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Airport Hotel Berlor

3.0 of 5 2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
Best prices for: 1 room 1 guest
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Airport Hotel Berlor
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Airport Hotel Berlor
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158 reviews from our community

Traveler rating
    64
    43
    17
    21
    13
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24
55
29
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 24, 2012

It is not in the most romantic location to say the least, and the pool seemed to serve more as a bird bath, but the beds were comfortable, the rooms were clean, and the staff was very friendly. This is a good place to stay for no more than one night before you are needing to catch a flight at... More 

Was this review helpful? Yes
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Dear Mrs. Sara I have carefully read your comments and questions I found in produce which will work to identify improvements. I agree that due to construction of the road number 3, we suffer from unattractive views, but the good news is that we are within weeks of this important national route is completed and we can enjoy a “Paseo... More 

Houston, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 11, 2012

This small, exclusive hotel offers ten rooms for travelers flying to/from Costa Rica's international airport, Juan Santamaria International Airport (SJO). I was traveling alone, and my room was situated in a motion-lit hallway near the main lobby. Meals are offered and a shuttle to the airport at 5:30 a.m. was not a problem. The hotel offers a gated courtyard for... More 

Was this review helpful? Yes
Management response:

Dear Mrs. Sharon Best regards from us, I remember your visit in particular. know that the hotel was to his liking and on your return from the beach, you repeated your stay, at this time with his daughter, which took several photos around the pool. I hope you recommend us in Houston, ahhhh of course Hawaiii too. Greetings, I hope... More 

Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2012

We chose this hotel for our last night in Costa Rica before returning the rental car at 6am the next morning. Comfortable, quiet, "compact" rooms with air conditioning. Secure gated parking - you'll appreciate this when you see San Jose. There's even a nice little garden courtyard with swimming pool hidden in the middle and a fridge in the lobby... More 

Was this review helpful? Yes 5
Management response:

Dear Mr. Allan I have read in detail about your extensive review of the features and benefits we offer travelers who consult Trip Advisor and booking.com Thank you for remembering the good service, which with care and dedication we try to keep to all customers. On your next visit to Costa Rica, please contact us in order to match any... More 

Ottawa, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 30, 2011

I chose this hotel based on an online search for something close to the airport. The pictures make the property look much larger that it is; there are only 10 rooms. This is actually a good thing, as service is excellent, and you really feel you are visiting someone's home and family. It was clean, pleasant, safe, and friendly. The... More 

Was this review helpful? Yes 1
Management response:

Dear Mr. Charlie Best wishes to you and your beautiful family, I want to personally thank your taking a few minutes of your time to direct your opinion. Thank remember the dinner at the Jardin lovingly prepared on site. we actually try to personalize the service and fought hard for the whole satisfacccion in every detail. Thanks again for your... More 

Kirkland WA
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 24, 2011

The Hotel was recommended by La Cocina at Manuel Antonio. I was traveling with a couple, and there were no rooms left after we booked, so we all stayed in one room with 2 double beds. A pretty basic room/ not much light, but adequate. Shuttle to the Airport available, and the Property is gated, so, even if it is... More 

Was this review helpful? Yes 2
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Dear Guest We have read carefully your review and I must thank for you, as manager of place request the video for your dinner and I noted their claims, however you finished completely your dinner and your dessert, for us is important to have with the videos and detection of versions for improve, faithfully think that should have a problem... More 

Los Angeles, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2011

Close to the airport, cheap, clean, great garden, great breakfast and most of all friendly and very helfull staff. LG, from Los Angeles

Was this review helpful? Yes 1
Management response:

Dear Popkorn 1955 A cordial greeting I want to thank your taking a few minutes of your time to direct your opinion. The hotel staff has read your positive comments about the quality of service and cleanliness at our hotel actually try to personalize the service and fought hard for satisfacccion of each guest. Thanks again for your feedback thus... More 

Montreal, Canadá
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2011

My stay at Berlor Hotel was very pleasant, especially because the staff is truly friendly and helpful. The hotel itself is situated very close to the airport (3 km), and it offers free pick up at any time. This proximity is practical for early morning departures or late evening arrivals. And though the airport is close by, the rooms themselves... More 

Was this review helpful? Yes 1
Hotel-Rio S, Director de Recepción at Airport Hotel Berlor, responded to this review

Dear Ivanka I want to thank you have taken a few minutes of your valuable time to remember your experience in our beautiful country, I want to thank you remembered specific details about the quality of service, in my case I do it with pleasure, we constantly try to enable us to improve our service customer and exceed expectations ....... More 

Norman, Oklahoma
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2011

The owner of this small family run hotel does an excellent job making sure all your needs are met. He is also an excellent chef. The superb service, food, cleanliness, and very close proximity to the airport, more than make up for the small room and the not very pretty street they are located on. I thought it gave us... More 

Was this review helpful? Yes 1
Management response:

Dear Guest / Hotmamaof3 On behalf of the hotel staff we thank you and your family remember many details during your stay. For us it is a pleasure to have served during your stay. Food and details on cleaning is one of our biggest concerns. We appreciate your recognition and hope to return soon and also recommend us to friends.... More 

Honaunau, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2011

Our stay at Berlor Hotel was nothing short of perfect. The staff was friendly and very helpful. And the dinners served up were out of this world. We'll gladly stay there again.

Was this review helpful? Yes 1
Management response:

Dear Guest Dear Guest We appreciate you have taken a few minutes to give us a perfect score, the hotel staff have read your comment and is motivated to continue giving the best ,Thanks, hope to see you again soon. Silvia, Adolfo,Bernal More 

Johannesburg, South Africa
Top Contributor
50 reviews 50 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 4, 2011

If you are coming in or out of San Jose and need a place to stay before going on to the rest of the country, go here. The price is moderate but you get far more than the cheaper places. Free internet, free calls to the US, Cable TV, shuttles to/from the airport. It is very close to the airport... More 

Was this review helpful? Yes 2
Hotel-Rio S, Gerente at Airport Hotel Berlor, responded to this review

Dear Guests I want to thank you on behalf of all the staff, have taken a few minutes of your valuable time to remember their experience in our beautiful country, I want to thank you for recalling specific details on the quality of service and food, in my case I do it with pleasure constantly try to enable us to... More 

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Additional Information about Airport Hotel Berlor

Address: 2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Airport Hotel Berlor 3*
Number of rooms: 10
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Also Known As:
Airport Hotel Berlor Costa Rica/Alajuela
Hotel Style:
#2 Business Hotel in Alajuela

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