceptable.

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California, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 26, 2014

The restaurant has delicious food my favorite part was the pizza. My wife get some sushi and it was delicious too. My stay no the hotel Was wonderful I totally recomend It. It has awsome attention,It Was really nice

Was this review helpful? Yes 1
Daniel N, Director de Relaciones con Clientes at Airport Hotel Rio Segundo, responded to this review

Thank you for recommending us. We're happy to serve and fullfill your satisfaction. Come and visit us again. Thank you. More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed March 25, 2014

The hotel and restaurant are very good the care is excellent, it was an incredible experience, it is recommended if you want to pass go or stay stayed, the place is beautiful and comfortable. Have a good trip!

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Daniel N, Director de Relaciones con Clientes at Airport Hotel Rio Segundo, responded to this review

Thank you so much. We're happy to fullfill your satisfaction. Come and visit us again, we're so excited to serve you once more. Thank you and see you soon. More 

Oakland, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 4, 2014

My room was nice and the hotel is close to the airport, but the staff was very disorganized. When I arrived they did not seem to have a record of my reservation and it took a while for them to find it and give me a room. Someone was rarely at the front desk. They also failed to tell me... More 

Was this review helpful? Yes 1
Daniel N, Director de Relaciones con Clientes at Airport Hotel Rio Segundo, responded to this review

Thank you for letting us to know this. We are very sorry for that mess. Our hotel is doing the very best to serve and feel that your very welcome on the country and in hotel. It seems that we had an misunderstanding. The next time we will communicate well and tell all the concern of the hotel. We will... More 

Travelers are raving about these Alajuela hotels

1 review
5 of 5 stars Reviewed February 25, 2014

This hotel has amazing staff who take great care of you! It's very close to the airport! This one of the best places I have stayed in Costa Rica! Defintaley worth the price! You won't regret staying here its the perfect location. The staff is very helpful and go out their way to welcome you!

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Daniel N, Director de Relaciones con Clientes at Airport Hotel Rio Segundo, responded to this review

Thank you so much for the compliment. We're happy to serve you. We are excited to serve you. Come and visit us again. Thank you. More 

Lisbon, Portugal
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed February 20, 2014

The hotel is located in a tricky neighborhood, we saw people drugs dealing right next to our hotel. The hotel owners are friendly & tried to be helpful, unfortunately they seem not to have so much knowledge of their country. Wifi is free, but you only get signal on the street front rooms. Breakfast is ok.

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Daniel N, Director de Relaciones con Clientes at Airport Hotel Rio Segundo, responded to this review

We're glad you had visited our hotel. We would like to say sorry for seeing those thing. There's nothing to worry about, our hotel are secured and we won't let any bad things to happens. Regarding to our WIFI, there are days that its really fast and slow. We will fix it as soon as possible. So in next time... More 

Woodland Park, Colorado, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 9, 2014

Please keep in mind that the owners of this establishment were nothing but courteous and as helpful as possible (from what I could tell anyway!). We arrived late in Costa Rica (midnight) and the hotel boasts a shuttle and the web site is all in English. There was no shuttle and when we tok a cab to the hotel that... More 

Was this review helpful? Yes
Daniel N, Director de Relaciones con Clientes at Airport Hotel Rio Segundo, responded to this review

Thank you for letting us to know this. We're very SORRY for the mess you'd encountered in our hotel. We are trying our very best to fullfill your satisfaction. And hoping that you'll visit our hotel again. We hope to see you soon. Thank You. More 

Puerto Vallarta, Mexico
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 8, 2013

We were delayed at SJO because the government inspectors for animals don't work on Saturdays and Sundays, hence, we needed to delay our trip for two days. The good people at Interjet found us a place to stay with our miniature chihuahua near the airport. Rosa from the hotel was super! She does it all: reception, cleaning, cooking great breakfasts... More 

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San Jose, Costa Rica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 29, 2013

Comfortable bed, room basic but homely, nicely Located within easy walking distance of the City Center. Ideal for a short stay or sleep before your flight. I was 2 years ago and i liked more this year. The staff is very nice. The food now is delicious Because the restaurants prepare sushi and pizza Nothing to dislike.

Was this review helpful? Yes 1
san diego
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 20, 2013

I stayed in Hotel Rio Segundo with my wife in November of 2013. We had been staying in places costing $100 per night for the whole trip since it was our honeymoon. I guess that we just got spoiled because it was a real shock to stay in this place. Below are the pros and cons that we experienced: Pros:... More 

Was this review helpful? Yes 1
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