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All 29 Alajuela hotels

Airport Hotel Berlor

3.0 of 5 Hotel   |   2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
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Airport Hotel Berlor
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70%
Ranked #15 of 29 hotels in Alajuela
A recent review
5 of 5 stars reviewed 6 days ago
Fawn M Phoenix, Arizona
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129 people have reviewed this hotel

Traveler rating
    52
    37
    12
    17
    11
See reviews for
22
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25
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Phoenix, Arizona
1 review
5 of 5 stars Reviewed 6 days ago NEW

Only stayed 1 night but the cost and service was great. The staff went out of their way to order pizza for me (since I couldn't speak Spanish). The room was small but sufficient for a solo traveler staying 1 night. The pool courtyard was beautiful and inviting. I look forward to taking a longer stay here next time.

Review collected in partnership with this hotel

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Lucerne, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago

I've stayed in Hotel Berlor twice, when I arrived in Costa Rica and before I left the country 3,5 weeks later. I had two very pleasant stays there! Very nice & helpful staff! The pasta was delicious :-) It's a good choice for a stay before departure or after arrival and I would choose it anytime again.

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Rifle, Colorado, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I always stay at the hotel Berlor when I am flying in or out of San Jose; the hotel is cute, quaint and clean, and the staff is very very accommodating and friendly. In comparison to the surrounding hotels, Hotel Berlor is very affordable offering rooms from $50-$80. Not to mention, the free shuttle ride to the airport, which is... More

Review collected in partnership with this hotel

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Chico, CA
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No hot water for a $70 room? Food was ok - although pizza and Calzone looked great. Funky math to make the bill: convert food to dollars at favorable to the hotel rate, then paid part dollar and part colones for the bill, and converted the colones at favorable to the hotel rate for the remainder of the bill ...... More

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berlorair, Director de Relaciones con Clientes at Airport Hotel Berlor, responded to this review

Dear Guest, Thank you for staying at Airport Hotel Berlor . Your Opinion is very important for us, We working apllying the current exchange regarding the National Bank of Costa Rica (BN) and our menu is showed in local money (colones), however if you didn't agree about the exchange at the time you paid your bill, we kindly could explain... More

Muskegon, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The room is dingy and dreary looking with a window looking into the kitchen. We saw some mosquitoes in the bathroom and quickly shut the door so they wouldn't get out. That didn't work and I spent the night with the sheet over my head. I still got bit up and my lip was swollen along with my nose from... More

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berlorair, Director de Relaciones Públicas at Airport Hotel Berlor, responded to this review

Thank you for your opinion about Airport Hotel Berlor, we consider the reviews of all our customer, however, after I read this review I was checking around the hotel but I didn´t find any signal of mosquitoes, what was really cusrious for me considering that it´s summer, and is hard to find mosquitoes on the dry season, speacially in the... More

Lincoln, Nebraska
1 review
4 of 5 stars Reviewed 2 weeks ago

Just want to thank you all the satff (Lester, Sylvia, Sarai, Victoria, Jeremy, Aremis) at Berlor Hotel, friendly, corteous and professional. Close to the airport. Good food. Pizza is good. Confortable rooms, like the pool and the safety of the neighborhood. It is a good hotel for overnite and/or short stay before departure or after arrival. See you folks sometime... More

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berlorair, Director de Relaciones con Clientes at Airport Hotel Berlor, responded to this review

Dear Mrs. Thank you for your opinion, words like yours encourage our staff to improve our service and make better job and provide a good servcice we thank you for staying with us and make enjoy our work with your presence, We hope to see you again next year. KInd regards Lester Luquez More

Saint Marys, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is a little oasis in a big city. If you want luxury, this hotel is not for you, but everyone else will be pleased. We stayed here after we landed in the airport. They arranged transportation to the apartment that we had rented at the beach. Near the end of our trip we arranged our own trip to... More

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berlorair, Director de Relaciones con Clientes at Airport Hotel Berlor, responded to this review

Dear Happywintertraveller Thank for you helpful review, your opinion is very important for us, it´s encourage us to improve our service and make feel good our guest at the hotel, Remember that you and your family are always welcome here. Kind Regards! Lester Luquez Cano More

Netherlands
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After we arrived at the airport and got our car from Adobe, airport hotel Berlor was conveniently situated (it is right next to Adobe). As overall experience I think the hotel is quite expensive. Probably, they heavily rely on their status and name as "airport hotel", giving them a reliable flow of customers. Some remarks: the bed was okay, and... More

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Providence, Rhode Island
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I knew something was wrong when the staff escaped to douse my room in lysol before he allowed me to enter. The stench of sewage kept me up all night and made for a very unpleasant shower. Carpet is old and dirty. There's not much in the area, but I guess that's usually the case in "airport" hotels. If you... More

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berlorair, Director de Recepción at Airport Hotel Berlor, responded to this review

Dear Mike D, We apologize about bad experience you had in our hotel, Usually we check everything works good in our rooms before the guest arrive at the hotel, however if you felt something was wrong with the room that our staff provided you; we would have considered offer another room, if you had mentioned something wasn't working good, however... More

Castle Rock, Colorado
2 reviews
1 of 5 stars Reviewed 4 weeks ago

After looking for a room for our Costa Rica trip we turned to trip advisor for the above motel, shuttle had a 2012 best of trip advisor award sticker. For $105.00 we were told that the room would be 2 queen size beds. One was a single the other a double. The air conditioner leaked and smelled like human pee.... More

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berlorair, Director de Relaciones Públicas at Airport Hotel Berlor, responded to this review

Sincerely we apologize about your experience in our hotel, we want to explain that was a mistake to provide the room where you were hosted while you stay with us, it happened because the room that was going to be provided for you, wasn´t ready in that moment, we clean the carpet during the week so if you felt any... More

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Additional Information about Airport Hotel Berlor

Also Known As:
Airport Hotel Berlor Costa Rica/Alajuela
Address: 2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#4 Business Hotel in Alajuela
Price Range (Based on Average Rates): $
Hotel Class:3 star — Airport Hotel Berlor 3*
Official Description (provided by the hotel):
Airport Hotel Berlor is located 2 km east from Juan Santamaria International Colorful hotel open 24/7 for all of those travellers who look for a hotel with amenities such as:Free Wi-fi access, drop off shuttle to the Airport, air conditioner, breakfast, sale taxes, swimming pool, safe parking & Restaurant.Stay at Airport Hotel Berlor enjoy your first or last night in Costa Rica ... more   less 
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