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Comfort Inn Muscle Shoals

2.5 of 5
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5101 Hwy 43 S, Tuscumbia, AL 35674
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1 room 1 guest
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31 Reviews from our TripAdvisor Community

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Traveler rating
    11
    15
    3
    2
    0
See reviews for
10
10
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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    (31)
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    (8)
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Albany, United States
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

I had an early flight out and just needed a comfortable, clean place to sleep for a couple of hours. This fit the bill. My brother made the reservation and didn't have my AAA number so they had to redo the bill, which the desk clerk was more than happy to do. The water in the outdoor pool was very,... More 

Was this review helpful? Yes
Joshua C, Front Office Manager at Comfort Inn Muscle Shoals, responded to this review

Joy, Thank you so much for your kind response regarding your recent stay at our facility. Please know that I will be sharing your comments with our entire team so that we can continue to provide a quality experience to everyone that stays with us. I would like to invite you back to stay with us if you are ever... More 

Tupelo, Mississippi
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 31, 2015

I've stayed at this hotel a few times but I won't be coming back because when I stay in this area it is always on business - this hotel is not a good hotel for business travelers. Their business center is a joke. Slow, antiquated computer with no printer at all. I needed to print something and saved it on... More 

Was this review helpful? Yes 1
Kal P, General Manager at Comfort Inn Muscle Shoals, responded to this review

Dear Rod, Thank you for taking the time to review your recent stay here with us at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to our business center... More 

Woodstock, Georgia, United States
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed February 17, 2015

We have stayed at this location many times, but this last visit makes me question whether I will stay again. I made our reservation with the motel originally. Joshua helped me and he was very nice. That is where the good time ended. I unloaded our things when we got there, and then I was gone until that night. I... More 

Was this review helpful? Yes
Kal P, General Manager at Comfort Inn Muscle Shoals, responded to this review

Dear Teresa, I am very sorry to hear that you were dissatisifed with our housekeeping service and with the scratchiness of the bed linens. I am also sorry to hear that the front desk agent did not offer to change the sheets on your bed. We are committed to ensuring the problem does not occur again. If I can assist... More 

Atlanta
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 14, 2015

But, as long as I stayed, it seems to be OK. It was overcrowded with some kind of construction crew that night. I don't eat breakfast. So, I cannot make any remarks about that feature. I used pre-payed option to save couple of bucks. Seems to be simply stay with no frills and no thrills.

Was this review helpful? Yes
Kal P, General Manager at Comfort Inn Muscle Shoals, responded to this review

Thank you for taking the time to comment on your recent stay with us here at Comfort Inn and Suites. I apologize for the over crowding you experienced while staying here and sincerely hope that if you are in the area again, you will stay here and allow us with another chance to provide you with excellent service. Kind Regards,... More 

Maryville, Tennessee
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 24, 2014

In town for family gathering..room clean..staff helpful and friendly..free standard breakfast..good room..BUT...BIG gap between door and doorframe..thus letting in light from hall way!..Great location to get to local eateries..Easy to find! Will stay again and would recommend to family and friends!

Was this review helpful? Yes
Kal P, General Manager at Comfort Inn Muscle Shoals, responded to this review

Thank you so much for your kind review of our facility and your recent stay. It was a pleasure having you and we look forward for the opportunity to serve you again in the future. Also, I would like to apologize for the gap in your door and have notified maintenance so that it can be rectified, thus giving our... More 

madisonville,ky
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 5, 2014

took my mother for a mom & daughter get away, the hotel was clean & the staff were very nice & friendly, only suggestion would be an indoor pool, as for location your GPS will not take you to the correct place, so you will just have to use common scense

Was this review helpful? Yes
Kal P, Manager at Comfort Inn Muscle Shoals, responded to this review

I would like to take this opportunity to thank you for your kind review of our establishment. I would also like to thank you for choosint to stay with us durint the trip you took with your mother. We look forward to many such trips with your mother in the future. Wishing you a wonderful holiday season. Sincerely, Kal Patel... More 

Birmingham, Alabama
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 11, 2014

Nothing fancy here, but it fit the bill. The rooms were clean, spacious, and available upon arrival. Breakfast is served free of charge. There is a standard combination of hot and cold choices. Staff was very nice and helpful. Our GPS sent us 5 miles down the road in the opposite direction of the hotel. Fortunately we called the hotel,... More 

Was this review helpful? Yes
Kal P, Manager at Comfort Inn Muscle Shoals, responded to this review

Dear Pam, I would like to thank you for taking the time out of your schedule to post your review of our facilities on Tripadvisor. As always, we try to make every guest feel welcome and at home when they are staying with us. I, also, sincerely apologize that the GPS directions took you so far out of your way.... More 

Chattanooga, Tennessee
1 review
2 of 5 stars Reviewed October 16, 2014

I recently stayed. At this hotel on October 10, 2014. I stayed on the 2nd floor. The first room I was given walked in it had a damp feel as if the shower had run all day. There was a very strong order that literally smelled like arm pits. The tiolet was not clean there was fical matter on the... More 

Was this review helpful? Yes
Kal P, Manager at Comfort Inn Muscle Shoals, responded to this review

Thank you for your honest feedback on your recent stay with us. I would like to deeply apologize for the behavior of my front desk associate and her inappropriate comments to your family member. Please be assured that every step will be taken to rectify this situation. I would very much like it if you would allow us the opportunity... More 

Georgia
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 23, 2014

We stayed at this inn when we went to Tuscumbia to see the Helen Keller play. It was comfortable and clean, and the staff members were very helpful. It was a good location for all the places we wanted to visit.

Was this review helpful? Yes
Kal P, Manager at Comfort Inn Muscle Shoals, responded to this review

I would like to take the opportunity to personally thank you for your feedback regarding your last stay at Comfort Inn and Suites. Every comment is important to us and helps us make every other stay better than the one before it. If you have any additional questions, comments, or feedback please feel free to contact me at 2562480850. Sincerely... More 

La Altagracia Province, Dominican Republic
1 review
5 of 5 stars Reviewed July 10, 2014

We were in tuscumbia (muscle shoals) for our grandson's baseball tournamnt. Each day the staff asked how the game had gone. Some of the staff even attended some of the games. It was clean and cool. Best hotel we have stayed in.

Was this review helpful? Yes
Kal P, Manager at Comfort Inn Muscle Shoals, responded to this review

Dear Sir, I would like to take this opportunity to thank you for your glowing response regarding your recent stay at our hotel. We strive every day to make every guest feel like they are at home. I would like to welcome you back to stay with us the next time you are in town and look forward to the... More 

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