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Airport Hotel Berlor

2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
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1 room 1 guest
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Airport Hotel Berlor
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174 Reviews from our TripAdvisor Community

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Traveler rating
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    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Airport Hotel Berlor
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Ithaca, New York, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 4, 2013

I would suggest you spend a little more than one or two nights in this place, since most travellers do that and didn't get to enjoy it the way we did. Because we were there for almost 3 to 4 days, we pretty much felt like we were enjoying our own villa. We hung out in the pool and at... More 

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San francisco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 9, 2013

The review "awful" posted on aug 7 is very accurate. How this room ended up costing 77 dollars is beyond me. The room was comically and terribly small. This was the last place we stayed in costa rica and by far this was the worst value. The window of the room didn't lock and opened onto a dark hallway-also making... More 

Was this review helpful? Yes 1
sutton, quebec
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 6, 2012

Well I flew out of Newark, N.J. and the plane traffic was backed up due to Hurricane Sandy so I arrived in San Jose Costa Rica 2 1/2 hrs. later then I thought. Grabbed a taxi C2,000 colones and was quite worried everyone had retired for the evening. There was the owner opening the gate much to my relief! A... More 

Was this review helpful? Yes
berlorair, Manager at Airport Hotel Berlor, responded to this review

Dear Guest I want to thank you on behalf of all the staff of our hotel review, which come to inject new energy to our daily work whose only interest is in the interest of a happy and relaxed host. Come back soon to Costa Rica thanks again Bernal Gutierrez More 

Denver, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 7, 2012

We decided to stay at the Hotel Berlor based on reviews we had seen here. Unfortunately the Hotel Berlor did not live up to our expectations. First and foremost we were misled about the price of the rooms. I had reserved a single room before we left on our trip and the reservation confirmation I received from the hotel quoted... More 

Was this review helpful? Yes 2
berlorair, Manager at Airport Hotel Berlor, responded to this review

ar Guest I want to thank you for taking a few minutes of your time to show us in what we need to improve, mpuedo not stop thinking about what your stay Debio represents many disadvantages. We invite you to give us a new opportunity to show our interest in improving, advise us when you return to Costa Rica and... More 

Sanibel Island, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2012

Hotel Berlor is a great deal. I stayed there entering and leaving and loved it. It is a mile from the airport. A small local family place. They serve great dinners or you can eat within a few minutes walk. You can hang out in the backyard. Sylvia speaks english well and makes you feel at home. It is clean... More 

Was this review helpful? Yes 2
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Dear Mr. Jeff, on behalf of Berlor staff want to thank you for your kind opinion, sure I will again in our establishment will always promise a friendly service, the entire team has received a copy of your comments , this motivates us to continue making an effort, God Bless you. Gutierrez Bernal manager More 

Vancouver, Canada
Level Contributor
105 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 20, 2012

If you are the kind of traveler who likes to experience "local atmosphere" then you'd like this place. It's more like a bed and breakfast and you feel like you're staying at someone's big home. The beds were big and comfortable for our family of 4 (kids 11 & 14) - we had a king and two doubles, which you... More 

Was this review helpful? Yes 5
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Good Morning I remember your kind visit, I hope you continue enjoying memories of Costa Rica, I appreciate your comments and very pleased to inform you that the road and sidewalks are about to be completed, so that your future visit or your friends will not have drawbacks. About noise from aircraft, we are seeking more advisable option to mitigate... More 

Murphy, TX
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2012

This boutique hotel is very close to the airport and has a shuttle service. The staff at this hotel was the friendliest, most helpful I have ever experienced on any trip. Amanda and Adolfo called several different places to help us rent a car when I realized that I had reserved one for the wrong date. They also gave us... More 

Was this review helpful? Yes 1
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Dear Guest I have to thank you all the nice comments about your visit, we hope you come back soon Bernal Gutierrez More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 24, 2012

A small place with only a few rooms, currently on a busy road with construction. Clean room, friendly staff. I booked a single and got a very small room that has a shower and toilet tucked into one corner of the room, and a TV in another corner. There is a beautiful inner courtyard with a small pool. The entrance... More 

Was this review helpful? Yes 5
Management response:

Dear Guest On behalf of the team at our hotel I want to thank you for taking a few minutes to make his detailed criticism. We noticed that despite the detail in the size of the room, you have honored us with a very constructive comment, which will take into account to make appropriate improvements. I see that I do... More 

Seattle, Washington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 16, 2012

We asked our tour company for a hotel where our shuttle bus would drop us off. They offered us Hotel Berlor. Most of the reviews seemed OK but I have to agree with twosteptweetie that this place was creepy. It is not in a good neighborhood and you are locked in behind iron gates. The rooms were small and clean.... More 

Was this review helpful? Yes 1
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Dear friend and guest of Hotel Berlor I want to thank you for your criticism which has become a real challenge for my management . A few months ago we faced the construction of national highway number 3, which has been a real inconvenience for both residents of Rio Segundo and our esteemed visitors. hopefully in a few weeks the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2012

This place is wonderful. I highly recommend it. Food is great, and if you'd like to be treated the way you deserve and be remembered please do not hesitate and definately consider staying at Berlor Hotel. Greatest, funnest experience and vacation ever. Make it yours also.

Was this review helpful? Yes 1
Management response:

Dear Mrs Hannabella I remember as a very demanding customer and concerned about good food, your experience as a good taster of gourmet food, gives a special enhancement to your opinion On your next visit contact us and we will dwell a courtesy to our dinner service. Thanks again for taking a few minutes for your comment Gutierrez Bernal manager More 

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