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Comfort Inn Muscle Shoals

2.5 of 5
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5101 Hwy 43 S, Tuscumbia, AL 35674
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33 Reviews from our TripAdvisor Community

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Lawrenceville, Georgia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 25, 2015

I chose this hotel due to its location to hwy 43 and 20. Room was a bit worn but very neat and clean. Bed was very comfortable and I had no issues during my stay. The staff was friendly, courteous, and helpful. Complimentary breakfast was very good.

Helpful?
Thank Zoey30043
Joshua C, Front Office Manager at Comfort Inn Muscle Shoals, responded to this review

Zoey, Thank you so much for your kind response regarding your recent stay here with us at Comfort Inn & Suites. On behalf of our entire team, I would like to invite you back to stay with us again if ever you are in the area. I will be sharing your comments with our staff to serve as further encouragement... More 

VIRGINA
Level Contributor
123 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed September 26, 2015

We spent one night at this hotel. The staff were friendly and helpful. The motel was very clean. Nothing was dirty. NOTHING! We had trouble with the t.v. and one of the staff arrived promptly and fixed the problem. We had trouble connecting with the wifi but they have a tech ready to help. Plenty of hot water and towels.... More 

Helpful?
Thank Kepnitreel
Joshua C, Front Office Manager at Comfort Inn Muscle Shoals, responded to this review

Thank you so much for your kind response regarding your recent stay with us here at Comfort Inn & Suites. We strive very hard to make sure all of our guests feel welcome and at home and to receive such high praise is indeed a pleasure. I will be sharing your comments with our entire staff to ensure that we... More 

Albany, United States
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

I had an early flight out and just needed a comfortable, clean place to sleep for a couple of hours. This fit the bill. My brother made the reservation and didn't have my AAA number so they had to redo the bill, which the desk clerk was more than happy to do. The water in the outdoor pool was very,... More 

Helpful?
1 Thank Joy J
Joshua C, Front Office Manager at Comfort Inn Muscle Shoals, responded to this review

Joy, Thank you so much for your kind response regarding your recent stay at our facility. Please know that I will be sharing your comments with our entire team so that we can continue to provide a quality experience to everyone that stays with us. I would like to invite you back to stay with us if you are ever... More 

Tupelo, Mississippi
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 31, 2015

I've stayed at this hotel a few times but I won't be coming back because when I stay in this area it is always on business - this hotel is not a good hotel for business travelers. Their business center is a joke. Slow, antiquated computer with no printer at all. I needed to print something and saved it on... More 

Helpful?
2 Thank Rod R
Kal P, General Manager at Comfort Inn Muscle Shoals, responded to this review

Dear Rod, Thank you for taking the time to review your recent stay here with us at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to our business center... More 

Woodstock, Georgia, United States
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed February 17, 2015

We have stayed at this location many times, but this last visit makes me question whether I will stay again. I made our reservation with the motel originally. Joshua helped me and he was very nice. That is where the good time ended. I unloaded our things when we got there, and then I was gone until that night. I... More 

Helpful?
1 Thank Teresa P
Kal P, General Manager at Comfort Inn Muscle Shoals, responded to this review

Dear Teresa, I am very sorry to hear that you were dissatisifed with our housekeeping service and with the scratchiness of the bed linens. I am also sorry to hear that the front desk agent did not offer to change the sheets on your bed. We are committed to ensuring the problem does not occur again. If I can assist... More 

Atlanta
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 14, 2015

But, as long as I stayed, it seems to be OK. It was overcrowded with some kind of construction crew that night. I don't eat breakfast. So, I cannot make any remarks about that feature. I used pre-payed option to save couple of bucks. Seems to be simply stay with no frills and no thrills.

Helpful?
1 Thank Tvrtko1995
Kal P, General Manager at Comfort Inn Muscle Shoals, responded to this review

Thank you for taking the time to comment on your recent stay with us here at Comfort Inn and Suites. I apologize for the over crowding you experienced while staying here and sincerely hope that if you are in the area again, you will stay here and allow us with another chance to provide you with excellent service. Kind Regards,... More 

Maryville, Tennessee
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 24, 2014

In town for family gathering..room clean..staff helpful and friendly..free standard breakfast..good room..BUT...BIG gap between door and doorframe..thus letting in light from hall way!..Great location to get to local eateries..Easy to find! Will stay again and would recommend to family and friends!

Helpful?
1 Thank TNANG
Kal P, General Manager at Comfort Inn Muscle Shoals, responded to this review

Thank you so much for your kind review of our facility and your recent stay. It was a pleasure having you and we look forward for the opportunity to serve you again in the future. Also, I would like to apologize for the gap in your door and have notified maintenance so that it can be rectified, thus giving our... More 

madisonville,ky
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 5, 2014

took my mother for a mom & daughter get away, the hotel was clean & the staff were very nice & friendly, only suggestion would be an indoor pool, as for location your GPS will not take you to the correct place, so you will just have to use common scense

Helpful?
1 Thank lovingroadtrips
Kal P, Manager at Comfort Inn Muscle Shoals, responded to this review

I would like to take this opportunity to thank you for your kind review of our establishment. I would also like to thank you for choosint to stay with us durint the trip you took with your mother. We look forward to many such trips with your mother in the future. Wishing you a wonderful holiday season. Sincerely, Kal Patel... More 

Birmingham, Alabama
Level Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 11, 2014

Nothing fancy here, but it fit the bill. The rooms were clean, spacious, and available upon arrival. Breakfast is served free of charge. There is a standard combination of hot and cold choices. Staff was very nice and helpful. Our GPS sent us 5 miles down the road in the opposite direction of the hotel. Fortunately we called the hotel,... More 

Helpful?
1 Thank Pam K
Kal P, Manager at Comfort Inn Muscle Shoals, responded to this review

Dear Pam, I would like to thank you for taking the time out of your schedule to post your review of our facilities on Tripadvisor. As always, we try to make every guest feel welcome and at home when they are staying with us. I, also, sincerely apologize that the GPS directions took you so far out of your way.... More 

Chattanooga, Tennessee
1 review
2 of 5 stars Reviewed October 15, 2014

I recently stayed. At this hotel on October 10, 2014. I stayed on the 2nd floor. The first room I was given walked in it had a damp feel as if the shower had run all day. There was a very strong order that literally smelled like arm pits. The tiolet was not clean there was fical matter on the... More 

Helpful?
Thank Kay A
Kal P, Manager at Comfort Inn Muscle Shoals, responded to this review

Thank you for your honest feedback on your recent stay with us. I would like to deeply apologize for the behavior of my front desk associate and her inappropriate comments to your family member. Please be assured that every step will be taken to rectify this situation. I would very much like it if you would allow us the opportunity... More 

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