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All 30 Alajuela hotels

Airport Hotel Berlor

3.0 of 5 Hotel   |   2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
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Airport Hotel Berlor
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68%
Ranked #14 of 30 Hotels in Alajuela
A recent review
4 of 5 stars Reviewed June 24, 2012
Cji_603 Austin, Texas
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141 reviews from our community

Traveler rating
    56
    39
    15
    19
    12
See reviews for
24
48
26
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
There are newer reviews for Airport Hotel Berlor
See the most recent reviews
Austin, Texas
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2012

A small place with only a few rooms, currently on a busy road with construction. Clean room, friendly staff. I booked a single and got a very small room that has a shower and toilet tucked into one corner of the room, and a TV in another corner. There is a beautiful inner courtyard with a small pool. The entrance... More

Was this review helpful? Yes 5
Management response:

Dear Guest On behalf of the team at our hotel I want to thank you for taking a few minutes to make his detailed criticism. We noticed that despite the detail in the size of the room, you have honored us with a very constructive comment, which will take into account to make appropriate improvements. I see that I do... More

Seattle, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 16, 2012

We asked our tour company for a hotel where our shuttle bus would drop us off. They offered us Hotel Berlor. Most of the reviews seemed OK but I have to agree with twosteptweetie that this place was creepy. It is not in a good neighborhood and you are locked in behind iron gates. The rooms were small and clean.... More

Was this review helpful? Yes 1
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Dear friend and guest of Hotel Berlor I want to thank you for your criticism which has become a real challenge for my management . A few months ago we faced the construction of national highway number 3, which has been a real inconvenience for both residents of Rio Segundo and our esteemed visitors. hopefully in a few weeks the... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2012 via mobile

This place is wonderful. I highly recommend it. Food is great, and if you'd like to be treated the way you deserve and be remembered please do not hesitate and definately consider staying at Berlor Hotel. Greatest, funnest experience and vacation ever. Make it yours also.

Was this review helpful? Yes 1
Management response:

Dear Mrs Hannabella I remember as a very demanding customer and concerned about good food, your experience as a good taster of gourmet food, gives a special enhancement to your opinion On your next visit contact us and we will dwell a courtesy to our dinner service. Thanks again for taking a few minutes for your comment Gutierrez Bernal manager More

Vancouver, Washington
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 30, 2012

BERLOR AIRPORT HOTEL - SAN JOSE, COSTA RICA We arrived here unexpectedly for our one night stay before being picked up by the private CPI language immersion school’s van which was to take us to Flamingo Beach the following day. According to the CPI brochure, we were scheduled to spend the night at the Dehest Hotel, purportedly a B &... More

Was this review helpful? Yes 1
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Dear Guest We welcome all constructive comments to enable us to recognize our mistakes and thus overcome. Last May, you and your wife arrived at our hotel at about 11pm, your transfer was in charge of CPI Language School, and your book was coordinated for only one person from CPI While personally coordinated the search for your reservation, other students... More

Tulsa, Oklahoma
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2012

First let me say that the staff was excellent and very accommodating. Rooms are small, but clean and it was the perfect stay for our early morning flight departure and our late night arrival. They have shuttle service and offer very nice dinner options at their restaurant or offer a place to order pizza/pasta. We opted for the dinner which... More

Was this review helpful? Yes 1
Management response:

Dear Guest / Cajules 67 The team of our hotel staff remember your visit and welcomes your comments regarding our service excellence, with love and dedication we hope to serve you again, on your next visit to Costa Rica. your recommendation, taking into account who has made five contributions in this way to tripadvisor is particularly important and requires us... More

Lisbon, Portugal
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 16, 2012

This was the first hotel that i stayed in Cost Rica and the worst. the staff was very nice, the food was good but the room... very small bed for 2 people and very very unconfortable. it´s very expensive for what they offer you.

Was this review helpful? Yes 1
Hotel-Rio S, Gerente at Airport Hotel Berlor, responded to this review

Dear Guest On behalf of our team, I thank you for your comments, to date we have more spacious and comfortable rooms in turn have changed counting beds in some rooms with beds Queem, while we have made special training to our staff, undoubtedly your comments made ​​us grow. Please advise if you wish to return and we will serve... More

Quebec
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 5, 2012

The hotel was conveniently located a short drive from SJO. The staff was very friendly and accommodating, but the hotel needs a facelift. The cleanliness leaves a lot to be desired. There must be better options.

Was this review helpful? Yes 1
Hotel-Rio S, Gerente at Airport Hotel Berlor, responded to this review

Dear Guests On behalf of our team, I thank you for your comments, I am pleased to confirm the following changes thanks to the feedback we receive from our valued guests, to date we have more spacious and comfortable rooms in turn have changed counting beds Queem some rooms with beds, while we have made special training to our staff,... More

Edmonton, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 25, 2012

Close to the airport, clean, friendly,secure, wakeup call,tico owned,complimentary breakfast and very astute staff. Werner the owner,Lester and Adolfo the lobby managers were very helpful and extremely aware of the various type of information to help their guests. Muchas Gracias! Randall K

Was this review helpful? Yes 2
Hotel-Rio S, Gerente at Airport Hotel Berlor, responded to this review

Dear Don Randall I want to thank you have taken a few minutes of your valuable time to remember their experience in our beautiful country, we constantly try to enable us to improve our customer service and to exceed the expectations ... at the best possible price. Please advise if you wish to return and we will serve you with... More

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 24, 2012

It is not in the most romantic location to say the least, and the pool seemed to serve more as a bird bath, but the beds were comfortable, the rooms were clean, and the staff was very friendly. This is a good place to stay for no more than one night before you are needing to catch a flight at... More

Was this review helpful? Yes
berlorair, Gerente at Airport Hotel Berlor, responded to this review

Dear Mrs. Sara I have carefully read your comments and questions I found in produce which will work to identify improvements. I agree that due to construction of the road number 3, we suffer from unattractive views, but the good news is that we are within weeks of this important national route is completed and we can enjoy a “Paseo... More

Houston, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 11, 2012

This small, exclusive hotel offers ten rooms for travelers flying to/from Costa Rica's international airport, Juan Santamaria International Airport (SJO). I was traveling alone, and my room was situated in a motion-lit hallway near the main lobby. Meals are offered and a shuttle to the airport at 5:30 a.m. was not a problem. The hotel offers a gated courtyard for... More

Was this review helpful? Yes
Management response:

Dear Mrs. Sharon Best regards from us, I remember your visit in particular. know that the hotel was to his liking and on your return from the beach, you repeated your stay, at this time with his daughter, which took several photos around the pool. I hope you recommend us in Houston, ahhhh of course Hawaiii too. Greetings, I hope... More

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Additional Information about Airport Hotel Berlor

Address: 2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Airport Hotel Berlor 3*
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Also Known As:
Airport Hotel Berlor Costa Rica/Alajuela

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